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"Great location. Outstanding service"

"Jim and the staff was increíble friendly and helpful during our stay. They help us to book everything we need and provides us with professional advise. They were above and beyond. We forgot a power bank in the hotel and they drove to the train station to give it to us "

"We had a perfect stay at Hanoi Royal Palace hotel. All stuff people are very polite and willing to help a lot. We've interacted mostly with Jimmi and he was very supportive with all our needs, from recommendation of what to see and transportation bookings. Perfect location, near to lots of places were to eat very good and sightseeings. Rooms are cleaned every day. We strongly recommend this hotel! "

"Exceptional staff, very personalized experience! "

"Hotel Solis. I booked this hotel based on its excellent reviews on Expedia, and it exceeded my expectations. Shortly after my booking, the staff contacted me and helped me arrange transfer to and from the airport. My room was a suite with a lovely sitting area and an outside balcony. The bed was very comfortable. The staff was friendly and attentive. They have a desk in the lobby to assist their guests with booking local tours and other activities. I did not use it—I generally free-lance when I travel, but I saw many others using it and it is nice to have. They also had spa services, which seemed to be popular, but we did not use those either-our focus was on exploring Hanoi. On check out day, we headed down to the lobby, and as I was signing the credit card receipt, housekeeping called the front desk and told them that we had left a plug adapter in the room, which they brought to us a minute or two later. I have never had a hotel check my room for forgotten items before, and I really appreciated this extra touch. The hotel also has a nice rooftop pool and an excellent rooftop bar. On this same trip to Southeast Asia, I stated at other hotels that I booked through the Marriott reservation system and other booking sites. Hotel Solis was my favorite of them all. Highly recommended. "

"Staff helpful, attentive & friendly."

"Amazing experience. Very convenient location in Hanoi with excellent accommodations and helpful staff."

"This hotel is excellent, the staff was super helpful, especially Jolie, who went out of her way to make sure our stay is comfortable and pleasant. The rooms are very nice and well appointed. Breakfast was excellent.! Totally recommend 5*******"

"Stay was amazin"