어린이 놀이 공간 - 야외

마운트 뷰 모텔 여행 후기

3 out of 5
마운트 뷰 모텔
169 Waihi Rd, Hawera

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 38개 이용 후기 중 26개" "
평점 8 - 좋아요. 38개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 38개 이용 후기 중 2개" "
평점 4 - 별로예요. 38개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 38개 이용 후기 중 2개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Bernard

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, budget interior.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 18일
We do have new refurbished units at a little extra cost and we like to upgrade guests staying more than one night. All units are presented clean and comfortable.

10/10 - 훌륭해요

Ruby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All Good
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 18일
Thank you Ruby, we hope to see you again in the future.

10/10 - 훌륭해요

Michael Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and good service and value for money.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스
Amanda was incredibly welcoming and couldn’t do enough for me; even though I was a late check-in……
2023년 4월에 1박 숙박함

4/10 - 별로예요

matthew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was ok, a reasonable standard for the price. Was quoted $142 on Expedia for 2 adults and a 3 year old child, was charged $152 being told they were doing me a favour not charging more for our child as room was for two (even though our Expedia search included all of us). This has never happened before, we travel a fair amount. I didn't argue at the time as I knew all other accommodation in the area was full.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Cheaf

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and easy access to unit with parking directly outside unit

10/10 - 훌륭해요

Debra

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet enough to fall asleep, no road noise. Very wekcoming staff when I arrived. Loved the room. I would stay again & re ccomend to my friends..
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Rachel

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly.let us stay on as we had more business there.Also with how dog.Its so hard to find a motel that will take a dog.christain was a lovely host.Thank you.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The man we spoke to was so hard working and amazing! He was cleaning rooms, sorting our check in and looking after his kids all at the same time. He brought us an amazing breakfast in the morning, rooms were cleaned very well and warm. All the amenities worked perfectly and nice hot showers. Nice lil stop in between towns etc.
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean room. Had a kitchenette but no fry pan. Had a toaster but no spreads. Just a bit annoying for a 1 night stay.
2021년 1월에 1박 숙박함
답변 제공: Owner 님, 2021년 1월 11일
I do not know of any motel that provides spreads, all rooms with kitchens should have a frypan but guests have been known to remove them so your room number would have helped us narrow down where the pan was missing from, good thing is you still get real milk in a glass bottle here!!!

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice stay, great view on Mt Taranaki and very welcomong and friendly owners
2020년 12월에 2박 숙박함
답변 제공: Owner 님, 2021년 1월 2일
Thank you Nick it is always nice when guests take the time to let us and others know they have had a good experience...a good start to 2021. cheers CHRISTINA & THE TEAM

10/10 - 훌륭해요

Marcus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value, clean and comfy
Older property. Clean, tidy and absolutely comfortable. Use of the spa is a bonus too.
2020년 10월에 1박 숙박함
답변 제공: Manager 님, 2020년 10월 26일
thank you Marcus, glad you enjoyed the spa, its a bit more work for us but nice to hear it is worth it. Hope we see you again. Cheers Christina

10/10 - 훌륭해요

Mags 님, Pungarehu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and very accommodating facilities clean and comfortable
2020년 10월에 1박 숙박함
답변 제공: Owner 님, 2020년 10월 15일
Thank you Mags for taking the time to review your stay with us. If you come again we will put you in a room with a larger bathroom.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Christina 님, 2020년 8월 10일
Thank you for taking the time to review your stay, I am guessing you stayed in one of the three rooms which the bathroom has not been modernized; We hope given the other scores you will come again as we are very much a work in progress having done 8 kitchen and nearly every bathroom along with carpet etc.

6/10 - 괜찮아요

실제 이용하신 고객

반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff was ok i did not use the cleaning service much.i had to ask for aera around the door to be cleaned of dog ends and ants. the spar was not clean and could not use it.myself and dog came back with fleas. there were lots of contractors leaving early and sitting out at night not what i was looking for. it was hard to contact the owner to book and talk to...thay did send my left t.bag thanks for that..it was over priced and not for me my a dog fle rule should aploy .
2020년 2월에 4박 숙박함
답변 제공: Christina West The Boss 님, 2020년 3월 4일
Thankfully we do not get elderly ladies with dogs who demand more of myself and staff than they would get in an aged care facility. The spa was well used by yourself on several occasions so can not have been that dirty given you were the first to use it in its new location. I was away at my brothers funeral three of the days you were here (I do apologise for that) but was advised by my staff of your demands and not to mention your toilet bag with $500 in it was returned to you free of charge.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
bathrooms small no sink in kitchen to fill jug ,,,,
2020년 2월에 2박 숙박함
답변 제공: Christina 님, 2020년 3월 1일
Unfortunately not all studio rooms come with kitchens and as we were fully booked the weekend you stayed with us we could not give you a room with a kitchen, but the water in the bathroom sink is the same as elsewhere.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our host was very friendly and welcoming, the 2 bedroom unit was clean and tidy. There's a playground and bbq facilities on the premises, and ample parking.
2020년 1월에 3박 숙박함
답변 제공: Christina 님, 2020년 1월 27일
Thank you for taking the time to review your stay with us, we hope you will all come again. Cheers

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great staff, well kept, warm and comfortable accommodation.
2019년 11월에 1박 숙박함
답변 제공: Christina 님, 2019년 11월 6일
many thanks for taking the time to send us a review, hope to see you again in the future. Regards Christina and the Team

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
whanau friends gathering for school reunion
2019년 10월에 4박 숙박함
답변 제공: Christina 님, 2019년 11월 6일
Thank you for your review, we did turn on the weather for that very busy weekend and there were lots of smiles. Cheers Christina and the Team

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very nice. They had everything we needed. Location was very good
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mount Taranaki with a view
Very clean and friendly hotel from the moment of arrival to the easiness of checkout. Would highly recommend a visit..
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Lauri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

lee 님, Hamilton NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff well cleaned room
My room was spotless and everyone was so kind and helpful. My ride was a bit for the wedding I was attending and one of the owners offered to take me instead.
2018년 2월에 2박 숙박함
답변 제공: The team at Mount View 님, 2018년 3월 17일
Thank you Lee for your review. We take our hospitality duties seriously and want all guests to leave with a positive vibe and experience. Cheers The Wests

10/10 - 훌륭해요

Jack 님, Taihape

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice motel
Stayed for two nights and found the staff to be very helpful. The unit was excellent.
2017년 8월에 2박 숙박함
답변 제공: Owners 님, 2017년 10월 22일
Thank you for your comments and kind words following your stay with us. We value the feedback provided by all our guests and appreciate the time taken to place a review on Expedia. Regards, The Team @ The Mount View Motel Hawera

10/10 - 훌륭해요

PHILIPPE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel bien placé et propre
Séjour agréable, bons conseils des hôtes lors de notre check-in sur les activités environnantes. Rien à redire dans l'ensemble.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well maintained and well appointed.
This is an older property but beautifully maintained and perfectly clean. Wonderful friendly welcoming people and plunger coffee! A quiet location with lots of parking.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
we were upgraded to a bigger room so every thin was great. had no complaints at all.

10/10 - 훌륭해요

Tony 님, Mount Maunganui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An enjoyable stay
Thoroughly enjoyed our stay at this motel. Had a few minor hiccups but nothing that the owners weren't able to fix up. Will definitely return if we return to Hawera.

8/10 - 좋아요

Heather 님, Otaki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and clean
Apparently there is a view of Mount Taranaki but the weather obscured it the weekend we were there.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet . Reception open until 9:30 pm so made a late checkin very easy.

2/10 - 너무 별로예요

Harps 님, AU

별로예요: 직원 및 서비스
Arrived with printed WOTIF booking - no booking
Not only did we not have a booking they were rude and unsympathetic. When we realised there was no booking he got a one night stay and as he was in a rush he asked whether he could leave his bags, pickup the key and sort it out in the morning as his mother had just died and was organising funeral. He had just flown in from Australia. They rang him shortly after to demand he return to the hotel with his credit card, insinuating he might be running a escort service from their hotel. He did return at their request, only to be barraged by other members of the family-owned hotel. In the end he stayed one night and found other accommodation elsewhere given there was no booking found in any event and no transaction on our bank account that it ever went through. However, we have the printing and online booking details, and this survey which came from Wotif. I must check our bank account again. We frequent Hawera often because of family and friends. We won't be staying at Mount View again and we'll be sure to be sharing our unhappiness. My husband's family name is well known in Hawera. His mother lived 9 doors away from this hotel.
답변 제공: Manager 님, 2016년 4월 12일
Thank you for your time to post feedback. We value feedback from guests. In this instance we feel some clarification on this booking is warranted. Regrettably the information the guest had on hand when arriving at the motel was a screen shot of a booking page from an email, NOT a booking confirmation as we see regularly. It was not in the name of the gentleman, in fact a females name. Furthermore, when using an online booking agency, channel managers then place the booking into our automated system, with Credit Card details supplied. This did not happen in this case, hence when the gentleman arrived we had no records of his booking or matching the piece of paper he held in his hand. The gentleman on arrival asked us to reserve more rooms for other family members, still without allowing the time for the process to happen at reception. He indicated he was in a rush and did not have the time to stop and sort the problem. We can only assume that the booking was not completed properly and the assumption the booking was completed is incorrect and no charges were made against any CC other than the gentleman's card at the counter when he was asked to return to the motel to provide his information, for the night he stayed. Sadly in the world today, we have to protect ourselves and ensuring when a guest arrives that all details are confirmed and legitimate is of paramount importance. We regret the circumstance of the gentleman's need to travel to Hawera, however we reject any inference we identified the gentleman as being associated with spurious activities. We can only offer our apologies that in this instance several factors led to a regrettable situation.

10/10 - 훌륭해요

Dee 님, Taupo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Really great place, friendly staff, very clean and tidy, full cooking facilities in our room which was great.

10/10 - 훌륭해요

Keryn 님, Melbourne Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful, considerate staff. Room always clean ,
Stayed for a week.Enjoyed beautiful breakfasts...always friendly staff. .

8/10 - 좋아요

Starr 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice and warm thank you, friendly Would come back against

10/10 - 훌륭해요

Rod 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Lovely;

8/10 - 좋아요

Marty

좋아요: 청결 상태, 직원 및 서비스