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"Clean room, cleans everyday"

"I really like this hotel. It appears to be an older hotel, but the room was very spacious . I especially liked the driver to the airport—he was so helpful and kind. My only negative experience was when I came in a bit early and the guy at the front desk was not nice. But when checking out, I asked for extra time and paid $7 an hour, and I was so grateful for that. I would recommend it for a night stay before heading out or if you have a layover."

"Great location. Near palace, city hall, the market, myeongdong shopping, Seoul art museum and the stream. Connected to same name dept store with food hall in basement. Airport “limo” bus stop right outsidd hotel. Service was amazing. "

"Yes"

"To be honest, I didn't use the Gym & Laundry, no comment for now "

"Amazing place to stay in Myeongdong. Close to metro line, high end shopping, food carts, lots of beauty stores. Everything is walkable. The hotel is incredible. Staff, rooms, buffet, executive lounge. We had an amazing time and stay. Will stay again!"

"everything is good though "

"A guest close to my room was smoking in their room and staff wasn’t able to find the culprit."

"Our stay at The Shilla was absolutely perfect from start to finish. Everything about the experience exceeded our expectations. The rooms were beautiful, clean, and extremely comfortable. The beds and bedding were some of the best we’ve experienced while traveling and made it easy to get great rest after long days out. The amenities throughout the hotel were excellent and clearly very well maintained. The staff truly stood out as well. Everyone was incredibly professional, attentive, and welcoming, making the entire stay feel seamless and relaxing. The sauna and wellness facilities were also fantastic and a highlight of the stay. Everything was spotless, relaxing, and very well organized. Overall, The Shilla delivered an exceptional experience in every way — from the rooms and beds to the staff, amenities, and facilities. We would absolutely stay here again and highly recommend it to anyone visiting."