Thank you very much fo, r your comment, it makes us continue working more, to be able to serve you better. We look forward to seeing you on your next visit to Guayaquil.

🤩Apreciamos su puntuación 😍

Thank you very much for choosing us, we appreciate your rating. 😍

Muchas gracias por su puntuación, nos ayuda a seguir adelante, esperamos su pronto regreso.

Muchas gracias por preferirnos Sr. Francisco, lo esperamos pronto. 🤝🏻

Its is unfortunate for entire team to read this situacion, we are a completely renovated and remodeled hotel in the best area of Guayaquil, we are 1 block from 9 of Octuber and 2 from Malecon 2000, sorround by all the torist, banking and comercial areas. Its not that i work here, but is the best location , a safe zone, security cameras and guards on every corner, we have 5 banks around us. The images that we promote are real, as other guest have posted them, the excutives room does not mean that it is only with balcony, there are 3 rooms that are promoted as excutive , 2 with balcony and 1 with out balcony, the last room is twice the size . Exceutive for us is with 1 KING BED , that we give you. When you check in it was indicated that you have to cancel us, his reservation was to be charged HOTEL COLLECT , he indicated that he wold do it later, on the day of his stay there was no complains, no claim, no observation, only at his check out when he was told that he had to cancel us and he did not cancel because he did not recive the room with a balcony and began to shout at the reception , we had never a situation like this, every thing we have in video, the recepctionist dis not know hopw to react and let him go with out canceling, he never paid and only hurting us with this comment his reservation was HOTEL COLLECT, and Expedia Knows this case. we feel sorry as the hard work we have biult is affected by this comment, since you yourselves can draw your own conclusions.

Thank you very much for your comment, we are glad to read that you had a nice experience with us, we hope you come back soon. We are at your service

Muchas gracias por su puntuación, nos alegra mucho, continuaremos con nuestro trabajo para ser los mejores. La esperamos pronto.

Muchísimas gracias por su comentario, nos alegra mucho que su estadía haya sido de su agrado. Gracias por su puntuación continuaremos trabajando para ser los mejores y esperamos verla muy pronto.

Thank you Very much for such a beutiful comment, we thank you with all our hearts on behalf of our entire team, we hope to see you very soon and thank you for having preferred La Fontana

Muchas gracias por su comentario. Estamos siempre para servirle.

Thank you very much for your comment, we encourage you to continue being better, and we are happy that your stay was to your liking. We hope you come back soon. Always to serve you.

Muchísimas gracias Mr. James, estamos siempre para Servirle, esperamos su pronto regreso.

We love 💕 knowing that your experiencia was enjoyable. THANK you very much for choosing us and we hope to have you back soon.

Muchas gracias por preferirnos.

Good morning, we are very sorry that you had a bad experience with us, we are always trying to improve and be able to provide you with an excellent service and make your stay comfortable. The photos are exact to our rooms, according to the type of room you chose, some rooms are not a specific one including the Suites, each one has a different design, that's why it is the type of room we put all the ones we have and one of them is the one that is granted. We made the change about the bed, the leather has been sent to reupholster, we regret that. In Wi-Fi our entire building has an excellent signal, we have 2 networks per floor, maybe I take the networks of another number of rooms, all our clients have never had a signal problem, we spoke with the staff, to find out if I request It helps for the inconvenience it presented, but they told us that No, our team is capable of solving any novelty and being able to provide you with the best service. We are sorry for what happened, thank you very much for your review, it helps us to be better.

Agradecemos mucho su puntuación, muchas gracias por preferirnos, esperamos su pronto regreso.

Muchas gracias por su puntuación 😁, lamentamos que alla tenido algún inconveniente, con su equipaje, no lo ayudaron con las maletas?, todo nuestro personal siempre está dispuesto a subirlas y bajarlas. Estamos siempre para mejor y poder brindarle un mejor servicio.

Thank you very much for choosing us, Mr keiran, we hope you will return soon.

Muchas gracias por preferinos. Estamos siempre para servirle.

Thank you for prefer us Mr. Bogdan.

MUCHAS GRACIAS POR PREFERIRNOS. LO ESPERAMOS EN SU PRÓXIMO VIAJE

Estamos paras servirles, esperamos su pronto regreso. Muchas gracias por su recomendación.

Thanks for prefer us. :)

Thank you very much for your nice comment, we are here to serve you and keep improving for you.

Muchas gracias por su comentario ! Estaremos en observacion con el toma corriente de su habitacion!