Arcade Hotel Hamburg

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Reviews

8.2 out of 10
Very good
Close to Hagenbeck Zoo, Arcade Hotel Hamburg provides amenities like a terrace and a snack bar/deli. Stay connected with free in-room WiFi.
The current price is ₩94,385
₩100,992 total
includes taxes & fees
Oct 25 - Oct 26

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room, Shared Bathroom (with private shower)

A bedroom with a bed, a desk, a chair, and a wardrobe.

Single Room, Shared Bathroom (with private shower)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Shared Bathroom (with private shower)

A bedroom with a bed, a desk, and a chair.

Single Room, Shared Bathroom (with private shower)

8.4 out of 10
Very good
(6 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

A modern hotel room with a bed, a small table, and a chair. There is a kitchenette in the adjacent room.

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, Private Bathroom

A hotel room with a large bed, a desk, a chair, and a small table with a lamp.

Triple Room, Private Bathroom

7.6 out of 10
Good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Shared Bathroom (with private shower)

A bedroom with a bed, a desk, and a chair.

Double Room, Shared Bathroom (with private shower)

8.2 out of 10
Very good
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, a window with curtains, and a television mounted on the wall.

Double Room, Private Bathroom

7.4 out of 10
Good
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Private Bathroom

A hotel room with a bed, a TV on a black stand, a small shelf with decorative items, and three wall-mounted pictures of vintage cars.

Single Room, Private Bathroom

7.6 out of 10
Good
(14 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom (with private shower)

A hotel bathroom with a shower, toilet, and sink.

Double Room, Shared Bathroom (with private shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, a window with curtains, and a TV mounted on the wall.

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with a large bed, bedside tables, a chair, a desk, and a bathroom visible through an open door.

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Eimsbuettel, a neighborhood in Hamburg, Arcade Hotel Hamburg is near the airport and near a metro station. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Miniatur Wunderland. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Kieler Straße 385, Hamburg, 22525

What's nearby

  • A park with a Tropen Aquarium building, a pagoda, and people walking.
    Hagenbeck Zoo
    13 min walk - 1.2 km
  • A stadium filled with fans waving flags and banners.
    Volksparkstadion
    7 min drive - 3.3 km
  • Tropen-Aquarium Hagenbeck
    15 min walk - 1.3 km
  • Altonaer Volkspark
    4 min drive - 2.3 km
  • Barclays Arena
    8 min drive - 3.6 km

Getting around

  • Stellingen Station
    13 min walk
  • Tiedemannstraße Bus stop
    15 min walk
  • Hamburg Airport (HAM)
    19 min drive

Restaurants

  • Restaurant Dubrovnik Stellingen
    3 min walk
  • Makalu Kitchen
    11 min walk
  • Restaurant am Spielplatz
    15 min walk
  • Restaurant Charmant
    13 min walk
  • Catonium
    15 min walk

About this property

Arcade Hotel Hamburg

  • Hotel near Hagenbeck Zoo
  • Arcade Hotel Hamburg provides amenities like a terrace and a snack bar/deli. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Smoke-free premises, luggage storage, and a front-desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Arcade Hotel Hamburg have comforts such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Blackout drapes/curtains and sound-insulated walls
    • Wardrobes/closets, satellite channels, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 3:00 PM) and Saturday - Sunday (8:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 8.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 8.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Arcade Hotel Hamburg pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arcade Hotel Hamburg?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Arcade Hotel Hamburg on Oct 25, 2026 start from ₩94,385, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Arcade Hotel Hamburg?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Arcade Hotel Hamburg?

Check-out is at 11:00 AM.

Where is Arcade Hotel Hamburg located?

Located in Eimsbuettel, this hotel is within 2 mi (3 km) of Hagenbeck Zoo, Volksparkstadion, and Barclays Arena. Altonaer Volkspark and Theatre Neue Flora are also within 3 mi (5 km). Stellingen Station is 13 minutes by foot and Hagenbecks Tierpark U-Bahn is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arcade Hotel Hamburg Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 128 out of 352 reviews
Rating 8 - Good. 154 out of 352 reviews
Rating 6 - Okay. 46 out of 352 reviews
Rating 4 - Poor. 14 out of 352 reviews
Rating 2 - Terrible. 10 out of 352 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were kind and friendly, the room was great, overall lovely experience and great price!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised with this hostel. Our triple room was big and comfortable with much more in it than we expected from the usual hostel we stay in! A really good room and had free parking. It is outside of the centre, but we had our car so drove in as was only there one night. We have a blue badge so found it relatively easy to park, but it was an evening and not the daytime so can't comment on that. Would definitely stay again if in Hamburg 😉 ps there is a McDonald's and burger king down the same street aswell.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all good stay, mattress was a bit tough for my liking but nothing crazy, rooms are cleaned daily and that was a pretty nice surprise
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised. The staff were very friendly and helpful! It's a hostel so not a ton of luxury but everything you need if you just need a place to sleep and shower :)
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Solid equipment in line with the price. Friendly, competent staff. Continental breakfast, rich and inexpensive. Easy to reach by bus and subway. Hagenbeck Zoo very close by.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hostel is easy to access from the airport. The bus station is close and a supermarket is nearby. But on the other hand, if you are not travelling by car, there are not many choices for food nearby.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The arrival at the hostel is very easy even past the front desk hours. It's simple to get in and the rooms are quiet enough to sleep with window open (no street noise). The only thing I would ajust is there's not alot of soap, only a little sample size for hands+hair+body that's all. And there's a little bit of mold on the shower silicone, which would be easily replaced if they would like. Otherwise, the rest is super clean, bed if fairly comfy. The door from the bathroom creates an even more noise barrier for the hallway. There's also a food dispenser with fresh alternatives in the lobby available 24/7. I would recommend for someone who wants good sleep at a good price, not so far from the city center.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Very compact but sufficiently comfortable and facilities in good shape. Would like to have darker window shutters and a water boiler at the room. Could not find the switch for the main light. Friendly staff.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; very friendly staff; for check-in and check-out no direct contact with front desk needed but works very well; simple accommodation; affordable; shared toilet is very clean; when other guests walk down the hall it can be a bit noisy, so bring ear-plugs if you are noise sensitive; I did not book breakfast (8,50€ until 9:30 AM) but it looked and smelled nice from a distance; public transport and supermarkets are in short walking distance; recommended for the budget traveler!
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot for a couple of days

The check in process was easy and the room was neat. The beds, though small, were comfortable. A shared bathroom means 2 toilets for women (and separate wc for men) at the end of the hall. The hotel is close to bus stops. To get to the center of Hamburg a bus and a train are required. A few restaurants are within walking distance.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

The staff were friendly. I didn’t like that there was no toilet in the room. Reception isn’t open for long during the day. Close to public transport and there’s a super market nearby.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Reliable

I feel very comfortable and had good sleep at night, very calm and noise free place and also cleanliness. Just one thing I want to mention about there is no attach bath in the room. It’s a separate on a different side. All in all I am satisfied with the stay.
Stayed 4 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Not very comfortable

Reception was closed when we arrived, but self check in worked fine. Beds were hard and not very comfortable. Woke up several times from people coming and leaving and noise from the cleaning staff early in the morning. Not the best night’s sleep.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Good cheap for singles and parking free could have breakfast with a price normal hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with all the bare minimum at great conditions and tip hygiene.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place if you are just looking for a bed for the night.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The people at the reception were kind and helpfull
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

This is NOT a HOTEL, it is a HOSTEL. It was only after talking to the manager that we got a “Self - Contained Room. I.e. The room had its own toilette. Coming back from shopping the car park was full. Had to park out front.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Looked just like photos. Easy check in and check out. Staff were nice but was walls are thin. Maybe earplugs or some sort of offering to block out hall noises would help next time.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
It is not a hotel, it is a hostel. Rom basic but clean. Check in with keybox outside. Ok and free parking.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice late check in
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Super
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Disliked: Amenities
Nearby the Barclays Arena, and not so far away from the Altona Old City. The dining options around the area are really limited but for the purpose (a short stay) it was ok.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an affordable and clean place to stay away from the city center, the Aracade Hostel is a great option. It is located off a main road, but I didn't notice any noise (other than from the family next door.) The bed was also very comfortable! I took a taxi to and from the airport and it was about 27 euro each way and took less than 20 minutes.
Stayed 3 nights in Mar 2023