하이첼에서 샬레 검색

“Overall, I was satisfied with the quality of the hotel a little. However, I was very disappointed with the handling of my lost item inquiry. When I contacted the hotel, the front desk simply instructed me to send an email. Despite providing a detailed explanation by email, I did not receive any response whatsoever.”

“위치도 훌륭하고 호텔 컨디션도 전반적으로 좋음 아침 식사는 부페는 아니였으나 훌륭했음”

“에어컨이 잘 작동해서 시원했고 침대도 푹신해서 편안한 휴식을 취할 수 있었습니다. 실내가 청결했고 직원분들은 친절했으며 체크아웃후 짐도 맡아 주셔서 좋은 여행의 추억이 되었습니다.”

“I paid the full amount through Hotels.com and only paid the city tax locally, but an additional charge of about 100 euros was deducted from my account using the card. The front desk staff claimed there was no additional charge and told me to resolve the issue by sending an email, stating they could not do anything to help. Although I eventually received a cancellation of the charge, there was no explanation or apology whatsoever. If you want to have the worst experience of having money withdrawn...

“Breakfast was great, but the hotel's design concept was confusing and a bit chaotic. There were also no basic amenities like a bathrobe or disposable slippers, which felt more like a 3-star experience. They only provided one complimentary water bottle instead of the usual two, which was a bit disappointing. The front desk staff weren't particularly professional or warm — not sure if that's just a European thing. Overall, next time I'll probably stick to a major chain like Hilton or Marriott.”

“에어컨에 문제가 있으면 사전에 알려줘야 한다 시설도 노후되어가며 장식적이다”

“공항 접근성도 좋고 잘 관리되고 있는 느낌이었습니다.”