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The Silk Lakehouse, Shangri-La Hangzhou

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Luxury
4.5 star property
9.6

Exceptional

Lakeside luxury in Hangzhou

Tranquil gardens surround this Art Deco hotel with West Lake views. Inside, Alan Yu's restaurant serves meals with garden vistas. Complimentary bicycles let you explore nearby attractions, while the rooftop terrace offers a peaceful retreat after your adventures.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩706,821
₩824,154 total
includes taxes & fees
Jun 17 - Jun 18

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 583.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 312 for adults and CNY 156 for children
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The Silk Lakehouse, Shangri-La Hangzhou on Jun 17, 2026 start from ₩706,821, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Silk Lakehouse, Shangri-La Hangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Silk Lakehouse, Shangri-La Hangzhou?

Check-out is at noon.

Where is The Silk Lakehouse, Shangri-La Hangzhou located?

Located in Xihu, this luxury hotel is within 2 mi (3 km) of West Lake, Zhejiang University Yuquan Campus, and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 3 mi (5 km).

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ming-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

mingling

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified

6/10 Okay

PEI-CHUN

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Li-Shao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025