โThe Serai is in a coffee plantation; it is an oasis of calm in the centre of civilisation. We woke up to the chirping of birds and slept under a canopy of stars, both of which are impossible in the city.โ
โHotel was clean, rooms were good and staff was helpful.
We didnโt like breakfast, it had only limited options that also served cold. Overall, an average stay.โ
โThe staff was very friendly and accommodating. The room and bathroom facilities need improvement in general to make it friendlier for children and older adults. โ
โOne of my best stays in Chikkamagaluru. Excellent food, quite and comfy, very helpful support staff, one I could remember by name - Naveen, front desk gave good reception and clear answers to queries, breakfast lunch and dinner all served well, location is perfect for going around for site seeing. Overall a must visit resort.โ
โThe wife is very very poor in the room . every time we had to come to the reception to use our devices.
secondly, no pantry/ restaurant in the hotel. if we need any emergency food/milk/tea... no way to get it as there is no restaurant nearby .
they bring the breakfast from outside hotel so we need to wait for that .. if we want to move out for sight seeing before 8.30 am, we have to skip the breakfast, though we paid with the room tariff.
otherwise room size, cleanliness are ok, and the...