6/10 - 괜찮아요
LaCresha
가족 여행
2025년 8월 14일
별로예요: 청결 상태, 직원 및 서비스
The facility and surrounding area appeared clean and well-maintained, which we appreciated. However, we encountered several issues during our stay that impacted our experience. First, we found what appeared to be a pubic hair in the shower upon arrival, which raised concerns about the thoroughness of the cleaning process. Additionally, the lock on our balcony door was broken, which felt unsafe throughout our stay. We informed the front desk but to no avail. Most disappointing, however, was the sleeper experience. The king-size bed was extremely uncomfortable—nigh my husband and I felt the mattress was thin, lacked padding, and comparable to sleeping on cardboard. This significantly affected our ability to rest and enjoy our time. We hope these concerns are addressed to improve further guest experiences.
Thank you,
L.Dotson
LaCresha
2025년 7월에 2박 숙박함