실내 수영장, 야외 수영장, 10:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

베이뷰 호텔 바이 ST 호텔 여행 후기

3 out of 5
베이뷰 호텔 바이 ST 호텔
143, The Strand, Gzira, Malta

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 210개 이용 후기 중 66개" "
평점 8 - 좋아요. 210개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 210개 이용 후기 중 36개" "
평점 4 - 별로예요. 210개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 210개 이용 후기 중 11개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff 5 stars, however: AC was dripping, water did not run on one day for 1 hour (which was fixed fast), no real door between bathroom and bedroom, breakfast does not vary=> only 3 stars in total
2024년 5월에 6박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 5월 27일
Dear Daniel,Thank you for your feedback. We're glad you found our staff excellent. We apologize for the issues you encountered and appreciate your input. We'll address these concerns to improve. We hope to welcome you back for a better experience.Best regards,ST HOTELS MALTA

6/10 - 괜찮아요

Raphael

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Haïra

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre bien et spacieuse, mais trop sombre. La salle de bain est très jolie mais la douche est une catastrophe, l'eau coule partout dans la salle de bain, on a été obligée de mettre des serviettes un peu partout pour éponger. Petit déjeuner ça va mais le jus à revoir car vraiment pas bon. Pour ce qui est du personnel, on a limite l'impression de le déranger, pas du tout accueillant (surtout celui de l'accueil, le comble, ça donne tout de suite une mauvaise image de l'hôtel), ça donne pas du tout envie de revenir.
2024년 5월에 2박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 5월 22일
Dear Haïra,Thank you for staying at our hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view to improving our performance.We thank you once again for choosing to stay at our hotel. Best Regards, ST HOTELS MALTA

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was wonderful. Staff on site at all times. Very friendly and willing to help. Great location between Gzira and Sliema... so many restaurants right outside the door. 10 min walk to Valletta ferry. Breakfast was outstanding - such a great variety. Others must enjoy the hotel because it was busy! Great job, ST Bayview!
2024년 5월에 5박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 5월 13일
Dear Sarah,We are sincerely grateful for your wonderful review! Your kind words about your recent stay bring us great joy and serve as a tremendous encouragement to our team.It's truly rewarding to know that you found our amenities and service to your liking. We take great pride in providing a comfortable and memorable experience for our guests, and we're thrilled that our efforts made a positive impact on your stay.Your feedback means the world to us, and we can't wait to have the pleasure of hosting you again soon. Please do not hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Kind Regards from, ST HOTELS MALTA

8/10 - 좋아요

Moira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My room was clean and comfortable especially the bed. However my friend's room was cold and she could not get wi-fi despite mentioing these to reception on 3 occasions. Overall the hotel has good facilities but is a bit tired. The breakfast was really well presented with lots of choice and very enjoyable.
2024년 4월에 7박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 5월 6일
Dear guest,Thank you very much for sharing your experience with us! We're thrilled to hear that you had a fantastic stay. Providing exceptional service and creating memorable moments for our guests are our top priorities, and it's always rewarding to receive your feedback.We look forward to the opportunity to welcome you back for another enjoyable visit. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,ST HOTELS MALTA

8/10 - 좋아요

karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 4월 26일
Dear Karina,Thank you for your 4-star review! We're thrilled you enjoyed your stay and hope to welcome you back soon.Warm regards,ST HOTELS MALTA

10/10 - 훌륭해요

Josly clynton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel
2024년 3월에 3박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 4월 19일
Dear Josly ClyntonThank you for staying at our hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again soon.Best Regards, ST HOTELS MALTA

8/10 - 좋아요

HELENE JEANNE LE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon séjour Très pratique Tout prêt de La Valette avec le ferry
2024년 3월에 3박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 4월 19일
Dear HELENE JEANNE LEThank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to host you again on your next visit!Best Regards,ST HOTELS MALTA

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super , nous reviendrons 😁
2024년 2월에 2박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 4월 19일
Dear MichaelThank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to host you again on your next visit!Best Regards,ST HOTELS MALTA

6/10 - 괜찮아요

Gena

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel itself needs big improvements, our room had mold on the bathroom ceiling, the window was broken and we had to call someone to fix it so we could close it overnight. The cleaning was not the best, a lot of hairs left on the floor, cleaning staff are not coming all the times to clean, they didn’t come to our room for 2 days in a row even if we called the reception. The swimming pool at the 7th floor was not heated on a Sunday Morning, the sauna door is broken and doesn’t close properly.. The staff were great and helpful every single time, that is a bonus of this hotel. With one exception, the italian lady selling the Malta tours at the front desk. Please pay attention and ask what you’re getting for the price! She sold us €95 tickets to get to Gozo and Comino. But she never mentioned that the transport within the island is not included!! We got there and remained on the bay area for 2 hours. Location of the hotel is great, with easy access everywhere, Bolt is very cheap to travel around. I recommend going to Julian’s Bay and The point shopping centre, great area. The view from the hotel’s rooftop is great!
2024년 3월에 7박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 4월 19일
Dear GenaThank you for staying at our hotel.It has been an honor having you as our guest and we are sorry if we didn't manage to reach your expectations during your stay.We thank you for your comments and while assuring you that the mentioned issues will be tackled from our end as soon as possible, we shall do our utmost to learn from this feedback with a view to improving our performance. Best Regards, ST HOTELS MALTA

8/10 - 좋아요

Stefanie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lage bei Zimmer mit Meerblick: top! Bushaltestelle (Ponsonby) vor der Haustür, auch Bus vom/zum Flughafen: X2, bzw. TD2. Viele günstige Restaurants und Einkaufsmöglichkeiten fussläufig erreichbar. Personal sehr freundlich und hilfsbereit. Zimmer oberflächlich sauber. Zimmerausstattung: gut Frühstück vielfältig (English Breakfast inclusive)
2024년 2월에 7박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 3월 8일
Dear Stefanie,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

8/10 - 좋아요

Anders

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, as always!
We have been coming back to this place several times since 2009 with a big group of family and running friends. We like most things very much and are always satisfied when we leave. We discussed the AC with reception because it didn´t do the room cooler. Answer was that it don´t cool, because people only like it to heat up. We stayed in late February and like it cool. Can´t imagine how hot the room must be during the summer period. The pool and sauna area are a bit dated but worked fine for our group after running marathon and half marathon. The terrace is a nice place to stay for some hours after check-out. Resting there before heading to the airport. We will for sure be back again!
2024년 2월에 3박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 3월 8일
Dear AndersThank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 - 좋아요

Peggy Magalie LE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple et confortable. Dommage que le bar ferme a 22 h . Service et personnel dans l ensemble très agréable.
2024년 2월에 4박 숙박함
답변 제공: ST Hotels Management Team 님, 2024년 3월 8일
Dear Peggy,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best Regards, ST HOTELS MALTA

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kurzreise nach Malta
Kurzbesuch in Malta. Das Hotel ist in der Ausgehmeile von Gzira. in der Nachbarschaft sind viele Bars und Restaurants. Gut gelegen um zu Fuss die Gegend zu erkunden. Auch die Ausflugsboote sind nur wenige Gehminuten entfernt. Nettes Personal sehr zuvorkommend. Grosses Frühstücksbuffet mit guter Auswahl für jeden.
2024년 2월에 2박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Peter,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

6/10 - 괜찮아요

Semen 님, Bruxelles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
SPA sone doit être rénovée. La porte de sauna ne se ferme pas…
2024년 2월에 7박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Semen,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

10/10 - 훌륭해요

Imke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Zimmer mit Meerblick sind wunderbar und das Personal des Hotels überaus freundlich und hilfsbereit.
2024년 1월에 9박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Imke,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 - 좋아요

Stine Katholm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

8/10 - 좋아요

Helle Wilcken

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Staff were all lovely and always helpful. Bar shut at 10pm which seemed very early. Rooms are good, daily clean. Breakfast is great with plenty of options though can get busy! Local area is easy to walk around and bus is right outside the main entrance.
2024년 1월에 5박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Kathryn,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

8/10 - 좋아요

Margarida

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Chirag

2024년 1월에 2박 숙박함

8/10 - 좋아요

Petr

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Darius

단체 여행
좋아요: 직원 및 서비스
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Haneef

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was loverly room was great however the inside Pool was meant to be heated and it wasn’t and the jacuzzi was like warm, might aswell ran a bath and the sauna was broken
2024년 1월에 3박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Haneef,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Kiválló elhelyezkedés, kedves szemelyzet, főleg az étteremben. Jó reggeli. Szoba a felújítás ellenére kopottas: wc ülőke törött, zuhany ajtó nem záródik, dohos, itt-ott penész. A közeli, szintén St hotelhez tartozó Azur nagyságrendekkel szebb.
2024년 1월에 3박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Guest,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

10/10 - 훌륭해요

NORBERTO RAUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Charlotte

좋아요: 직원 및 서비스, 객실의 편안함
Cheap and cheerful!
We had a great stay the hotel is in a great location right on the sea front. Ideal for a budget weekend trip away, the room was fairly spacious and had a fairly comfortable bed and the staff were all very friendly. Only things that let it down were; lifts were small and slow, some black mould/damp in bedroom and bathroom and a broken tile but didn’t effect the use at all! The spa was very busy and main pool was cold but was supposed to be heated. Overall a good stay!
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ej uppvärmd pool på taket, bilderna visar inte allt från hotellet utan närliggande ställen. Luktade mögel från badrummet, svämmade över i duschen.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Raquel

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bayview Hotel is a very beautiful, modern hotel located 10 minutes walking from Sliema and just 15 minutes to Valletta by bus or ferry. There are two direct buses to the airport. The receptionists were friendly and helpful and spoke perfect English. There was a huge British-style breakfast every morning. I booked a standard room which was very clean and tidied up daily. Most of the room was taken up by a huge, comfortable bed. There was a TV with German channels, a small balcony facing a courtyard, and a bathroom with shower. The top floor of the hotel has a small pool and wellness area, with indoor and outdoor pools (unfortunately not heated while I was there - December 2023), a "jacuzzi" (small lukewarm pool with one jet), massage and fitness areas, and a sauna (which you had to book 1 hour in advance). The rooftop lounge was perfect for sunbathing by the pool even though it was too cold (for me!) to swim. Unfortunately the whole fitness/wellness area was only open from 10-18h so there was no possibility of a workout before breakfast or a sauna in the evening. I spent most of my days sightseeing so didn't use the wellness options as much as I would have liked. The neighborhood is lively but not touristy. There are dozens of restaurants, bars, and hotel bars within easy walking distance, ranging from casual to upscale to fast food to healthy eating. My favorite one was The Balance Bowl vegan restaurant, just 5 minutes walking from the hotel.
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Britta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel liegt gut um Ausflüge mit Boot, Bus oder Auto zu starten. Aber auch zu Fuß kann man viel erreichen. Im Dezember gab es rund herum auch ausreichend Parkplätze, im Sommer würde ich damit aber nicht rechnen... Die große Straße ist bei offenem Fenster recht laut, aber mit geschlossener Tür hat es uns nicht gestört. Besonders das Personal möchten wir hervorheben, jederzeit freundlich und hilfsbereit!
2023년 12월에 7박 숙박함
답변 제공: ST Management Team 님, 2024년 3월 8일
Dear Britta,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Kind Regards from, ST HOTELS MALTA

8/10 - 좋아요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Leung

2023년 12월에 3박 숙박함

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 5박 숙박함

8/10 - 좋아요

Sussi

좋아요: 직원 및 서비스
Her kan du godt bo
Super sødt personale. Stedet er lidt slidt. Beliggenhed er perfekt. Okay til prisen (i lavsæsonen)
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location..great staff...
Excellent location...staff were friendly and efficient. Breakfast buffet had good choice and tables were cleaned and cleared as you finished eating. Comfortable bar area with large TVs showing mainly live sport. Bus stop to go to Valetta across the road and to head north towards st Julian's outside hotel. Ferry service to Valetta near by and a cheap and scenic way to enter Valetta. Room was clean and spacious and well worth paying a little more for sea view.Great views from roof top pool with sunloungers. I would definitely book this hotel again.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

ANNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Je recommande
Bon hotel, facile d accès, navette, bus, bateau à proximité. Bon petit dejeuner
2023년 11월에 3박 숙박함

4/10 - 별로예요

Heidi

단체 여행
별로예요: 청결 상태
Good Location-So So Stay
Shower was extremely tiny, lukewarm water for showers. Actually had no water for awhile one day, telephone didn't work to reach reception. Beds were comfortable. Breakfast was good.
2023년 10월에 8박 숙박함

6/10 - 괜찮아요

Cathia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Correct
L'accueil à l'hôtel est bon, la chambre correspond à la description et est confortable. Effectivement on entend le bruit de la rue mais comme nous voulions être à proximité des restaurants commerce et mer c'est un peu normal mais en fermant la fenêtre le bruit est très atténué. Nous sommes restés 8 jours et sommes juste un peu déçu que le petit-déjeuner ne soit pas varié, les mêmes choses tous les jours c'est un peu lassant et ce que nous regrettons c'est qu'il n'y avait pas de spécialités maltaises tel que les pizzatis. En ce qui concerne le spa je ne recommande pas aux personnes de réserver pour ce service. Ce n'est ouvert que de 10h à 18h le sauna n'est pas praticable il était cassé au niveau de la porte et du banc quant au bain à remous au niveau hygiène ce n'est pas top.
2023년 10월에 8박 숙박함

2/10 - 너무 별로예요

HAJARAH

별로예요: 직원 및 서비스
Nothing.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

John

Restaurant, desk and bar staff very accommodating. Room 404 not a good placement as just over what seemed generators on all night.
2023년 10월에 7박 숙박함

6/10 - 괜찮아요

maria dolores

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Non male,ma non ci ritornerei in questo albergo,in 4 giorni non hanno mai pulito il bagno,e non cè nessuno che parla italiano alla recepcion. Letto comodo e colazione buona e abbondante. Avevo una camara con vista cortile ma non ho mai potuto aprire il terrazzo xk cera puzzo di mangiare ed ero ad un quinto piano.
2023년 9월에 3박 숙박함
답변 제공: Kind Regards from, ST HOTELS MALTA 님, 2023년 10월 9일
Dear Maria,It has been an honour having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to make sure that the above-mentioned issues will not happen again. Kind Regards from, ST HOTELS MALTA

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value, well situated hotel
This hotel is well situated on the main promenade in Gzira, surrounded by many bars/restaurants and has a bus stop on the doorstep to access the rest of the island. Most of the staff are extremely friendly and helpful, particularly those serving breakfast on a morning and the cleaning staff. We were only B&B so can only comment on breakfast, which had a good selection of items to choose from and was regularly replenished by the hardworking staff. We had a room in the side annex which was a good size and we were fortunate enough to have a large terrace with sun loungers. The rooms were cleaned daily and towels replenished as required, although the bedding was not changed during our 9 night stay. The air conditioning in our room worked well and kept the room at a comfortable temperature. Unfortunately, whilst the shower was of a generous size, the doors did not close properly so the bathroom floor would flood every time we took a shower. Our first visit to the rooftop pool found it full of people, with no spare loungers and a quite cloudy looking pool. However, on subsequent visits, the pool was clear and inviting and there were plenty of loungers. Our biggest issue with this hotel is the lift situation. Our building had 1 lift for 6 floors, which would have been okay were it not for the fact that it was the same lift used by staff. This meant that you often couldn’t get in the lift as beds were being moved around the hotel, or the trolley for bags of laundry was in there
2023년 8월에 9박 숙박함
답변 제공: Kind Regards from, ST HOTELS MALTA 님, 2023년 10월 9일
Dear,It has been an honour having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

4/10 - 별로예요

Brian Møller

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Falsk markedsføring og lav standard
Hold jer langt væk fra dette hotel!! Pkt. 1. Det billederne viser er IKKE det i får. Langt de fleste billeder af poolområdet stammer IKKE fra hotellet, men fra den nærliggende aqualuna beach club. Entre dertil koster i 20-30 Euro pr. Person pr. dag. Det “glemmer” de bare lige at nævne noget om. Pkt. 2. På hotellet er der to meget små pools. En indendørs og en udendørs. Begge er beliggende på taget. Da vi var der i uge 31, 2023 var den indendørs pool lukket grundet renovering. Det havde den hvis været længe. Den udendørs pool var åben, men den er meget lille og i dårlig stand. Pkt. 3. Poolområdet på taget er alt for lille. Der var kun 2 parasoller og der er slet ikke liggestole nok. Pkt. 4. Service og punktelighed er en by i rusland. Poolområdet har åbent fra 10:00 - 18:00 og der reklameres med at der er poolhåndklæder. Disse udleveres dog først når de får lyst til at komme med dem, hvilket alle dage var mellem kl. 12.00 og 13:00. Pkt. 5. Pool baren er kedelig og åbnede også først over middag. Der kom først musik når den åbnede. Pkt. 6. Morgenmaden på hotellet er en sørgelig oplevelse. Det samme hver eneste dag i 10 dage, ingen pandekager, vafler eller andet spændende. Pkt. 7. Altanerne er så små at man ikke kan sidde derude som familie. Der er to stole og der er ikke plads til mere. Pkt. 8. Med mindre du har bestilt andet specifikt, er udsigten fra altanen ud til en skakt. På den anden side af skakten glor man lige ind på en anden altan.
“Udsigten” fra værelset.
Små altaner uden plads til andet en at tørre tøj.
2023년 7월에 10박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ikke retvisende billeder
Ankom til en kaotisk indtjekning hvorefter vi kom til et værelse med udsigt til en lille bitte opgang. Meget larm på gangene fra hvilken al lyd kom ind op værelserne fra når dørene smækkede til når folk gik/snakkede. Billederne på hotels.com indikerede lækkert poolområde men det viste sig, at det poolområde der var slet ikke var på hotellet men en nærliggende beachbar og som kostede betydelige summer dagligt hvis man vil benytte. i stedet kom vi til en lille udendørs pool og den indendørs fra tømt for vand med beskrivelsen ‘under renovering’. Vi så dog ingen arbejde på den alle 10 dage vi var der og vi var ikke blevet varslet, at der var endnu mindre end normalt ift badeforholdene. Soldækket lille og proppet og kun 2 parasoller. Morgenmaden sparsom og samme hver dag i 10 dage. Ikke rigtig nogen fælles områder så man sad i baren hvis man ville sidde sammen hele familien. Ikke det ophold vi havde forventet men vi fandt andre glæder på vores ferie.
2023년 7월에 10박 숙박함

6/10 - 괜찮아요

Ronaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Photos scam
The hotel needs to improve the way it is displayed on the website because on the first day we had a bit of a problem there, because restless and hotel we were allocated, it was not the same as the one displayed on the website. Different room and positions, we had to complain to the manager and then be allocated the room we had seen in the booking app. We realised that other people also had the same problem.
2023년 7월에 7박 숙박함

6/10 - 괜찮아요

Santo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately the aircon wasn’t working in the rooms and this spoilt what could have been a pleasant stay. Staff tried their best to make us comfortable. The first room we were given smelled of damp. I couldn’t recommend this hotel in its current state
2023년 7월에 5박 숙박함

6/10 - 괜찮아요

Mona

2023년 7월에 3박 숙박함