“Total lack of communication with management of this property. No one on site. Office closes at 4:00pm, which is also the earliest you can check in. We had a problem with our room and called, sent an email and sent a message via What’s App. When I called I was advised the office was closed and directed to press#1 if it was an emergency. I pressed #1 and it rang and rang and then the line went dead. Could not even leave a message. Never received a response from email or What’s App. Don’t stay...
“Total lack of communication with management of this property. No one on site. Office closes at 4:00pm, which is also the earliest you can check in. We had a problem with our room and called, sent an email and sent a message via What’s App. When I called I was advised the office was closed and directed to press#1 if it was an emergency. I pressed #1 and it rang and rang and then the line went dead. Could not even leave a message. Never received a response from email or What’s App. Don’t stay...
Deborah