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그로톤 인 & 스위트 여행 후기

2.5 out of 5
그로톤 인 & 스위트
99 Gold Star Highway, Groton, CT

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 636개 이용 후기 중 137개" "
평점 8 - 좋아요. 636개 이용 후기 중 189개" "
평점 6 - 괜찮아요. 636개 이용 후기 중 170개" "
평점 4 - 별로예요. 636개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 636개 이용 후기 중 62개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed the night for a concert. Room was great, had a fridge. Cant complain!
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very dated facilities- not well maintained
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

DEBRA

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The rooms were not cleaned while we were there
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Brendan

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Sonia

좋아요: 청결 상태, 직원 및 서비스

2/10 - 너무 별로예요

Mark

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Javier

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

8/10 - 좋아요

Marlone

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Christos

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Addison

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Aniruddha

좋아요: 객실의 편안함
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

MARIE

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was supposed to be a non-smoking room, but one could barely breathe the smell of the cigarettes. The previous guest didn't flush the toilet, we had to do that ourselves so we could use it. Dust was so obvious one could see it everywhere. I hope this was my last stay there.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

CHRISTOPHER

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cockroaches and dirty room. Very musty smell
2022년 10월에 3박 숙박함

2/10 - 너무 별로예요

tracie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didnt even stay because of the nasty and tornncurtains fromnthebouside veiw The place was gross I canceled with the clerk and still haven't recieved my money back
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Ayala

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Lumpy mattress and scratchy sheets; tiny bathroom without a vent, so small you could not fit a waste basket in it; faucet that keeps falling apart; air-condition unit stuck at the side of the bed, freezing the person sleeping there and keeping the rest of the suite hot; the general ambiance of a church community room; and the best part - the smell of many years of cigarette smoke in a supposedly smoke free hotel. The only benefit - quick access from hwy 95.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Wilbert

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sucia y dejaro comida en la nevera y estaba dañada de tanto tiempo que lleva en la nevera
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Marilyn

별로예요: 청결 상태
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very old, smelled musty, bathroom grout was dirty. Very disappointing.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, clean room. Was priced right and perfect for what we needed it for.
2022년 9월에 1박 숙박함

8/10 - 좋아요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People who work there very friendly. Gave coffee, muffins, and water bottles every morning.
2022년 9월에 5박 숙박함

6/10 - 괜찮아요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Overall was ok. No elevator though and a muffin for breakfast
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Jane

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The bathroom was clean and the sheets were clean. There was a soda can, a cup, and used napkins left in the room which is unacceptable. The hotel, itself, is a little rundown. We probably would not stay there again.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Kayla

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was absolutely disgusting with garbage in the corners of the rooms, hair in the bathroom/shower, sink didn’t drain, stained sheets, dead bugs, and the mini fridge wasn’t plugged in and smelled awful. Told management at the front desk and was given another room that still wasn’t the greatest but was WAY better than the first. Management was very nice and apologized repeatedly for the first room we were given and even gave us a partial refund but because we booked thru Expedia, it’s almost impossible to get the “refund” since we used a third party. Tried to contact Expedia by phone and their messaging service, but that was a complete joke because they couldn’t “find” our itinerary confirmation # or reservation for that matter. Lesson learned to NEVER book a nonrefundable room and to never book thru Expedia because there customer service is nonexistent.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Ashleigh

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only nice thing about this hotel was the lady helping check us in. The room was dated, bathroom was tiny and floor was not sturdy, drains were clogged in sink and shower, bug in the bathroom.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Carlos

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is conveniently located to shopping, dining, and not very far from the casino. However, the interior was something else... there was visible dust in the lobby; the first room we entered smelled like urine, crayon markings on the floor and walls, the carpet, sheets, and curtains were stained, the bathroom had mold around its tiles and there was noticeable dust on the carpet and bathroom floor; the second room was slightly better, though it had a stench to it, the couch and desk chair were dirty and stained, the walls were visibly dirty, the sink, tub, side tables, desk, and small fridge needed to be wiped down, the tiles were molded, the floor to the bathroom needs a broom and mop, and the carpet needs a vacuum. During my stay, I wondered if this is what a 3.7 rating is worth, have the standards lowered? We decided to stay after we wiped and cleaned as much as we could, lit some candles, laid towels on the bathtub floor, and avoided being barefoot in the room. Without improvements, I would NOT recommend this place at all! :( I was surprised to see a cleaning crew in the morning... I hope that this review can allow for some much-needed training and the purchase of a good vacuum.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Cody

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value
2022년 8월에 1박 숙박함

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2022년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a great stay.
This stay lasted 15 minutes at the most. There were stains of pen and something red on the sheets, it smelt very moldy in our room, and it was not bright or inviting inside the room. Felt very uncomfortable sitting on the furniture, and we did not spend the night there. We were given no partial refund even though we were in the room for maybe 10 minutes altogether. Very disappointed.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Liz

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very basic inn. Fine for us since we only needed a place to sleep. The room was dusty and everything was very dated & tired. Staff were extremely friendly & helpful though.
2022년 8월에 1박 숙박함
답변 제공: Christie 님, 2022년 9월 13일
Dear Valued Guest,Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Warm Regards,Chris ArmaosGroton Inn & Suites

2/10 - 너무 별로예요

Sabina

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place to stay!!! Don’t do it!
2022년 8월에 1박 숙박함
답변 제공: Christie 님, 2022년 9월 13일
Dear Sabina,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Chris ArmaosGroton Inn & Suites

8/10 - 좋아요

Valmira

연인과의 여행
Only stayed one night. Was clean other than a tiny bit of hair on the corner of the bathroom floor. Personally would wear shoes in the shower/bathroom just like any shower that has been used by many people. Place was old and hallways had an old smell but the rooms smelled normal or at least ours did. Bathroom had an old smell. Good for the price would go again if in need for a one night cheap hotel. Hotel is close to a tun of stores and places to get food which was nice.
2022년 8월에 1박 숙박함
답변 제공: Christie 님, 2022년 9월 13일
Dear Valmira,Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Warm Regards,Chris ArmaosGroton Inn & Suites

8/10 - 좋아요

Federica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient solution for my stay
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Paul

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so good
2022년 8월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

JEANNETTE 님, HOPATCONG

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was disgusting. Clearly has not been vacuumed in a very VERY long time. The shower wall had mold in it and the floor was filthy. The lampshades were ripped and there was actual garbage under the nightstands.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was okay for a night or two stay
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay !!
Very clean and quiet, friendly staff, location is great , quick check in , would definitely stay here again .
2022년 8월에 1박 숙박함

4/10 - 별로예요

Spencer

2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Phyllis

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice enough if you saw them. The breakfast that they advertise was muffins, coffee, tea and bottled water. There was no water by 8am and they never replenished Saturday or Sunday morning. The light on one side our bed was unplugged and the plug was broken. The phone was not connected. As in there was no wire to the phone jack or any wires for that matter. Overall it was not a terrible place but it was more motel like than hotel or inn.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Todd

좋아요: 청결 상태, 직원 및 서비스
The room was fine, except there were no towels. When I went to the desk, she handed me some towels, soap, and shampoo. Problem was solved. Check in and check out was quick and easy.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Sabrina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth the price we paid. Broken mirror, hole in the ceiling, hair in the bathroom and on bed sheets. Disgusting and definitely did not look like what was advertised on the listing.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Matthew B

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a place for long term transience,never got any sleep people below our room were banging on the doors all night
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Christy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled moldy, bathroom was smaller than most closets. There was hair around sink and on shower walls. Do not look at the floor in corners or around bed or you won't be able to sleep. Lampshades had pieces broken out of them, no USB chargers, refrigerator was covered in rust. Ice machine was in the hallway right outside our door. Toilet was broken, so water ran 24/7. Save yourself the money I wasted staying here. It ruined our weekend.
2022년 7월에 2박 숙박함

4/10 - 별로예요

Jill

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were ok, a/c worked wonderfully. The bathroom was comically small and had some mold issues. The outlet in the sink area was ridiculously high I did not notice it at first, which was fine since I could not reach it anyway. Nothing was plugged in and there were loose cords everywhere. Terrible value for the price.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Matias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like service
2022년 7월에 3박 숙박함