Motel One Hamburg-Alster

Property class: 3

Choose dates to view prices

Motel One Hamburg-Alster provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
The current price is ₩128,253
₩137,229 total
includes taxes & fees
Nov 15 - Nov 16

Room options

View all photos for Room, 1 Queen Bed (THE ONE)

A modern hotel room with a textured wall, a bed with white linens, a nightstand, a wall-mounted shelf, and a ladder-style shelf unit.

Room, 1 Queen Bed (THE ONE)

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE ONE)

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and a textured wall.

Room, 1 King Bed (THE ONE)

8.8 out of 10
Excellent
(19 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (THE ONE with view)

A neatly made bed with white linens and pillows, a textured wall behind it, and a wall-mounted lamp on the right.

Room (THE ONE with view)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, Motel One Hamburg-Alster is near a metro station and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Steindamm 102, Hamburg, HH, 20099

What's nearby

  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    10 min walk - 0.9 km
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    15 min walk - 1.3 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    15 min walk - 1.3 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    6 min drive - 2.4 km
  • St. Mary's Cathedral
    9 min walk - 0.8 km

Getting around

  • Lohmuhlenstrasse U-Bahn
    1 min walk
  • Hamburg Central Station
    13 min walk
  • Hamburg Airport (HAM)
    31 min drive

Restaurants

  • Afiyet
    6 min walk
  • Yemen Restaurant
    5 min walk
  • Grand Cafe Back-Lava GmbH
    6 min walk
  • Fräulein Fritz
    5 min walk
  • Ankara Kebab - Tantuni
    5 min walk

About this property

Motel One Hamburg-Alster

  • Hotel near Miniatur Wunderland
  • Motel One Hamburg-Alster provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
    • Multilingual staff, smoke-free premises, and an elevator
    • A 24-hour front desk and luggage storage
  • Room features
  • All 460 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • Flat-screen TVs with cable channels
    • Daily housekeeping and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Motel One Hamburg-Alster pet-friendly?

Yes, Motel One Hamburg-Alster allows cats and dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Motel One Hamburg-Alster?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Motel One Hamburg-Alster on Nov 15, 2026 start from ₩128,253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Motel One Hamburg-Alster?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Motel One Hamburg-Alster?

Check-out is at noon.

Where is Motel One Hamburg-Alster located?

Located in Hamburg-Mitte, this hotel is within a 10-minute walk of St. Mary's Cathedral and Alster Lakes. Marienkrankenhaus and Schauspielhaus are also within 15 minutes. Lohmuhlenstrasse U-Bahn is only a 2-minute walk and Berliner Tor Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Motel One Hamburg-Alster Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 418 out of 836 reviews
Rating 8 - Good. 340 out of 836 reviews
Rating 6 - Okay. 52 out of 836 reviews
Rating 4 - Poor. 17 out of 836 reviews
Rating 2 - Terrible. 9 out of 836 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfasts.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Check in and out was pleasant and efficient. Staff from reception to bar, breakfast and cleaning were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with perfect service. Nice and quite area. There is a safe parking garage 200m from the hotel for 10€ a day for cars under 2m. Will come back for my next Hamburg trip.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel sits in one of Hamburg’s rougher areas is not something I’d overlook. The public transport connection is genuinely convenient, with a bus and metro stop right nearby that gets you into the city quickly, but our trip through the underground station during the day was uncomfortable enough to be worth mentioning. The rooms themselves didn’t hold up either. No fridge, no kettle, no drinks in the room and pointing guests to a 24/7 bar doesn’t replace basic amenities. The TV placement in the room also felt like an afterthought and for the price, I expected more. On the positive side, the bed was genuinely comfortable, and the staff made a real difference. Pascal in particular handled two separate requests during our stay quickly and without any fuss. That kind of service is worth mentioning. Would I stay again? Probably not at this price point but Pascal is the reason this review has any stars above two.​​​​​​​​​​​​​​​​
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamburg
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
quiet and convenient
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sociable,
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg hotel

It was Ok, room too hot.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine but not a favorable location

The hotel was fine and had parking. The neighborhood I would not visit again. I would go for Neustadt or rotherbaum next time
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not friendly staff

Very unfriendly staff! Did not at all feel welcomed:-/
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは非常に綺麗で快適に過ごせた。一方で周りの飲食店は地域が偏っているため好みにより地下鉄で移動する必要がある。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbares Hotel mit sehr hilfsbereiten Personal
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne kamer en bar beneden
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O bar funciona até tarde, tendo alguns aperitivos. O hotel fica próximo da estação de metrô, o que facilita a locomoção para os pontos turísticos.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren super und für nen Wochenendausflug auch ausreichend in der Größe. Das Frühstücksbuffet war war gut, aber was ich immer noch nicht verstehe ist, dass ich für Sprudelwasser zahlen sollte.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Zi. Der Wunsch für ein zusätzliches Duvet wurde umgehend erfüllt. Sehr leckeres Frühstück, feine Brötchen, alles Bio. Die Bar sehr zu empfehlen, schöne und gemütliche Location. Direkter U- Bahn Anschluss vor dem Hotel. Der Bahnhof ist in 10 Min. zu Fuss erreichbar. Wenn Hamburg, sicher wieder ins Motel One Alster. Für uns DAS Hotel.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kein Frühstück gebucht, sah aber am Samstag- und Sonntagmorgen recht voll aus. Wenige Tische mit STühlen in normaler Höhe. Überwiegend wurde an kleinen Tischen mit Sessel und Couch gegessen.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr schön und gut gelegen, direkt an der U Bahnhaltestelle Lohmühlenstraße.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel hat voll unseren Erwartungen entsprochen. Es war sehr sauber und wurde gerade frisch renoviert. Personal war super freundlich und hat uns toll weitergeholfen bei Fragen hinsichtlich Einkaufsmöglichkeiten, Öffentlicher Verkehrsmittel, etc. Gehen sehr gerne wieder in eine Motel One und können speziell das Hamburger Alster Motel One definitiv weiterempfehlen. Einziger Wunsch den wir hätten: ein kleiner Wasserkocher, damit man sich auch mal einen Tee oder Kaffee auf dem Zimmer machen kann. Man bekommt diesen allerdings auch jederzeit an der Bar (24h geöffnet).
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette Atmosphäre beim Frühstück (Wenn man Dan geht wenn nicht gerade alle gehen)
Stayed 1 night in Mar 2026