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호텔 파세오 하바나 여행 후기

3 out of 5
호텔 파세오 하바나
Calle 17, Esquina A. Vedado, Plaza de la Revolucion, Havana

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 26개 이용 후기 중 7개" "
평점 8 - 좋아요. 26개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 3개" "
평점 4 - 별로예요. 26개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 3개" "

7.2/10

청결 상태

8.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Åse

좋아요: 직원 및 서비스
cuba havanna
2020년 3월에 3박 숙박함

8/10 - 좋아요

CONSUELO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena experiencia
Excelente estadía! Volvería a repetirla!
2020년 2월에 2박 숙박함
답변 제공: vivian 님, 2020년 2월 19일
gracias por su opinion , nos encantaria tenerla como cliente nuevamente en el hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
立地は良くないが、満足
立地は中心からは遠いのでタクシーで移動することになります。スタッフは英語が話せるので心配ないです。シャワーの温度調節がとても大変でした。朝食は良かったです。
2019년 12월에 2박 숙박함
답변 제공: vivian 님, 2020년 2월 19일
ご意見ありがとうございます

8/10 - 좋아요

mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 8박 숙박함
답변 제공: vivian 님, 2019년 12월 2일
gracias por su opinion espero que regrese nuevamente , gracias

8/10 - 좋아요

Valeria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: vivian 님, 2019년 11월 21일
estimada valeria ,gracias por su opinion nos encantaria tenerla entre nosotros en otra oportunidad

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist sehr schön und die Mitarbeiter sehr freundlich. Sehr nett alles
2019년 10월에 5박 숙박함
답변 제공: vivian jefa de recepcion 님, 2019년 10월 26일
uten nachmittag Vielen Dank für Ihre Meinung. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt hatten

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel had a good location. Hotel was welcoming, the lobby was clean and nicely furnished.The staff were super helpful in giving suggestions on how to see the city and get around. The food was reasonably priced and tasted good. The air conditioning worked, however, the toilet and shower had minor issues with water going down the drain.
2019년 7월에 1박 숙박함
답변 제공: vivian 님, 2019년 7월 22일
hank you for your opinion Eduardo, we would very much like you to return to our hotel. In fact we thank you for choosing us, the hotel really begins to prepare for an investment process which will greatly improve the hotel floor and raise the standard of the rooms , we invite you to come back so you can have an even better experience

10/10 - 훌륭해요

EDUARDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo muy bien. Una excelente ubicación.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay in La Habana
Staff were very welcoming, walkable area, no complaints
2019년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
親切なスタッフ
スタッフがとても親切。設備は限りある中で頑張っている感じ。たまにエレベーターが止まる。 WIFIはこのホテルでのみ使用できるタイプで1時間2CUC。通信状況は悪くないが、ロビーエリアのみ。 部屋の木製家具に虫がいるようで、木屑が毎日出てくる。これもキューバかな、と思えばあまり気にはならない。観光するにはあまり便利な場所ではないが、タクシーも呼んでくれるし、近くに食べる場所もある。
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 12박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
답변 제공: Commercial Department 님, 2018년 5월 18일
Thank you for your comments, we are working on the improvement of hotel rooms

2/10 - 너무 별로예요

emilie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mediocre
Personnel sympathique, par contre pour tout le reste c était médiocre, les draps étaient pleins de tâches, des insectes dans le lit!! Le petit déjeuner était vraiment pas bon!
답변 제공: Commercial Department 님, 2018년 5월 18일
Cher client, nous sommes désolés que vous ne vous sentiez pas bien dans notre hôtel, nous travaillons sur l'amélioration des services. La question des insectes que nous allons examiner, parce que d'habitude nous n'avons pas de plaintes à ce sujet

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Minha avaliação se refere ao Hotel Riviera Habana
Minha avaliação se refere ao Hotel Riviera banda para Onde Eu Fui mandado por falta de água no Sercotel Paseo
2018년 3월에 7박 숙박함
답변 제공: Commercial Department 님, 2018년 5월 18일
Prezado cliente, obrigado por seus comentários

8/10 - 좋아요

Saad

좋아요: 직원 및 서비스
답변 제공: Commercial Department 님, 2018년 5월 18일
Thanks for your comments

8/10 - 좋아요

Jen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We love the staying with this hotel
I love staying here with the friendly neighbours around.
2017년 10월에 3박 숙박함

6/10 - 괜찮아요

Terry 님, Vancouver, BC

좋아요: 직원 및 서비스
All is well except for no water!!!
Overall our stay was very nice. The restaurant and Bell staff are really helpful and friendly. The young Bell guy greeted us at the taxi and carried our luggage to the room and made sure everything work before he left. And when we were leaving, another Bell guy made sure we had a taxi to Airport at 5.30am in the morning. The only thing is they turn off the water, so no water to shower after a long walk in the hot weather. They will turn on for a few hour window but it will be off again before you know it. The rates also include breakfast which was decent, after all its Cuba, the hotel food is probably much better than what they eat. Again the restaurant staff are very friendly.
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Para 1 noite perfeito
Para passar 1 noite foi perfeito, ele fica no centro perto de tudo e nos ajudou a chegar no Porto de Cuba.
2017년 10월에 1박 숙박함

4/10 - 별로예요

Ariel 님, San Francisco

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Friendly staff but almost no running water
Pros: friendly staff, especially the "concierge" guys outside who help with getting you a ride and finding your destination. Air conditioning was super nice in the humidity, and there was wi-fi on the lovely terrace outside if you had a wi-fi card. Cons: we had to call the front desk anytime we wanted water in the room, even to flush the toilet or wash our hands. Sometimes it would be a few minutes, sometimes they said they were out of water and it would be a few hours. When paying for a hotel, being able to shower and use the toilet shouldn't be too much to ask for!
2017년 9월에 2박 숙박함

2/10 - 너무 별로예요

Sarah 님, Florida

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please consider other hotel options
The best way to explain my 4 night stay at Sercotel Paseo Habana, it was like being in the military and spending 4 nights in the field. Maid service is poor and they don't leave wash clothes in the room. They never exchange out dirty towels for clean ones. However, the most disgusted things about this hotel, the water gets turned off. You could be in the middle of a shower and the water cuts off. Don't think about flushing twice because the tank might not refill, and pray there's enough water left in the pipes to wash your hands.
2017년 8월에 4박 숙박함
답변 제공: Commercial Director 님, 2017년 9월 3일
Thank you for your comments, we are working on improvements in the hotel we are really presenting problems with water supply, which is a discomfort for our customers, we are very sorry for this situation and hope to improve in the coming days

6/10 - 괜찮아요

Jackie

별로예요: 숙박 시설 상태 및 시설
Not the best
Not the best Hotel, but I guess 3 stars in Cuba cannot be compared to other countries. Its possible to eat dinner but only if the chef feels like cooking that Day. For some reason they Close the water several times a Day and you have to dial rge reception to get them to open it again. Very annoying. If they need to Save water a simple Sign stating times of the Day where water supply is closed would remove a Lot of complaints from guests. I would not recommend this Hotel . Find a casa instead. Much Better
2017년 8월에 2박 숙박함
Thank you for your comments, we are working on improvements in the hotel we are really presenting problems with water supply, which is a discomfort for our customers, we are very sorry for this situation and hope to improve in the coming days

8/10 - 좋아요

Vivian 님, Miami, FL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Stayed here just one night but was very pleasant. Good food, great ac in room. Only complaint would be lack of cold water in shower, it started out cold, then nice, then boiling and could not get cold water again. But since we were only there one night did not say anything to them. Room was clean as well as the rest of the hotel.
2017년 7월에 1박 숙박함
답변 제공: Direccion Comercial 님, 2017년 8월 7일
Dear Customer Thank you very much for your comments about our hotel. At the moment we are working on improving the services and rooms of our hotels in Havana. We hope in a few months to complete a general repair and to provide a better service

2/10 - 너무 별로예요

Beverly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ended up not staying there, room dirty, nothing in walking distance.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff very friendly and helpful, air conditioning worked well and tasty breakfast

4/10 - 별로예요

Happa 님, BC Canada

별로예요: 직원 및 서비스, 객실의 편안함
Stay somewhere closer
This is not a hotel's problem but the water service was down. There was constant noise outside and, of course, the airconditioning was very loud but you can't help keeping it on. I hardly slept during my stay. it was 10 CUC to Old Havana by a cab, and it may be better to stay closer because you are out by 20.00 US right there already. At breakfast, we found some buns had mold and I left one I had picked up beside the tray of the buns. A chef came out and put it back to the tray. Were they special buns? The coffee was good and the lady server we had was kind. I was afraid to ask about the buns. A bellman tried to overcharge us for a taxi to the airport, which made me really mad.
2017년 5월에 2박 숙박함
답변 제공: Commercial Department Sercotel Cuba 님, 2017년 6월 19일
Dear Customer First of all, we apologize for the inconvenience that we can cause during the stay in our hotel. Our hotel chain just a few months ago began with the administration of these hotels in Havana, we expect the next months to start with the improvements that we are scheduled to carry out in the hotels. On the situation of the water supply, it really was like this, at the moment there is a break in Havana and there are affectations of water, in the majority of the zones Commercial Department Sercotel

6/10 - 괜찮아요

Ronny

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dear Customer First of all, we apologize for the inconvenience that we can cause during the stay in our hotel. Our hotel chain just a few months ago began with the administration of these hotels in Havana, we expect the next months to start with the improvements that we are scheduled to carry out in the hotels. Commercial Department Sercotel