“Check in was chaotic and our evening meal booking was lost! This meant a late evening dining time.
When I got to my room it was obvious the bathroom had not been cleaned (see photo of Bath plug) This was disgusting and reported to reception but it took another day before resolution. No offer was made to change room or compensation.
I have since left messages with manager to try to discuss this issue but had no response which is extremely disappointing and very unprofessional.
I would not come...
“The public areas were a bit dark and gloomy. The bedroom was hot and stuffy even with the windows open. Some furniture was quite old fashioned but the bed was comfortable enough. The food was OK but lacked better wine choices. The breakfast was a bit too greasy. Staff were friendly and helpful.”
“What a perfect place to stay. We stayed in one of the two bedroom cottages which was perfect. I could not say a negative thing about the cottage. We only stayed for 2 nights while visiting near bye family. But we will be back for a proper break”
“Outstanding service, food, amenities and grounds. We enjoyed our 5 days at Schloss Roxburghe immensely which made it truly difficult to tear ourselves away. The Golf course is spectacular and the views of the rolling hills, ancient bridge and cattle in the distance are so delightful. Nod to the lovely staff at both the clubhouse and estate. The dinner at Charlie's was superb and Sunlaws was exceptional. The service we received throughout our stay was so welcoming and first class. We could have...
“This was a great location for me to visit Galashiels. Its a lovely old manse building with nice clean big rooms and comfy beds. The owners of the guest house were on site, very friendly and welcoming. I had a sound night's sleep and woke to a lovely cooked breakfast with all the trimmings. I couldn't fault my stay.
There is plenty parking but lots of free street parking nearby anyway so no issues there. I wouldn't hesitate to book again.”
“Convenient location bang in the middle of Selkirk. Hotel has a nice bar and restaurant with attentive and friendly staff. Breakfast very good but, at £35 a head, very expensive.”
“This accommodation is very well located in the Kelso town square and within easy walking distance to pubs, cafes and restaurants.The bakery to the left of the front door is outstanding for home cooked morning rolls and beautiful cakes.
Apartment 1 is spacious, clean and has everything you need despite the furnishings being a bit dated. Note this accommodation may not be suitable for those with mobility issues due to the stairs to all rooms. This is a great base for trips to Lindisfarne,Bamburgh...
“A comfortable and clean property with a decent sized double bed. Well supplied with washing machine & dishwasher. Could do with a few more cooking items and crockery. Good location.”