Hotel Lilienhof

Property class: 2.5

Choose dates to view prices

Hotel Lilienhof provides amenities like a rooftop terrace and dry cleaning/laundry services. Guests can connect to in-room WiFi (surcharge).

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

View all photos for Single Room

A small, neatly made bed with white linens and a folded towel, a wooden dresser, and a radiator under a window with pink curtains.

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A neatly made bed with white linens, a bedside table with a lamp, and a window with floral curtains.

Double Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with a bed, a small bedside table, a nightstand, a sofa, and a wall-mounted lamp.

Twin Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Hamburg City Center, a neighborhood in Hamburg, Hotel Lilienhof is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Ernst-Merck-Straße 4, Hamburg, HH, 20099

What's nearby

  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    3 min walk - 0.3 km
  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    6 min walk - 0.5 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    7 min walk - 0.6 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    12 min walk - 1.1 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    14 min walk - 1.2 km

Getting around

  • Hamburg Central Station
    3 min walk
  • North Central U-Bahn
    5 min walk
  • Hamburg Airport (HAM)
    32 min drive

Restaurants

  • Schweinske
    3 min walk
  • Kentucky Fried Chicken
    3 min walk
  • Coffee & more
    4 min walk
  • Manju
    4 min walk
  • Carlos Sambrosa
    4 min walk

About this property

Hotel Lilienhof

  • Hotel near Miniatur Wunderland
  • Hotel Lilienhof provides amenities like a rooftop terrace and dry cleaning/laundry services. Stay connected with in-room WiFi (surcharge).
  • You'll also find perks like:
    • Full breakfast (surcharge), self parking (surcharge), and express check-in
    • Smoke-free premises, a front-desk safe, and tour/ticket assistance
    • A 24-hour front desk, luggage storage, and an elevator
    • Guest reviews speak well of the overall condition
  • Room features
  • All guestrooms at Hotel Lilienhof include amenities such as safes, WiFi, and free newspapers.
  • Extra conveniences in all rooms include:
    • Showers and hair dryers
    • Kitchens, coffee/tea makers, and heating

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Frequently asked questions

Is Hotel Lilienhof pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Hotel Lilienhof?

Check-in start time: 1 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Lilienhof?

Check-out is at 11 AM.

Where is Hotel Lilienhof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Schauspielhaus and Hamburg City Hall. Hamburger Kunsthalle and St. Mary's Cathedral are also within 10 minutes. North Central U-Bahn and Hamburg Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lilienhof Reviews

5.6

5.8

Cleanliness

8.2

Location

6.2

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 436 reviews
Rating 8 - Good. 82 out of 436 reviews
Rating 6 - Okay. 156 out of 436 reviews
Rating 4 - Poor. 107 out of 436 reviews
Rating 2 - Terrible. 69 out of 436 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place. Even though I could ’t get a refund I still left the room almost immediately. Probably one of the most disgusting places I’ve been to in my life. Stains and dust everywhere, crushed bugs on the wall that no one bothered to clean, one of the tiles on the wall was missing so you could see the inside of the wall, which looked like a rats nest. There were several shared bathrooms, all of which were filthy, with urin stains on the toilet seats, amongst other things. I not only recommend you to not book a room here, but I beg of you to not do it. You’re better off paying a bit extra for a better Hotel or just find one for the same price but a few km outside central Hamburg. Awful, awful place more fit for a horror film.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Oppholdet var ikke til forventning da dusjen/wc i vår etasje ikke var i orden. Sa ifra i resepsjonen at vi ikke hadde kaldtvann i vasken/dusjen på rommet men fikk beskjed om at vi måtte bruke det som lå en etasje opp.
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Shocking "Hotel"

Just imagine you are traveling, and you are expecting a normal room for sleeping, and this imagination would stop when you arrive at this so-called hotel. The lobby makes people feel bad. OK, this is not about the room, right? Then first I talk about the service provided by the receptionist. The receptionist was not friendly and very unprofessional. The "hotel" asked me for paying the city tax in the check-in process, it is the first time I heard a hotel would charge the city tax before their customer check-out. And what even worse is, he refused me to pay it by credit card! As a traveler from outside Europe, I would like to save some cash! Then let's talk about the room. My room was on 4/F. Guess what? No elevator is available. You have to walk by the stairs every time. Then, after I opened the room door, I was shocked by the condition. a place for showering but with only one side glass to prevent the water splash to the room. They do have a shower curtain, but it is very dirty and the water would still make your room very wet! It has no Wi-Fi connection. It is a great problem for me as my SIM card has only about 1GB data left for 8 remaining days on the trip. The description stated there will be 24 hours reception counter service. But I have left for the "hotel" for about 3 times in the mornings, literally no one showed. Therefore, I have to leave my message to check-out my room on the last day! If you would like to have a normal, happy trip, just skip this hotel
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Liked: Cleanliness

Für den Preis ok

Es war soweit alles sauber und zweckmäßig eingerichtet. Dusche war im Zimmer. Leider kein WLAN und kein TV
Stayed 1 night in Jun 2020
Verified review

2/10 Terrible

Disliked: Cleanliness
It was very old. The room in the photo was very different from the room to deliver.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Disliked: Room comfort
Nemt og billigt til den unge rejsende der bare skal bruge et sted at sove.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in could be done earlier. Great location. Kitchen not very good equipped.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service

Wochenende okay

Für ein Wochenende und wenn man keine große Ansprüche hat ist das Hotel gut.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total slidt hotel, vi boede i deres gamle spisestue Kan ikke anbefales til andre
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist ok das Hotel für Preise und Leistung. Gleich am Bahnhof ist sehr praktisch. der Lattenrost im Bett könnte besser sein, der ist nur zusammen geflickt. Ein neuer täte gut.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Hvis man blot har brug for et værelse med en seng, så fungerer hotellet helt fint :) - super centralt - 24 timers reception.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Übernachtung war in Ordnung .Ist nichts aufgefallen.
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lilienhof "NOT FIT FOR PURPOSE"

Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Stayed 4 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
It was not very good. Service was just okay. And rooms where dirty (especially the walls) and no running water.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities

Kein fließend Wasser auf dem Zimmer

Ich hatte kein fließendes Wasser im Zimmer, konnte daher weder die Dusche, noch das Waschbecken in meinem Zimmer benutzen. Da ich in der 4. Etage untergebracht war, musste ich das WC in der 3. Etage benutzen und auch die Gemeinschaftsdusche in der 3. Etage. Das war enttäuschend, da ich ja eine Dusche auf meinem Zimmer hatte.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Lilienhof is very centrally located with easy access to the center of Hamburg as well good rail connections to the airport. The staff are very friendly, helpful and accommodating. However, the property itself was not clean nor well maintained. The wardrobes/cupboards were extremely dirty. There was ongoing building work right outside my door every day during my stay and the toilet facilities on my floor were not working. Furthermore, the staff did not respond to my questions prior to arrival.
Stayed 5 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
It was cheap and close to the train station. It was a last minute thing, I would rather pay more and get more.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

perfect place if having low expectations

the place is very nicely situated and cheap which was exactly what we wanted. if one does not have high expectations this is a very nice place.Even though the double bed was more like an extended sofa and we had to wait twice until our room was finally ready. but the staff is extremely kind so this was not bad at all.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service

Perfect location, cheap price

Perfect location close to the city. Friendly staff. Low cost, so u get what you pay for.
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Staff very friendly and effective. The Fame is new and might still be improved. No elevator and stairs are killing. In 9 days the room was never cleaned and bed linen never changed. Having that in mind the price was too high
Stayed 8 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Röklukt, wc och dusch i korridoren (kanske pga billigt rum), hårstrån och fläck på lakanet. Bekväma sängar men ett otillfredsställande helhetsintryck. Trasig dusch och hiss.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Kurzer Weg zum Bahnhof. Sehr günstig. Für ein oder zwei Nächte vollkommen in Ordnung. Für länger mit WC und Dusche im Gang muss man mögen
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Schlicht, aber okay!

Freundlicher Empfang Hotel ist einfach, aber ideal gelegen, nahe Hbf. Ich war schon öfter da, wenn ich auf der Durchreise war. Nicht unbedingt ein Haus zum Ferienverbringen, aber gutes Preis-Leistungsverhältnis.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

4 overnatninger

Ganske fint hotel for pengene. Ikke stedet hvis man forventer mere end blot en soveplads. Ødelagt vask og badet fungere ikke helt optimalt. Toilet i gangen hvilket godt kunne være forstyrrende og træls. Personalet gør ikke andet end at tage imod og udlevere nøglen når man kommer i går. Der er ikke Wi-fi og ingen danske kanaler på fjernsynet. Hotellet er rigtig godt placeret midt i Hamborg hvor man både kan gå ned til vandet og ind til byen på 10 min. Selvom det ligger ud til en stor vej generede det ikke os.
Stayed 4 nights in Jul 2019
Verified review

6/10 Okay

Disliked: Cleanliness

excellent location. cheap stay.

The location is excellent. very close ti the centaral station. no problems on wifi. The toilet wasn't very clean. lift didn't work. I had to carry my bag.
Stayed 1 night in Jul 2019