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"This hotel was beautiful. There were lovely views from it of the mountains. The rooms excellent. There were bath robes and slippers. The spa area was very nice. This was included in your stay. There was a great choice for breakfast. The bar area was very nice and a lovely place to sit and relax with a drink. All the staff were so helpful. "

"Restaurant staff extremely helpful and efficient. Food quality also high. Unfortunately the temperature inside for dining in the evenings was nearly hot to the point if being unbearable which staff agreed with. Windows were sometimes able to be opened but not on all occasions. Bar was mainly left unattended. Often waiting for service for 20 plus minutes with certain members of bar staff not trained. Hotel has a large ski room and quick access to the train station. Hotel offers lift to Grindelwald First - but when called for pickup, it did not show. The rooms are lovely but there is no temperature control and windows had to be left wide open all night. When staying on the ground floor, this was less than ideal. "

"WE LOVED THIS PLACE! Excellent staff, excellent restaurant, excellent location!"

"The room was clean, had amazing views. I wish we could of stayed longer "

"Breakfast was great with fresh bread, fruit and jams. We did not ski."

"Lovely hotel in an excellent location for the bus to cable cars, good breakfast too. "

"Spotlessly clean, staff helpful & friendly. Super location near Grindelwald First and bus/train transportation"

"Lovely comfortable & quiet room - decor and finishing touches to a high standard. Staff very helpful & friendly. Great selection& quality at breakfast. "

"Excellent location. Good breakfast, although repetitive after several days. Parking inconvenient, but usable. My biggest problem was that my laptop simply disappeared from the room on my departure day. When I emailed the hotel, I received no response, and when they didn't reply, I called and they simply said they didn't have it. Poor service in that regard. I couldn't return there."