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“Very friendly and helpful staff- let me check in early :)”

“Fantastic property and great price.”

“Nice location very clean friendly and helpful staff the only place I want to stay while I’m working in Newcastle ”

“The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open.”

“0/5 – Worst stay of my life. Plummer House Newcastle was an absolute disgrace from start to finish. The room was filthy on arrival — dirty sink and work surfaces, stained floors, damaged furniture, worn cabinets, filthy fridge, marked and stained chairs, and mugs that looked like they hadn’t been properly cleaned in months. This is not “student accommodation” or “serviced living” — it’s neglect. The female manager was rude and unprofessional, even trying to make me check out 12 hours earlier...

“Okay for what I paid for”

“Very friendly reception from the landlord Gareth who provided a most enlivening atmosphere in the Duke of Wellington ie a darts match for the men and Easter wreath making for the ladies. No food unfortunately but we found an excellent Italian restaurant in nearby Northallerton. The courtyard room was clean and comfortable, marred only by a very awkward shower - not easy to enter, due to lack of space.”

“Nice place to stay, 2 minuets from the train station and a short walk to the marina would stay there again the next time I’m in Hartlepool…”