Find hotels near Gwyn Hall, Neath from ₩92,968

" Clean room"

"Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. "

"Hot breakfast was ok. Limited supply of pastries for continental style. "

"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

"Our stay at the Best Western Aberavon Beach was a deeply disappointing experience. What was meant to be a relaxing break was marred by verbal abuse, noise, and a complete lack of professional conduct. The most serious incident involved a 17-year-old guest shouting vile verbal abuse (“suck my dick”) at us from his window. We reported this to reception immediately, but the guest’s loud music continued throughout the night, and we never received an outcome. Alarmingly, the staff disclosed that the guest was “there on his own”—a significant breach of guest privacy and GDPR. Noise was a persistent issue; on both Friday and Saturday mornings, young children were permitted to run and shout in the corridors right outside our room without any management intervention. While reception offered a bottle of wine as a "gesture of goodwill," the experience was further soured at the bar. A male staff member was incredibly rude to my partner, making a sarcastic and unprovoked remark that she had “obviously drank wine through a straw” before. This, combined with our room keys failing and needing to be reprogrammed multiple times, made for a stressful stay. A bottle of wine does not compensate for verbal harassment and staff insults. We are currently seeking a full refund for this failed experience."

"My second stay here in the last couple of months and once again I was not disappointed. I stayed on the main building with a lovely room. I used the gym facilities and instead of dining elsewhere, decided to stay on site and eat at their restaurant. The food was utterly delicious and completely vindicated my decision. A great night's sleep was followed by a cracking breakfast with me fully refreshed for the day ahead. The staff were really friendly and I will be here again when I am next in the area."

"Great sized room. Friendly staff in Reception and in the bar."

"Room was clean and modern. Room was cold though and took time to work out how the aircon worked. But apart from that very nice "

"The room did the job - but numerous issues. Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best. The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still contested the fact that their check in is stated as different. Some of the staff were quite dismissive, and felt unwilling to help. Finally, the walls are so paper thin I could hear everything from the room next door - whoever was staying next door was playing loud horror movies until the early hours, so it was impossible to get a decent night's sleep. Would recommend if it really is budget you need, but I definitely wouldn't recommend otherwise."