로비
예약 가능 여부 확인

클라리온 인 하퍼스 페리 - 찰스 타운 여행 후기

2.5 out of 5
클라리온 인 하퍼스 페리 - 찰스 타운
4328 William L Wilson Fwy, Harpers Ferry, WV

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 485개" "
평점 8 - 좋아요. 1005개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 130개" "
평점 4 - 별로예요. 1005개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 31개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Luke

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Caitlin checked us in, she was so professional and concerned about our comfort and efficiency of check-in was outstanding!! She is the standard which all other front desk employees should be judged by. Management should be proud.
2024년 5월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Ariadna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for one night. The hotel needs some renovations but it’s clean.
2024년 5월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean.
2024년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. We look forward to seeing you again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

robert 님, Bel Air

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Will visit again.
2024년 5월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. We look forward to seeing you again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the rooms were well insulated and you could not hear outside noise
2024년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Karen L.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for our purpose. Had dinner in dining room, very nice.
2024년 5월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 - 너무 별로예요

Danielle

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Leroy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place overall
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Jonathon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy Linares, General Manager, Clarion Inn Harpers Ferry

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy Linares, General Manager, Clarion Inn Harpers Ferry

8/10 - 좋아요

alan 님, gonzales

2024년 4월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 5월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean very quiet nice rooms
2024년 4월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very close to our desired location
2024년 4월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Harper’s Ferry. Walk to the Murphy Farm battle field. Kids enjoyed the pool
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

James 님, Charlottesville

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
staff was great. restaurant was superb. best milkshakes.
2024년 4월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 - 너무 별로예요

Deborah

2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Elisabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Great location. Convenient to Harpers Ferry parks. Pub on site. Free parking. Basic accomodations. Older but clean. No overhead lighting - a lot of lamps -room was dark. Friendly front desk staff. Lacking: bar soap in rooms. No bottled water, Breakfast buffet sub par - didnt have much of the basics that were labelled on the service bar (no sugar, half and half, boiled eggs, fruit). Breakfast staff were as frustrated as visitors.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments and comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was low key
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 - 너무 별로예요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first night's sleep was interrupted by someone trying to open our hotel door at 2:30pm. Someone had been given "our" room with their own key card. This was not a thief who tried to sneak in. The safety lock was violently slammed by a surprised person who thought he/she was opening her/his own door. The next night was much worse. There were about 30 teenagers on a retreat who stayed up all night "slamming" doors. The doors at this hotel make the loudest noise of any hotel in history. They are not "dampered" as some newer hotels are. Other than the total lack of sleep, the hotel was great.
2024년 3월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

Bruce 님, Wisconsin rapids

2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

Jessica

2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Great service
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

edwin

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 - 별로예요

David

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine, but very little Wi-Fi availability, so if you need the internet at all on your trip, stay somewhere else. They were out of several food or drink options at breakfast.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Neal

2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 4월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Marilee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 - 너무 별로예요

Nicholas

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down properly in need of refresh. Room smelt damp/mouldy. Not possible to open windows. Corridors dark, dirty and smelt of cigarette smoke. Poor breakfast, served on paper plates and with plastic cutlery. Not recommended.
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
It was just okay. Nothing to get excited about. The ceilings were pretty low and it was noisy.
2024년 3월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very pleasant stay. Staff was warm and helpful and room was clean and cozy. We liked that it was so close to the historic area of Harper's Ferry.
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

Darren

가족 여행
좋아요: 직원 및 서비스
Very convenient location to Harpers Ferry park. Liked the restaurant attached. Employees are friendly and helpful.The hotel is a little rundown, the carpet def could use replacement but everything was in working order. The biscuits at breakfast were very tasty.
2024년 3월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 - 별로예요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The heater didn’t work; the fan also sounded like a freight train. Water pressure in shower was horrible and bathtub didn’t drain so you stood in a foot of dirty water. The wifi is absolutely horrible.
2024년 3월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This motel is average staying experience. I stay here because they have the car charger for electric cars. It is usually very clean. I love the attached restraint/ bar. The food is good there.
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 - 별로예요

joseph 님, hollidaysburg

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Selected this hotel for the pool only to arrive and its closed. Then given our first room and it either wasnt cleaned or someone was currently checked in. Went to the desk was given a new room and that one was good. Nice breakfast set up.
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Gail 님, Lancaster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 3월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

Paula 님, East Canton

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I like that I called and was able to check in early on Tuesday at 1:00. The pool was being serviced and was told on Thursday it would be done by end of day and checked out on Saturday and still not inservice
2024년 2월에 4박 숙박함
답변 제공: Elsy Linares 님, 2024년 3월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but NO POOL
Very nice stay. Room was fine. Breakfast was good. ONLY ISSUE - POOL IS CLOSED FOR MAINTENANCE AND HAS BEEN FOR AT LEAST 6 MONTHS. My son was so disappointed. I wish that was made clear in the listing as we would have chosen a different hotel.
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.Unfortunately, our pool has been closed for about three weeks, as we await a part.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Price is right.
Hotel is in a convenient location and reasonably priced. Overall, it does look aged. The food in the adjoining restaurant, White Horse, has declined since our last visit. On the up side, the breakfast buffet has many options and the hotel staff is friendly and welcoming.
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Wille

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenience is king
Incredibly convenient location to everything. Staff was friendly and accommodating. Back and forth if we could bring a dog into the breakfast area but no big deal. We asked to switch rooms which they did — only complaint really is the entrance door to the building 2 — the closer is shot so it slams shut which was really loud for the room directly next to it. They moved us upstairs which was drastically better! Will definitely stay again very affordable!!! Dog friendly which is key!!!!
2024년 2월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 - 별로예요

Megan

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
We booked this hotel for a long weekend with the intent for the kids to swim. Upon arrival we learned the pool was down for big maintenance. So we were left with nothong to do. Our fridge froze all of our food solid. Front desk said maintenance would look, they did not. All our food was inedible. Beds are very uncomfortable. Hallway noise enters room. Cannot open curtains unless tou want the whole parking lot looking in on you. Breakfast was fine. No complaints. Restaraunt was okay. They were out of a lot of stuff, some food was reused from the free breakfast. Would not recommend staying at this hotel.
2024년 2월에 3박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful winter weekend.
Very quaint and clean. Beautiful setting. White horse Tavern was a bonus.
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Patricia

연인과의 여행
Breakfast
2024년 2월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

JOHN

가족 여행
Have stayed here several times and has gone downhill
2024년 2월에 4박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly staff. Great place to crash, not exactly a place to hang out at.
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night stay
Room was comfortable, but the towels smelled like smoke.
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 - 괜찮아요

dallas

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The indoor pool area had way too many dead bugs laying around. There were few ones moving around. Also, the wicker pool chairs have mold on them. The heat in my room wasn't working, but the staff did get my daughter and I another room...thank you. The lady working in the dining area for breakfast refilled the milk jug, but gave it back to me with milk running and dripping down the outside of the jug...not cool. All she had to do is what I did...wipe it clean before handed it back to me. Also, she should of been wearing gloves and changing them out after use. When I gave her the empty jug, she walk over right after washing dishes and didn't wash her hands. I saw her put out a tray of bread/bagels w/o gloves. So, I don't think she ever washes her hands...just cross contaminating. She should of been gloves and washing her hands, especially because she was the only person working this morning. So, she washing dishes, grabbing empty food trays and the milk jug, bringing out food and whatever else I couldn't see. Beds and pillows were comfy.
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Elsy Linares 님, 2024년 2월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry