외관

NH 함부르크 미테 여행 후기

4 out of 5
NH 함부르크 미테
Schaeferkampsallee 49, Hamburg, HH

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 428개 이용 후기 중 200개" "
평점 8 - 좋아요. 428개 이용 후기 중 175개" "
평점 6 - 괜찮아요. 428개 이용 후기 중 35개" "
평점 4 - 별로예요. 428개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 428개 이용 후기 중 5개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

JINHYUK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not far from Airport. Only 30~35 Euro by Taxi. And also it is near to Hamburg Messe. Room was very clean and breakfast was really nice. However, this hotel doesn't provide a free bottle of water, so guests should prepare a bottle of water before going to room. I can give 9/10. The room was clean and very near the railway station. A
2019년 11월에 3박 숙박함
답변 제공: Kim Peltzer 님, 2019년 11월 17일
Dear guest, thank you very much for providing us with your feedback. We are taking this very seriously and will take all your points for improvement into consideration. Kind regards,

10/10 - 훌륭해요

Shin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Kim Peltzer 님, 2019년 9월 8일
Dear guest, thank you very much for this excellent review. We are looking forward to welcoming you again soon. Kind regards, Kim Peltzer Management Assistant

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 호텔
깨끗하고 친절한 호텔입니다. 스탠다드 싱글룸을 3주전에 미리 예약했는데, 부활절 휴가기간 이었는데도 가격이 저렴했어요. 지하철이 5분 이내 거리에 있고, 관광위치도 좋아요. 안전한 지역에 위치한 호텔입니다.
2019년 4월에 3박 숙박함
답변 제공: Kim Johanna Peltzer 님, 2019년 5월 29일
Dear guest, thank you very much for taking the time to post this excellent review. We are happy to see that you enjoyed your stay and are looking forward to welcoming you here again soon. Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더블룸 무난
위치좋음. 방은 작은편
2018년 10월에 2박 숙박함
답변 제공: Kim Peltzer 님, 2018년 10월 20일
Dear guest, thank you very much for taking the time to post this review. We are looking forward to welcoming you again soon. Kind regards,

8/10 - 좋아요

Claudia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel war insgesamt sehr sauber, das Bett war gut und die Zimmer akzeptabel ruhig. Die Lobby/Bar ist sehr schön eingerichtet. Leider fehlten bei den Armaturen die Abdeckungen, die Badezimmertür schloss nur schwer und die Gardine war oben völlig ausgefranst. Was allerdings alles zu verschmerzen ist.
2024년 3월에 1박 숙박함
답변 제공: NH Hamburg Mitte 님, 2024년 4월 1일
Lieber Alexander,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung unserer Unterkunft abzugeben. Nur so können wir uns tagtäglich hinterfragen und uns auf die Bedürfnisse unserer Gäste einlassen. Umso mehr freut es uns, dass Sie sich in unserem Hause wohlgefühlt haben. Es tut mir leid, dass leider nicht alles zu Ihrer 100% Zufriedenheit war. Ihrer Bemängelungen gehen wir gerne nach und versuchen diese nachhaltig zu verbessern.Wir hoffen, dass Sie uns erneut besuchen, um unsere Fortschritte in diesem Bereich zu erleben.Ich danke Ihnen für Ihre Zeit, die Sie sich genommen haben, uns Ihre Eindrücke zu schildern. Gerne stehe ich Ihnen für Rückfragen zur VerfügungMit freundlichen GrüßenMichelle BeckerNH Hamburg Mitte

6/10 - 괜찮아요

Henry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff seem to nickel and dime you all the time!!
2024년 3월에 2박 숙박함
답변 제공: NH Hamburg Mitte 님, 2024년 3월 17일
Dear Henry,thank you very much for taking the time to post this review.Your opinion matters to us and helps us improve our service every day.We are sorry to hear that we were not able to make your trip as enjoyable as we would have liked to.We apologize for this. The issues you mentioned were forwarded to the responsible department.Kind regardsMichelle BeckerNH Hamburg Mitte

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lula from the front desk night shift was very kind and informative. She helped us with the air conditioning system and showed us how to open the windows in different ways. The buffet was very good. We only enjoyed it one day because of the $20 price per person. It would be good to secure the loose tiles at the bottom of the left stairs when exiting the front door.
2024년 3월에 6박 숙박함
답변 제공: NH Hamburg Mitte 님, 2024년 3월 17일
Dear Lisa,I would like to thank you for your reservation at NH Hamburg Mitte.We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We will mention this to our Colleague.We look forward to welcome you back soon. Kind regardsMichelle BeckerNH Hamburg Mitte

8/10 - 좋아요

Sylvia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gut
2024년 3월에 1박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2024년 3월 15일
Liebe Sylvia, vielen lieben Dank für Ihre Rückmeldungen zu Ihrem Aufenthalt im NH Hamburg Mitte.Es freut uns sehr zu lesen, dass Sie eine schöne Zeit bei uns hatten. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,

6/10 - 괜찮아요

Sammar Moreno

출장 여행
좋아요: 직원 및 서비스
Staff was friendly, but the rooms were too little and to simple.
2024년 2월에 3박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2024년 2월 26일
Dear Mr Moreno, thank you very much for your feedback. It is really nice to read that you enjoyed your stay with us and esp. notice the friendliness. Regarding the rooms, we have different sizes. So please let us know the next time what we can do for you.All the best

10/10 - 훌륭해요

Angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Elaine Kenny 님, 2024년 1월 22일
Liebe Angela,Vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Nh Hamburg Mitte. Es ist wundervoll zu hören, dass es uns gelungen ist, aus Ihrem Urlaub von Ihrer Ankunft bis zu Ihrer Abreise ein besonderes Erlebnis gemacht zu haben.Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und danken Ihnen, beim Besuch in Hamburg unser Hotel gewählt zu haben. Wir hoffen, Sie in Kürze wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

8/10 - 좋아요

Niksala

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Die Lage der Unterkunft war sehr gut mit U-Bahnanbindung in Nähe. Saubere Zimmer und ruhig. Freundliches Personal.
2023년 12월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2024년 1월 9일
Lieber Niksala,Wir bedanken uns von ganzem Herzen für Ihre Kommentare. Die Meinung unserer Gäste ist uns sehr wichtig, den nur so können wir unseren Einsatz, um besser zu werden, täglich steigern.Wir freuen uns zu lesen, dass Ihnen das Zimmer, in dem wir Sie untergebracht haben, gefallen hat und es Ihnen jederzeit sauber und komfortable erschien.Wir hoffen Sie bald erneut bei uns begrüßen zu dürfen, damit Sie einen weiteren sehr guten Aufenthalt bei uns haben.Mit freundlichen Grüßen

6/10 - 괜찮아요

Alina

가족 여행
Ich kenne NH Kette und habe beruflich häufig gebucht. Dieses Hotel in Hamburg fand ich leider veraltet und war ein wenig enttäuscht. An der Rezeption arbeiten Mitarbeiter, die nur English können. Check in hat ca. 20 Minuten in Anspruch genommen. Wir waren aber einzige Gäste. Frühstück war gut und Check out schnell. Die Lage ist auch gut, dass nah eine U-Bahn Station gibt und man sehr schnell das Zentrum erreichen kann.
2024년 1월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2024년 1월 9일
Liebe Alina,Vielen Dank für Ihre Einblicke nach Ihrem kürzlichen Aufenthalt. Wir suchen stets nach einem Weg, uns zu verbessern und Ihre Kommentare sind für unseren zukünftigen Erfolg entscheidend.Der professionelle Service unseres Teams ist eine unserer Stärken und wir sind enttäuscht zu hören, dass dieser an der Rezeption für Sie hinter Ihren Erwartungen zurückgeblieben ist. Nichtsdestotrotz versichern wir Ihnen, dass Ihre Kommentare mit dem gesamten Team zur weiteren Information und anschließenden Überprüfung geteilt wird.Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely recommend
Great location between two train stops. Lots of restaurants nearby. Very walkable. There is road noise, but that didn't bother us. Staff were very friendly. We had breakfast there two of our days. Plenty of options (even for vegans!)
2023년 12월에 8박 숙박함
답변 제공: Elaine Kenny 님, 2024년 1월 9일
Dear Susan,Firstly we would like to thank you for the lovely review you shared following your recent visit to our NH Hamburg Mitte and are delighted to read that we were able to match your holiday expectations. I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

francisco 님, midland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bueno
2023년 12월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2024년 1월 5일
Dear francisco, thank you very much in giving us feedback regarding your stay in NH Hamburg Mitte.It is really nice to read that you enjoyed your time with us. We are looking forward to welcome you again in our lovely place. All the best

4/10 - 별로예요

Dov

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
doesnt diserve a second visit
1. very unproffesional (new) staff at the reception which insisted to know if I live in De Bilt or in The Netherlands. I tried to explain that De Bilt is a city in NLbut she kept insisting to know if I live in the Netherlands or in De Bilt. a bit ackward. 2. checked in, went to my room and the room was not made from prior guests. 3. After going back to reception I got a new room assigned where the water did not flow down in the shower. After adressing this as well this was fixed.
2023년 11월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 11월 24일
Dear Dov,Although we sincerely regret your disappointment with your stay in our hotel we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Cleanliness is one of our key priorities and we sincerely apologise for not only falling short of your expectations but ours as well. As a teachable moment, we have shared your feedback with our head of housekeeping to make sure the situation you describe does not reoccur in the future We hope all is not lost and that you will contact us the next time you are in town so we may offer our improved services. Best regards

6/10 - 괜찮아요

Christoph

별로예요: 편의 시설/서비스
Good location.
2023년 11월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 11월 24일
Dear Christoph,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe are happy to read you found our hotel to be at a convenient location during your visit to Hamburg.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Hamburg. Best regards

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 11월 11일
Liebe Stephanie,Vielen Dank für die Bewertung Ihres Aufenthaltes in unserem NH Hamburg Mitte. Es ist wundervoll zu hören, dass es uns gelungen ist, aus Ihrem Urlaub von Ihrer Ankunft bis zu Ihrer Abreise ein besonderes Erlebnis gemacht zu haben.Wir hoffen Sie bald erneut bei uns begrüßen zu dürfen, damit Sie einen weiteren sehr guten Aufenthalt bei uns haben.Mit freundlichen Grüßen

10/10 - 훌륭해요

Lorna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and comfortable room. The reception staff were friendly and helpful. Easy to check in and out using the hotel app.
2023년 10월에 6박 숙박함
답변 제공: Elaine Kenny 님, 2023년 10월 25일
Dear Lorna,Firstly we would like to thank you for the lovely review you shared following your recent visit to our NH Hamburg Mitte and are delighted to read that we were able to match your holiday expectations. I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Best regards

6/10 - 괜찮아요

Dorte

좋아요: 청결 상태
Very average
2023년 9월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 10월 20일
Dear Dorte,thank you very much for your feedback regarding your stay at NH Hamburg Mitte.In Nh we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.We hope you will choose our hotel again for your next stay in Hamburg and will do our best to exceed your expectations.Best regards

6/10 - 괜찮아요

Heike 님, Rommerskirchen

2023년 9월에 5박 숙박함
답변 제공: Elaine Kenny 님, 2023년 10월 20일
Dear Heike,thank you very much for your feedback regarding your stay at NH Hamburg Mitte.In Nh we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.We hope you will choose our hotel again for your next stay in Hamburg and will do our best to exceed your expectations.Best regards

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Thank you for reviewing your recent stay in our Nh Hamburg Mitte. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near to the metro station. Great staff and nice rooms.
2023년 9월에 3박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Dear Maria,Thank you for reviewing your recent stay in our Nh Hamburg Mitte. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

8/10 - 좋아요

Sabrina

좋아요: 직원 및 서비스
Die Unterkunft sollte während einem längeren Aufenthalt öfter darauf achten Duschgel und Handwaschmittel nach zu füllen. Außerdem könnten Sie das Bett sauberer machen. Ansonsten ein sehr schönes Hotel mit der besten Anbindung Hamburgs.
2023년 8월에 7박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Liebe Sabrina,Vielen Dank für Ihre Einblicke nach Ihrem kürzlichen Aufenthalt. Wir suchen stets nach einem Weg, uns zu verbessern und Ihre Kommentare sind für unseren zukünftigen Erfolg entscheidend. Wir freuen uns zu lesen, dass Sie den Standort unseres Hotels bei Ihrem Aufenthalt als ideal empfunden haben.Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top Zimmer, super Frühstück, sehr nettes Personal und perfekt angebunden. Wir werden beim nächsten Hamburg Trip erneut hier buchen!
2023년 8월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Lieber Daniel,Vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Nh Hamburg Mitte. Es ist wundervoll zu hören, dass es uns gelungen ist, aus Ihrem Urlaub von Ihrer Ankunft bis zu Ihrer Abreise ein besonderes Erlebnis gemacht zu haben.Wir hoffen Sie bald erneut bei uns begrüßen zu dürfen, damit Sie einen weiteren sehr guten Aufenthalt bei uns haben.Mit freundlichen Grüßen

8/10 - 좋아요

Chelsea

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location. Service was great. Room and amenities were great. The only discomfort was no air conditioning in our room.
2023년 8월에 8박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Dear Chelsea,thank you very much for your review of your stay at NH Hamburg Mitte.We are pleased to see that you enjoyed your stay and our facilities.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Für eine Nacht OK
Gute zentrale Lage, Zimmer sehr klein, insbesondere das Bad ist unpraktisch geschnitten. Das Waschbecken im Zimmer nervt nachts den Partner. Türen und Lichtschalter sind sehr laut und auch aus dem Nachbarzimmer zu hören. Der Service an der Rezeption war sehr freundlich.
2023년 8월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Lieber Gast,Wir danken Ihnen für die Zeit, die Sie sich genommen haben, um Ihre kürzliche Erfahrung in unserem Hotel zu teilen. Bei NH sind wir stets bestrebt, die Erwartungen unserer Gäste zu übertreffen und Ihre Kommentare helfen unserem Team, dieses Ziel zu erreichen. Obwohl unsere Zimmer sich im funktionellen Design präsentieren, damit der Gast es bequem hat und über das Wichtigste verfügt, sind wir uns bewusst, dass für einige Gäste der Raum eine wichtigere Rolle spielt. Wir bedauern es, Ihre Bedürfnisse in diesem Sinn nicht befriedigt zu haben und empfehlen Ihnen bei einer Buchung in Zukunft die verschiedenen Zimmergrößen zu erfragen, um sicher zu gehen jenes zu wählen, das Ihren Ansprüchen entgegen kommt.Wir haben mit Begeisterung Ihre lobenden Kommentare über unser Team gelesen, zumal wir stets bemüht sind, unseren Gästen einen liebenswürdigen und persönlichen Service zukommen zu lassen und viel Wert darauf legen, dass unser Personal jederzeit kompetent und freundlich die Gäste betreut. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen

8/10 - 좋아요

Thekla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Elaine Kenny 님, 2023년 9월 15일
Dear Thekla,thank you very much for taking the time to review your stay at the NH Hamburg Mitte.We are pleased to see that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

8/10 - 좋아요

Ann-Sophie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Frühstück!
2023년 8월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 8월 18일
Liebe Ann-Sophie,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre jüngsten Erfahrungen zu unserem NH Hamburg Mitte mitzuteilen.Es freut uns sehr zu lesen, dass Sie mit unserem Frühstücksbuffet sehr zufrieden waren.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Fenja LübkeCluster General Manager

10/10 - 훌륭해요

Nils

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gut zentral gelegen, Zimmer sauber und modern. Sehr freundliches Personal. Klimaanlage funktioniert super. Hatten Familien Zimmer, sehr groß!Trotz zur Straße durch dick verglaste Fenster ruhig. Gleich zwei Bahnhaltestellen in direkter Hotelnähe,perfekt für die Hamburg Städte Tour, alles in null Komma nix und wenigen Stationen zu erreichen. Kleine eigene Parkgarage vorhanden,allerdings etwas geringe Parkplatzauswahl wenn Hotel voll ist. Haustiere willkommen. Frühstücksbüffet in gewohnter sehr guter NH Qualität, für jeden was dabei. Empfehlenswertes Hotel für eine Hamburg Tour.
2023년 8월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 8월 18일
Lieber Nils,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen zu unserem NH Hamburg Mitte mitzuteilen.Wir freuen uns über Ihr Feedback und sind begeistert zu erfahren, dass Sie Ihren Aufenthalt genossen und wir Ihre Erwartungen erfüllt haben. Insbesondere freut es uns, dass Sie besonders die Freundlichkeit des Teams erwähnen, aber auch unser Ambiente.Ihr Feedback wurde an das Team weitergeleitet, um es weiterhin zu inspirieren und zu motivieren, einen außergewöhnlichen Gästeservice zu bieten.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Fenja LübkeCluster General Manager

10/10 - 훌륭해요

Karl

2023년 8월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 8월 18일
Moin Moin Karlvielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre jüngsten Erfahrungen zu unserem NH Hamburg Mitte zu bewerten.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Fenja LübkeCluster General Manager

10/10 - 훌륭해요

Jingwu

2023년 8월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 8월 18일
Dear Jingwu, thank you very much in writing us a feedback regarding your stay at NH Hamburg Mitte.It is amazing to read that you enjoyed your time with us.We are looking forward to welcome you again in our property.All the best from Hamburg,

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel war vom Hauptbahnhof aus gut mit der U-Bahn zu erreichen. Es ist in einem Wohngebiet gelegen, direkt um die Ecke gab es zahlreiche Cafés und Einkaufsmöglichkeiten sowie einen Park zum verweilen. Sehr positiv ist aufgefallen dass im Zimmer Pakettboden, und kein Teppich verlegt war. Also auch für Allergiker geeignet. Das Bad ist recht neu und die Dusche war sehr groß. Es war alles sehr sauber und das Zimmer zum Hof hin sehr ruhig gelegen. Das Personal am Empfang war sehr nett. Wir würden jeder Zeit wieder dort buchen.
2023년 8월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 8월 18일
Moin liebe Laura,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre jüngsten Erfahrungen zu unserem NH Hamburg Mitte mitzuteilen.Wir freuen uns über Ihr Feedback und sind begeistert zu erfahren, dass Sie Ihren Aufenthalt genossen und wir Ihre Erwartungen erfüllt haben. Ihr Feedback wurde an das Team weitergeleitet, um es weiterhin zu inspirieren und zu motivieren, einen außergewöhnlichen Gästeservice zu bieten.Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Fenja LübkeCluster General Manager

10/10 - 훌륭해요

Cecilie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and spacious room
2023년 8월에 4박 숙박함
답변 제공: Elaine Kenny 님, 2023년 8월 11일
Dear Cecile, I would like to thank you for your reservation at NH Hamburg Mitte. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Elaine KennyFront Office ManagerNH Hamburg Mitte

4/10 - 별로예요

Thomas Frank

Wand vor dem Fenster. Kein Ausblick. Keine funktionierende Bar.
2023년 8월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 8월 11일
Lieber Herr Frank, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Leider konnten wir Ihren Erwartungen nicht entsprechen. Dies tut uns sehr leid. Gerne nehmen wir Ihre Verbesserungsvorschläge entgegen, um bei einem nächsten Aufenthalt auch Sie zufrieden zu stimmen. Freundliche GrüßeElaine KennyFront Office NH Hamburg Mitte

6/10 - 괜찮아요

Kjell

가족 여행
2023년 7월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Kjell,The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this reviewWe see that you were not 100% satisfied with the service you received and would like to apologize for this.We hope all is not lost and that you will contact us the next time you are in town so we may offer our improved services. Best regards

10/10 - 훌륭해요

Anwar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt hotel
Pænt og rent sted, god service.
2023년 7월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to our NH Hamburg Mitte and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

Poul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Guest,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

8/10 - 좋아요

Pia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Pia,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

Anette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Anette,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Guest,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

Rebecca

2023년 7월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Rebecca,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

8/10 - 좋아요

DIONISIS

단체 여행
2023년 6월에 2박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Dionisis,thank you for your lovely review after visiting NH Hamburg Mitte. We are happy to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

8/10 - 좋아요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Frederick,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

Irvin S

2023년 6월에 3박 숙박함
답변 제공: Elaine Kenny 님, 2023년 7월 31일
Dear Irvin,thank you for your lovely review after visiting NH Hamburg Mitte. We are pleased to hear that you enjoyed your stay with us.We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

10/10 - 훌륭해요

Leon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 6월 16일
Dear Leon, thank you very much for giving us feedback regarding your stay at NH Hamburg Mitte.It is really nice to read that you enjoyed your time with us .We are looking forward to welcome you again.Kind regards, Fenja LübkeCluster General Manager

10/10 - 훌륭해요

Elisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and the location was convenient
2023년 6월에 3박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 6월 15일
Dear Elisa, thank you very much for giving us feedback regarding your stay at NH Namburg Mitte.It is really nice to read that you enjoyed your time with us and esp. mention the friendliness of our team members and the location.We are looking forward to welcome you again.Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gute Lage und leckeres Frühstück
Gute Lage, an zwei U-Bahn-Stationen. Parkplätze am Hotel oder gegenüber beim Krankenhaus. Sehr leckeres Frühstück. Rundum ein gutes Hotel das wir wieder buchen würden.
2023년 5월에 3박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 6월 15일
Vielen lieben Dank für Ihre Rückmeldung zu Ihrem Aufenthalt bei uns im NH Hamburg Mitte.Es freut uns sehr zu lesen, dass es Ihnen bei uns gefallen hat und wir Sie besonders mit unserem leckeren Frühstück aber auch der Lage überzeugen konnten.Wir würden uns sehr freuen, Sie bald wieder bei uns zu sehen.Herzliche Grüße,

10/10 - 훌륭해요

Rosemarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 6박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 6월 15일
Dear Rosemarie, thank you so much for giving us feedback regarding your stay at NH Hamburg Mitte.It is really nice to read that you enjoyed your time with us.We are looking forward to welcome you again.Kind regards

10/10 - 훌륭해요

Christine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: Fenja Lübke/ Cluster General Manager 님, 2023년 6월 15일
Dear Christine, thank you so much for giving us feedback regarding your stay at NH Hamburg Mitte.It is really nice to read that you enjoyed your time with us.We are looking forward to welcome you again.Kind regards