"Hotel staff was very helpful and friendly. The decor of the hotel is beautiful. The hotel was new so not all of the restaurants were open yet but we enjoyed our stay."
"The view from the lobby across the pool to the bay is incredible. We were immediately greeted on site, thank you Simon! Room was huge and quiet. We would recommend and stay there again!"
"The hotel and room was immaculate. The staff went over and beyond to help. Big thank you to Joycee on reception she was professional and extremely helpful. What a fantastic place to stay, we will definitely be back"
"I stayed in a suite. really amazing value for your money! perfect size room, with a kitchenette. the bed is very comfortable, and spectacular view from the balcony. the staff is very friendly. thank you for a very pleasant stay!"
"This was an amazing experience. The food was plentiful and the staff very attentive. The bedroom was perfect being a corner room with balcony. Couldn’t have been better.
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Thousands of jagged, green peaks rising out of the emerald waters, surrounded by the colourful sails of traditional boats, give this bay an almost magical appeal.
"I stayed in a suite. really amazing value for your money! perfect size room, with a kitchenette. the bed is very comfortable, and spectacular view from the balcony. the staff is very friendly. thank you for a very pleasant stay!"
"Yacht hotel was a very luxurious stay. Quite far from the beach, but a lovely walk to the coast and just a 15 minute drive to the island and international marina of Tuan Chan "
"My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us feelinga bit anticlimactic. Same situation happened when we had a brunch buffet after kayaking before checking out. We were told there was no more beef noodle soup but chicken. In the end, staff brought me chicken soup without noodle. Totally different from the first day we were on board. "
"Stayed here for a week, had a lovely time playing golf and doing the day cruise around ha long bay which was organised by the hotel. Simon made us feel really welcome and comfortable during our stay. He couldn’t have done more for us and checked in with us throughout. My boyfriend was really unwell during our stay and as soon as Simon was aware he did everything to help which made it so much easier for us, we were grateful to be there when he was unwell. Thank you! "
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