"The staff was the friendliest staff that we have encountered during our three week stay in Vietnam. They were so kind and thoughtful and willing to help in any way they could. The bed was soft and comfortable and the room nice and cold like we like it. They even gave me a gift bag with Vietnamese coffee as a departing gift. Highly recommend."
"Great room and service was excellent. Breakfast is also delicious. The hotel itself is very clean. The staff was very helpful and kind.Mimi explained very well and helped up with information and front desk service."
"Service was fantastic. All the staff were so nice and helpful with everything, from recommending local restaurants to welcome drinks The room had good air conditioning and was well maintained. All around they gave us a good experience!️️️️"
"Really good location. Fantastic nights sleep as you really need the aircon. Amazing breakfast, really good choice. What makes the review excellent though is the staff, the simply could not have been nicer and more attentive. When back in Hanoi would definitely go back there"
"All I can say is wow. I fell in love with this hotel, not just the hotel itself, but also how nice and wonderful the staff was. They helped us with our luggage and welcomed us with tea and beautiful smiles. I hate writing reviews most of the time. I'm too lazy, coming from me. This place is a 100/10. I will book again"