실내 수영장, 일광욕 의자

더 베링턴 호텔 여행 후기

3.5 out of 5
더 베링턴 호텔
1875 Barrington St, Halifax, NS

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 3091개 이용 후기 중 1220개" "
평점 8 - 좋아요. 3091개 이용 후기 중 970개" "
평점 6 - 괜찮아요. 3091개 이용 후기 중 473개" "
평점 4 - 별로예요. 3091개 이용 후기 중 263개" "
평점 2 - 너무 별로예요. 3091개 이용 후기 중 165개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

ok jo

2022년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 12월 27일
Thank you for choosing to stay at The Barrington Hotel and providing your honest review. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations during your stay us. We hope to welcome you back to a better experience the next time you are traveling to Halifax.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in and out. Good location to walk to other places.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Brynna

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
I was very frustrated with the staff as I was double charged for my room and deposit. Also the shower was very uncomfortable to use as the head sprayed all over the place and the road outside was extremely noisy. There was also a lot of noise in the hall while trying to sleep. Do not recommend and will not be staying there a second time.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, close to all things
2024년 5월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 26일
Thank you for taking the time to provide us with your feedback, David. We are glad you enjoyed your stay with us and our central location.

10/10 - 훌륭해요

Gurpreet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an excellent stay. The front staff was very helpful from check in to helping me plan my few days in Halifax. Rooms were a good size, neat and clean with all the needed amenities.
2024년 5월에 4박 숙박함
답변 제공: Patrick 님, 2024년 5월 25일
Dear Gurpreet,Thank you for sharing your positive experience with us on Expedia! We're delighted to hear that you had an excellent stay and found our front staff helpful throughout your visit. It's great to know that you appreciated the room size, cleanliness, and amenities.We look forward to welcoming you back to Halifax soon!Best regards,

6/10 - 괜찮아요

Jessica

연인과의 여행
좋아요: 청결 상태
I was informed by a staff member at the front desk about something when I went to check in. Second the room I had was so outdated and not nice. Stains on the bathroom floor and definitely did not look like the pictures that were posted. When I first walked in my room there was a weird smell. The lobby area is updated and nice. Hotel is in the right spot if walking to spots.
2024년 5월에 2박 숙박함
답변 제공: Patrick 님, 2024년 5월 25일
Dear Jessica,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, particularly regarding the room condition and cleanliness. This does not meet our standards, and we are taking steps to address these concerns.We appreciate your comments and will work on improving these areas to ensure a better experience for our guests in the future.Best regards,

8/10 - 좋아요

Diwakar 님, Kitchener

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Decent old heritage style property. Good location . Friendly staff .
2024년 5월에 3박 숙박함
답변 제공: Patrick 님, 2024년 5월 25일
Dear Diwakar,Thank you for your review on Expedia. We appreciate your kind words about our property's location and our friendly staff. We're pleased to hear that you had a positive experience with us, and we look forward to welcoming you back soon.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was dated … but ok
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for your feedback, James. We take your comments seriously at The Barrington Hotel and are committed to addressing them promptly to ensure a more satisfactory experience for all our guests.

6/10 - 괜찮아요

Noreen

가족 여행
별로예요: 편의 시설/서비스
Parking not convenient, no hot tub, sans not working, rooms could use an update.
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for sharing your feedback, Noreen. At The Barrington Hotel, we value your input and apologize for any inconvenience you experienced. We'll take your comments into consideration as we strive to enhance our amenities and update our rooms to better meet our guests' needs.

10/10 - 훌륭해요

Nancy 님, Eastport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay!
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for your glowing review, Nancy! We're delighted to hear you had a wonderful stay at The Barrington Hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for your stellar review, Linda! We're thrilled to hear you had a fantastic experience at The Barrington Hotel. Your satisfaction is our utmost priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another memorable stay in the future.

8/10 - 좋아요

Fumiko

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for your feedback, Fumiko. We're glad to hear you had a positive experience at The Barrington Hotel. Your input is valuable to us as we continuously strive to improve and provide the best possible service to our guests. We hope to have the opportunity to exceed your expectations on your next visit.

8/10 - 좋아요

Jeffery

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Window operator not properly secured. Hardwear falling out.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Thank you for staying with us and for sharing your feedback. We're sorry to hear about the issue with the window operator and hardware during your stay. Rest assured, we're addressing this promptly with our maintenance team to prevent any future occurrences.Your feedback is invaluable, and we hope it won't overshadow the rest of your stay. Should you choose to stay with us again, we're committed to providing you with an even better experience.If there's anything else we can assist you with, please don't hesitate to reach out.Best regards,

10/10 - 훌륭해요

Liam

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay, Halifax in may wasn’t overly chilly or too hot for anyone we came with. Awesome hotel and awesome restaurant.
2024년 5월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Dear Liam,Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay and enjoyed both the hotel and restaurant. We hope to welcome you back soon!Warm regards,

10/10 - 훌륭해요

bethany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and close to walk the water front
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Dear Bethany,Thank you for your feedback! We're glad you found our location convenient for walking to the waterfront and that you had a comfortable stay.

4/10 - 별로예요

james

2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Thank you for sharing your feedback regarding your recent stay with us.We're disappointed to hear that your experience fell short of your expectations, and we apologize for any inconvenience you may have encountered during your time with us.Your feedback is valuable to us, and we will use it to identify areas for improvement to ensure a better experience for our guests in the future.If there are any specific issues you would like to address or if there's anything we can do to make it up to you, please feel free to let us know.We appreciate your honesty and hope to have the opportunity to welcome you back for a more positive experience.Warm regards,

10/10 - 훌륭해요

Marie-Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located, fair rates & very clean
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Hello Marie-Kim,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our convenient location, fair rates, and cleanliness, and we look forward to welcoming you back soon.Warm regards,

10/10 - 훌륭해요

Marie-Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of downtown Halifax, Will definitely go again!
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Hello Marie-Kim,Thank you for your wonderful review! We're delighted you enjoyed our central location in downtown Halifax and look forward to welcoming you back again soon.Warm regards,

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Thank you for the fantastic rating! We're thrilled to see that you had a flawless experience during your stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another perfect stay!Warm regards,

8/10 - 좋아요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Great location
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay at our hotel and that our location met your expectations. Providing our guests with a comfortable and convenient experience is always our top priority.We hope to have the pleasure of welcoming you back for another memorable stay in the near future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

6/10 - 괜찮아요

Matt

좋아요: 직원 및 서비스
2024년 5월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for taking the time to provide us with your feedback and for choosing to stay with us at Barrington Hotel.We appreciate your honest rating and the opportunity to improve our services. We regret that your experience did not meet your full expectations, and we would love to hear more about how we can enhance your stay in the future.Your satisfaction is incredibly important to us, and we are committed to addressing any areas of concern to ensure that all our guests have a comfortable and enjoyable stay.Please feel free to reach out to us with any further feedback or suggestions you may have. We value your input and hope to have the opportunity to welcome you back for a more satisfying experience at Barrington Hotel.Warm regards,

2/10 - 너무 별로예요

Babak

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a good hotel
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
We apologize that your recent stay at Barrington Hotel did not meet your expectations. Your feedback is valuable to us, and we're committed to making improvements. Please consider giving us another chance to provide you with a better experience in the future.Sincerely,

2/10 - 너무 별로예요

Babak

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a good hotel
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
We apologize that your recent stay at Barrington Hotel did not meet your expectations. Your feedback is valuable to us, and we're committed to making improvements. Please consider giving us another chance to provide you with a better experience in the future.Sincerely,

8/10 - 좋아요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel, great staff. Great central location
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at Barrington Hotel and found our staff to be great and our location convenient.Your feedback is greatly appreciated, and it motivates us to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 5월에 8박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Thank you for sharing your feedback regarding your recent stay at Barrington Hotel. We're delighted to hear that you had a positive experience with us.If there's anything specific you think we could do to improve and earn that extra star next time, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,

6/10 - 괜찮아요

Jeffrey

2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for taking the time to provide us with your feedback and for choosing to stay with us at Barrington Hotel.We appreciate your honest rating and the opportunity to improve our services. We regret that your experience did not meet your full expectations, and we would love to hear more about how we can enhance your stay in the future.Your satisfaction is incredibly important to us, and we are committed to addressing any areas of concern to ensure that all our guests have a comfortable and enjoyable stay.Please feel free to reach out to us with any further feedback or suggestions you may have. We value your input and hope to have the opportunity to welcome you back for a more satisfying experience at Barrington Hotel.Warm regards,

10/10 - 훌륭해요

Brae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you had such a wonderful experience during your stay at Barrington Hotel.Your perfect score means the world to us, and we are delighted to know that you were completely satisfied with your time here. Providing exceptional service and comfort to our guests is our top priority, and we're thrilled to hear that we succeeded in meeting your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay at Barrington Hotel.Warm regards,

8/10 - 좋아요

Armand 님, Surrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great customer service.
2024년 5월에 4박 숙박함
답변 제공: Patrick 님, 2024년 5월 20일
Hi Armand,Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service. Your feedback is truly appreciated, and we'll be sure to share your positive comments with our team.We look forward to welcoming you back on your next trip!Best regards,

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and helpful and I wS able to have a wonderful nights sleep.
2024년 5월에 1박 숙박함
답변 제공: Patrick 님, 2024년 5월 20일
Hi Jim,Thank you so much for your wonderful review! We're thrilled to hear that our staff made your stay pleasant and that you had a restful night's sleep. Your positive feedback means a lot to us, and we look forward to welcoming you back for another great experience.Best regards,

10/10 - 훌륭해요

ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Patrick 님, 2024년 5월 20일
Thank you greatly for your exceptional rating Ken!

6/10 - 괜찮아요

Courteney

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room had strong odour
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Hello Courteney,Thank you for your feedback. We're sorry to hear about the odour in your room and will address this issue promptly to ensure a more pleasant experience for our future guests.Warm regards

4/10 - 별로예요

kerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The parking at Scotia Square is terrible. Not convenient with leaving parkade. The room is not made up every day. Had to call for fresh towels each day. Rooms are dated
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Hello Kerry,Thank you for sharing your concerns. We're sorry to hear about the issues with parking, housekeeping, and room condition. Your feedback is valuable, and we will work on improving these areas to enhance our guests' experience.Warm regards,

6/10 - 괜찮아요

Brad

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The place is pretty dated as it’s really old. That being said- The manager and staff were great- fixed any issues we had.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Thank you for taking the time to share your feedback on your recent stay at Barrington Hotel. We appreciate your candid comments and are glad to hear that our staff, especially our manager, was able to address any issues promptly and provide you with great service.Your feedback serves as a valuable tool for us to identify areas for improvement, and we will take your comments into consideration as we continue to make enhancements to our hotel.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in the heart of downtown Halifax. Connected to many nearby properties with pedways. Nicely appointed rooms, if not a tad outdated decor (which actually gave the room some character IMO). Spacious bathroom. Wasn't overwhelmingly noisy (weekday stay; not sure what weekend would be like). Handy bar fridge, microwave and coffee maker in room.
2024년 5월에 4박 숙박함
답변 제공: Patrick 님, 2024년 5월 20일
Hi John,Thank you for your fantastic review! We're glad you enjoyed our excellent location and the convenience of the pedways. We hope to welcome you back soon, whether it's during the week or over a weekend .Best regards,

10/10 - 훌륭해요

Kevin 님, New Tecumseth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, cozy. Good spot, close to resturants, entertainment areas and harbour.
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 26일
Thank you for taking the time to provide us with your feedback, Kevin. We are glad you enjoyed your stay with us and our central location.

8/10 - 좋아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downfall with this Hotel is the guest parking, it really should be revisited, it's very inconvenient. 4☆☆☆☆
2024년 5월에 3박 숙박함
답변 제공: Patrick 님, 2024년 5월 17일
Dear Brian,Thank you for taking the time to share your feedback and for giving us a 4-star rating. We're delighted to hear that you enjoyed your stay overall. We apologize for any inconvenience you experienced with our guest parking. Your comments are very important to us, and we will certainly take them into consideration as we strive to improve our services. We hope to welcome you back soon for an even better experience.Best regards,

8/10 - 좋아요

Bernard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Patrick 님, 2024년 5월 17일
Dear Bernard,Thank you for your review and for giving us a 4 out of 5 rating. We appreciate your feedback and are glad to hear that you had a good stay with us. If there's anything specific you think we could improve, please let us know. We always strive to enhance our guests' experiences and your insights are invaluable.We hope to welcome you back soon!

2/10 - 너무 별로예요

Andrea

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Patrick 님, 2024년 5월 16일
Hello Andrea, Thank you for reviewing our hotel.

8/10 - 좋아요

Frank

Off site parking was a pain.
2024년 5월에 2박 숙박함
답변 제공: Patrick 님, 2024년 5월 16일
Dear Frank,Thank you for your feedback and for staying with us. We apologize for the inconvenience caused by the off-site parking and appreciate your understanding.Best regards,

8/10 - 좋아요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel is comfortable and good value in downtown Halifax. However, the hotel is showing wear. Bedside clock didn’t work. Only two towels provided.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 15일
Hello Katherine,Thank you for your feedback! We're glad you found our hotel comfortable and good value in downtown Halifax. We apologize for the issues you encountered with the wear and tear and the amenities provided. Your comments will be shared with our team to ensure improvements are made for future guests.Warm regards,

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 15일
We're overjoyed to receive your flawless review! Your satisfaction is our greatest reward, and we're thrilled to have met your expectations. Thank you for choosing Barrington Hotel, and we can't wait to host you again soon!Warm regards,

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms are in need of an upgrade very soon but clean and convenient and reasonably priced.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 14일
Thank you for sharing your thoughts on your recent stay with us. We're glad to hear that you found our rooms clean, convenient, and reasonably priced. We understand your concerns regarding the need for upgrades, and please know that your feedback is invaluable to us as we strive to enhance our guests' experience. Rest assured, we're actively considering improvements to our rooms to ensure they meet the highest standards of comfort and aesthetics. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy clean and reliable
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Elizangela da Costa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quiet place and a clean one. But the ladt at check-in reception was rude.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 14일
Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you found our hotel to be a quiet and clean place, as providing a peaceful and comfortable environment for our guests is one of our top priorities.However, we are truly sorry to learn about your experience with our receptionist during check-in. Please accept our sincere apologies for any rudeness you encountered. This is certainly not reflective of the level of service we aim to provide, and we will address this matter with our team to ensure it doesn't happen again.Your satisfaction is important to us, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.Warm regards,

8/10 - 좋아요

Denise

단체 여행
좋아요: 청결 상태, 직원 및 서비스
No parking on site
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 12일
Hello Denise,Thank you for reviewing our hotel. We appreciate your feedback regarding the parking situation. We'll take this into consideration and explore potential solutions to improve convenience for our guests in the future. Warm regards,

8/10 - 좋아요

Chenying

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking area is far away.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 12일
Hello Chenying,Thank you for sharing your experience. We understand that the distance to the parking area may have been inconvenient for you. We'll review our options to enhance accessibility and convenience for our guests.Warm regards,

8/10 - 좋아요

Amanda

2024년 5월에 4박 숙박함
답변 제공: Patrick 님, 2024년 5월 13일
Thank you greatly for your exceptional rating Amanda!

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태
Parking is a bit confusing and not super close. An optional valet service would go a long way. Hotel is totally fine but not a lot of amenities and customer service is very mediocre. Not bad, just nothing extra or special that would make me go “that was nice.”
2024년 5월에 1박 숙박함
답변 제공: Patrick 님, 2024년 5월 11일
Dear Nicole,Thank you for sharing your feedback. We understand your concerns about the parking situation and the absence of valet service. Your input is valuable as we continuously strive to improve.We apologize for any inconvenience you experienced during your stay, including any shortcomings in our customer service. We will review your comments with our team to ensure we address these areas for improvement.While we regret not meeting your expectations with our amenities, we hope you found your overall stay satisfactory. We would appreciate the opportunity to welcome you back and provide a more exceptional experience.Best regards,

8/10 - 좋아요

Mike

가족 여행
좋아요: 직원 및 서비스
Excellent staff. Easy parking. Perfect location. Dank room.
2024년 5월에 3박 숙박함
답변 제공: Patrick 님, 2024년 5월 16일
Dear Mike,Thank you for your positive comments about our staff, parking, and location. We apologize for the condition of your room and are addressing this issue to ensure a better experience in the future.Best regards,

2/10 - 너무 별로예요

SANJAY

출장 여행
별로예요: 숙박 시설 상태 및 시설
Rooms are too old condition, exhaust fan inside bathroom doesn’t work. The next door tv noise was transparent. Too old bed soggy and wasn’t able to sleep whole night. Didn’t have all necessary accessories in bathroom. I was supposed to stay three nights but I checked out next morning canceled and booked Sutton Place Hotel, the very best.
2024년 5월에 3박 숙박함
답변 제공: Patrick 님, 2024년 5월 11일
Dear Sanjay,We sincerely apologize for the inconvenience you experienced during your stay. Your comfort is our utmost priority, and we regret any shortcomings that may have affected your visit. Sincerely,