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Reviews of K-Zone The Star Hotel

3.5 out of 5
K-Zone The Star Hotel
185 Van Cao, Hai Phong, Hai Phong

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very classy and clean. The staff was friendly and helpful.
Stayed 1 night in Feb 2020
Response from Star Hotel team on Mar 6, 2020
Thank you for staying with us

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for its price. Very good location. Even has Starbucks on the 1st floor. The room is pretty big and really clean. Only downside was the shower staff; the whole bathroom got drenched after I showered because the shower room door was faulty.
Stayed 1 night in Nov 2019
Response from Dung Nguyen on Dec 21, 2019
Thank you very much

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facilities with weak wifi signals
Stayed 2 nights in Oct 2019
Response from The Star Hotel support team on Oct 14, 2019
Thank you for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from The Star Hotel on Oct 14, 2019
Thank you for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from The Star Hotel support team on Oct 1, 2019
Thank you for your appreciation

10/10 Excellent

HANG T

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from The Star Hotel Support Team on Sep 26, 2019
Thank you for your appreciation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
배게가 너무 높아요.ㅠ
배게가 너무 볼록해요...
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
방 사기 조심하세요. 그 외에는 괜찮습니다.
프리미엄 스튜디오로 예약했는데 프론트직원이 슈페리어 트윈룸으로 배정했습니다. 클레임 거니까 프리미엄 스튜디오로 바꿔줬긴한데... 실제 평수가 안맞아서 다음주에 스텐다드 스튜디오로 예약해서 확인하니까 프리미엄 스튜디오라고 했던방이 일반 스텐다드 룸이었습니다. 가성비만 따지자면 여기가 좋은데... 직원교육 전혀 안되어 있고, 청소 아주머니 막 들어오고 장난 없네요. 위치와 청결 말고는 장점 전혀 없습니다. 룸 사기 조심하세요.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
친절하고 좋았습니다. 다만 한국 tv가 1채널만 나와서 불편했네요 실시간 tv가 있었다면 더 좋앗을듯 합니다.
Stayed 7 nights in Apr 2020
Response from The Star Hotel team on May 6, 2020
Thank you for your feedback

4/10 Poor

Jaebong

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
참고하세요
1.시내 중간에 있어서 매우 시끄럽습니다 . 방음이 잘 되지 않습니다 2.청소아주머니 및 직원들이 노크도 없이 들어옵니다 . 3. 다른 투숙객이 방문을 열고 들어오는일이 있습니다 . 호텔 보안이 좋지 않다 4.직원들 또한 친절하지 못 하다 . 친절한분들도 계신데 매니저 급들이 굉장히 불칠전함
Stayed 6 nights in Feb 2020

10/10 Excellent

Young sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋은 숙박
너무 깔끔하고 만족! 조식 굿!
Stayed 3 nights in Dec 2019

10/10 Excellent

YOUNGSEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Dung Nguyen on Dec 21, 2019
Thank you for your apprecation

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from Dung Nguyen on Dec 21, 2019
Thank you very much

8/10 Good

SUNG HO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
다 좋은데 밖이 넘 시끄러움
Stayed 3 nights in Nov 2019
Response from Dung Nguyen on Dec 21, 2019
Thank you for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Dung Nguyen on Dec 21, 2019
Thank you for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔 답게 깨끗하고, van cao에 있어 지리적 위치도 매우 좋습니다.
새호텔 답게 깨끗하고, van cao에 있어 지리적 위치도 매우 좋습니다. 다만, 반대로 van cao에 있는데 방음이 되지 않아 12시까지는 매우 시끄럽고, 베게가 너무 높습니다ㅠ
Stayed 5 nights in Oct 2019

6/10 Okay

Youngsu

Disliked: Cleanliness
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from The Star Hotel support team on Oct 14, 2019
Please share with us what in our hotel make you unsatisfied?

10/10 Excellent

wangli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
open 한지 얼마 되지 않아서 시설이 깨끗하고 Vancao 중심가에 위치하여 이동도 편리합니다.
Stayed 6 nights in Sep 2019

10/10 Excellent

YEONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔
깟비 공항도 가깝고 반까오 시내 중간이라 주변 먹거리 편의시설 다만족스러웠네요. 직원분들 친절하고 룸 컨디션 훌륭합니다. 다만 도로옆인데 방음이 부족한지 밤에는 도로소음 때문에 조금 불편했네요. 다른점은 다마음에 들었어요^^
Stayed 2 nights in Sep 2019
Response from Starhotel team on Oct 7, 2019
Thank you very much

8/10 Good

Jaebong

Liked: Cleanliness, property conditions & facilities
새로지은 건물이라 깨끗하게 관리가 되는거 같습니다 .
Stayed 7 nights in Sep 2019
Response from Star Hotel team on Oct 7, 2019
Thank you very much

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這次入住是靠前方馬路的房間，房間窗戶的隔音不太好，都聽得到馬路上車子的喇叭聲，晚上有點吵，其它方面都還不錯。
Stayed 2 nights in Aug 2019
Response from Starhotel team on Oct 7, 2019
Thank you very much