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Hotel De Ville

3.0 star property
Hotel De Ville offers bike rentals, helicopter tours, stunning rooftop views, and satisfying meals at its restaurant. Adventure at your doorstep!

Choose dates to view prices

Located in the city center, Hotel De Ville combines comfort with convenience. The on-site restaurant serves quality meals all day, and the art gallery offers cultural enrichment. Travelers enjoy the terrace for fresh air and can rent bikes to explore local cycling routes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping
The current price is ₩328,596
₩352,689 total
includes taxes & fees
May 28 - May 29
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About this property

Hotel De Ville

  • Hotel in the city center
  • Take advantage of a terrace, an art gallery on site, and a playground at Hotel De Ville. Adventurous travelers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike rentals, and express check-in
    • A banquet hall, helicopter/airplane tours, and 1 meeting room
    • ATM/banking services, an elevator, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and offer amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • Wardrobes/closets, cribs/infant beds, and heating

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 30.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 per person
  • Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM)
  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel De Ville pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel De Ville?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel De Ville on May 28, 2026 start from ₩328,596, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel De Ville?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel De Ville?

Check-out is at 11:00 AM.

Where is Hotel De Ville located?

Located in the heart of Gruyeres, this hotel is steps from Gruyères Town Walls, Tourist Office in Gruyeres, and HR Giger Museum. Tibet Museum and Saint-Théodule Church of Gruyères are just steps away. Gruyeres Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 44 out of 89 reviews
Rating 8 - Good. 33 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with beautiful view!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Comfy beds. Great breakfast. Friendly staff
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Kirk

Liked: Property conditions & facilities
Disliked: Room comfort
Good size apartment for family of 4. It was quite hot so we had to open windows in the evening and then came the FLIES! That was the worst part. Close to the castle and good food.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you Need in the Heart of the Old City.

The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Karyl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room in a beautiful settng.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marysabel

Liked: Cleanliness, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
We had and absolutely amazing day and stay
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, helpful friendly staff
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the amazing visit. We enjoyed our time here.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jordan

It was just unfortunate that everything else in the town was pretty much closed while we were there.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
I paid CHF 30.- for two little kids for breakfast and the owner made me pay twice for the stay and didn't refund me the right amount of money :( other than that, it was nice.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sameer Baig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Rosilyn

Liked: Staff & service, property conditions & facilities
Need to renovate the bathroom room especially the shower.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

lina

No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Packed our things and moved our room! Horrible!

The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Central location and easy to walk everywhere. Parking just over the hill. Wonderful stay
Stayed 1 night in Apr 2026
Verified

8/10 Good

Claude

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Feb 2026