Dear Guest, Thank you for choosing the Agapi Beach Resort and for providing us with your excellent feedback. We are so pleased to read that you had an excellent experience with us and that everything was to your satisfaction. Hoping to have the pleasure of welcoming you back to our Resort in the near future! Kind regards, Maria Karouzaki Guest Relations

Chère VIALLY,Merci d'avoir choisi Agapi Beach pour vos vacances et d'avoir pris le temps de partager votre expérience. Nous sommes heureux d'apprendre que vous avez passé un agréable séjour parmi nous et que la qualité de nos services et de nos équipements vous ont satisfait ainsi que la qualité et variété de nos restaurants.Nous tenons également à vous remercier pour votre chaleureux commentaire concernant notre personnel.Nous espérons vous revoir prochainement dans notre hôtel.Cordialement,Maria KarouzakiGuest Relations Manager

Lieber Thomas,Wir möchten uns ganz herzlich bei Ihnen dafür bedanken, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben und sich die Zeit genommen haben, eine Bewertung abzugeben.Wir möchten Sie informieren, dass wir uns in den letzten Jahren im Prozess der Totalrenovierung befinden. Wir haben alle Bungalows und alle unsere gastronomischen Abteilungen renoviert und planen auch unser Hauptgebäude zu renovieren.Wir wünschen Ihnen alles Gute und hoffen, in Zukunft eine weitere Chance zu haben, Sie als Gast begrüßen zu dürfen.Mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

Dear Kwestan,Thank you very much for choosing our resort and for sharing your experiences with us.We are delighted to see, how much you enjoyed your well deserved holidays here!Awaiting to welcome you back in the near future again and we do wish you all the best till then.Warmest Regards,Maria KarouzakiGuest Relations Manager

Dear Yvonne,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Liebe Julia,Herzlichen Dank für Ihre Zeit Ihre Urlaubserfahrung zu teilen und für Ihre positive Bewertung.Wir freuen uns sehr, dass Ihnen bei uns so gut gefallen hat und die Freundlichkeit unserer Mitarbeiter, unser Sandstrand, sowie unser gastronomisches Angebot Sie überzeugen konnten.Gerne würden Sie wieder in unserem Resort willkommen heißen, um Ihnen erneut einen unvergesslichen Urlaub zu bescheren.Mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

Dear Thorir,Thank you for choosing Agapi Beach Resort and for giving us an excellent rating! We are delighted to hear that you had a positive experience at Agapi Beach Resort and that you especially enjoyed the friendliness and the efficiency of our dedicated staff. We look forward to welcoming you again soon at Agapi Beach Resort.Kind Regards,Maria KarouzakiGuest Relations Manager

Chère Erika,merci tout d'abord d'avoir choisi notre hôtel encore une fois pour profiter de quelques jours de repos et davoir passé une partie de votre temps à partager votre expérience .Il est très gratifiant d'apprendre que votre séjour fut excellent et mémorable pour vous et que nos prestations de service aient répondu à vos exigences.Nous avons vraiment hâte de vous accueillir à nouveauCordialement,Maria KarouzakiGuest Relations Manager

Dear Kathleen Van,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Agapi Beach Resort. We are glad to know that you enjoyed our facilities and staff and we hope to have more opportunities to welcome you back in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Marissa,Thank you very much for choosing Agapi Beach Resort for your stay in Heraklion. We are truly pleased to hear that you enjoyed our facilities, our food as well as our activities.We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

Lieber Fabian,vielen Dank, dass wir Sie bei uns begrüßen durften und für Ihre Rückmeldung.Es freut uns wirklich sehr, dass Sie Ihre Zeit bei uns genossen haben und besonders, dass Sie mit unserer Nachhaltigkeit, unserer Verpflegung und mit unserem Service überaus zufrieden waren.Wir würden uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen und wünschen Ihnen alles Gute!Mit freundlichen Grüssen,Maria KarouzakiGuest Relations Manager

Dear Graham,Thank you very much for your kind rating. We are very glad to receive your compliments about our staff, food, and rooms. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Agapi Beach Resort.Warmest Regards,Maria KarouzakiGuest Relations Manager

Lieber Steffen,vielen Dank, dass wir Sie bei uns begrüßen durften und für Ihre Rückmeldung.Es freut uns, dass Sie neben unserem Strand und dem Essen zu schätzen wissen.Wir bedauern, dass es uns nicht gelungen ist, Ihren persönlichen Erwartungen und Ansprüchen in jeder Form gerecht zu werden. Ihre Kommentare darüber sind an die entsprechende Abteilung weitergeleitet worden, was uns auf dem Wege der ständigen Weiterentwicklung und Verbesserung sehr hilft.Zusätzlich möchten wir Sie informieren, dass wir uns in den letzten Jahren im Prozess der Totalrenovierung befinden. Wir haben alle Bungalows und alle unsere gastronomischen Abteilungen renoviert und planen auch unser Hauptgebäude zu renovieren.Wir wünschen Ihnen alles Gute und verbleiben mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

Cher Daniel,Nous apprécions beaucoup la merveilleuse note que vous avez partagé avec nous et nous sommes impatients de vous accueillir de nouveau bientôt à Agapi Beach Resort.Cordialement,Maria KarouzakiGuest Relations Manager

Liebe/r Mabel,Wir freuen uns über Ihre sehr gute Bewertung und hoffen auf ein baldiges Wiedersehen!Mit besten Grüßen,Maria KarouzakiGuest Relations Manager

Cher Edmond,Merci d'avoir choisi Agapi Beach pour vos vacances!Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous et que vous avez apprécié notre prersonnel.Nous avons pris en compte vos commentaires concernant la salle de bains et soyez assuré que nous travaillons toujours sur tous les commentaires, car le confort et le plaisir de nos clients sont de la plus haute importance pour nous.Nous espérons vous accueillir de nouveau dans notre resort!Cordialement,Maria KarouzakiGuest Relations Manager

Dear Mark,Thank you very much for giving us an excellent rating for your stay in Agapi Beach Resort. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel including location, amenities and food quality and variety. We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

Dear Nicole,Thank you for choosing the Agapi Beach Resort and for providing us with your excellent feedback.It is with great pleasure to read that you enjoyed your holiday with us and all facilities provided were to your satisfaction.We wish you all the best and hope to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Atousa,Thank you for being our guest and for taking the time to share your review.We are pleased to learn that you enjoyed your stay in our resort and especially our staff's friendliness.We look forward to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Marco,Thank you for choosing Agapi Beach Resort for your stay! We are glad we were able to meet and exeed your expectations. We were truly pleased to hear that you enjoyed our staff's friendliness and efficiency, the service of our spa and our food. We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

Dear Micheal,We would like to thank you for taking the time to share with us your excellent rating regarding your recent visit and experience at Agapi Beach Resort. We are glad to know that you enjoyed our facilities and the efficiency of our staff and we hope to have more opportunities in the future to welcome you back.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Daniel,Thank you for staying with us and for taking the time to share your experience.We are sorry to learn that there were certain aspects of your stay that did not meet your expectations.We have already shared the points raised with the Department Heads involved for immediate review.We would like to inform you that our chefs use the freshest ingredients with a focus on locally sourced produce and take great pride in our recipes, presentation and flavor. I am sorry to learn that your dining experience was so disappointing. We are usually very proud of the service we provide to our guests, and I am sorry that on this occasion we were unable to meet your expectations.Moreover, we would like to inform you that we have 500 sunbeds on our beach and we are always at the disposal of our guests to place extra sun beds where the guests wish.Once again thank you for your comments and should you decide to visit us again in the future, we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services.Kind regards,Maria KarouzakiGuest Relations ManagerMaria KarouzakiGuest Relations Manager

Dear Julie,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Ali,Thank you very much for your kind rating. We are glad to know that you enjoyed your stay with us and that our hotel contributed to your positive experience.We would like to inform you that in the recent years we are in process of total renovation. We have renovated all the bungalows and all our food and beverage departments and we continue to renovate our main building as well. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Agapi Beach Resort!With Warmest Regards,Maria KarouzakiGuest Relations Manager

Dear Athanasios,Thank you for choosing our resort for your holiday and for taking the time to share you experience. We are glad to learn that you enjoyed your stay with us and that you were especially satisfied with the quality of the service of our dedicated staff.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear marisa,Thank you for choosing our resort for your vacation and for giving us a good rating.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Daria,Thank you for choosing Agapi Beach Resort. We appreciate your very good rating and we are delighted to learn that you had a wonderful experience.It will be our pleasure to hopefully welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear James,Thank you for choosing our resort for your vacation and for giving us an excellent rating!We are glad to learn that you enjoyed your stay and especially our sandy beach and the service provided from our dedicated staff.It will be our pleasure to welcome you back again in the near future!Kind regards,Maria KarouzakiGuest Relations Manager

Dear Luiss,Thank you for choosing our resort for your vacation and for giving us an excellent rating. We are glad to learn that you enjoyed your stay.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Marina,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Paul,We would like to thank you for staying with us and for taking the time to send us your rating. Every comment has great importance for us on the way to reach our first aim, which is targeted to catch the guest's satisfaction with an understanding of excellent service quality. We were very disappointed to know that you leave our hotel and were not satisfied with our services. Should you reconsider and decide to visit us again in the future we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Luisa,Thank you for choosing Agapi Beach Resort for your holidays in Crete.We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve.We would also like to thank you for your comments, as it helps us identify the areas, we can improve the guest experience.We are looking forward to your next visit!Kind regards,Maria KarouzakiGuest Relations Manager

Chère Sandrine, Merci d'avoir choisi Agapi Beach pour vos vacances et de nous avoir donné une excellente note. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous.Nous espérons vous revoir prochainement dans notre resort!Cordialement,

Liebe Gabriela,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Agapi Beach Resort zu bewerten.Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat und besonders die Freundlichkeit unserer Mitarbeiter Sie überzeugen konnte.Wir möchten Sie informieren, dass wir uns in den letzten Jahren im Prozess der Totalrenovierung befinden. Wir haben alle Bungalows und alle unsere gastronomischen Abteilungen renoviert und planen auch bald unser Hauptgebäude zu renovieren.Gerne würden Sie wieder in unserem Resort willkommen heißen, um Ihnen erneut einen unvergesslichen Urlaub zu bescheren.Mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

Cher Bernard,Merci d'avoir choisi notre resort pour vos vacances et de nous avoir donné une excellente note. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous!Nous espérons vous accueillir à nouveau dans un futur proche.Cordialement,

Dear Michael,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Stephane Laurent,thank you for choosing our resort for your vacation and for giving us an excellent rating.We are happy to learn that you thoroughly enjoyed every aspect of your stay.We would like to wish you all the best and we look forward to welcoming you back again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Martina,Thank you for choosing our resort for your vacation and for giving us an excellent rating.We hope to see you again in the nearest future.Kind regards

Dear Ian,Thank you for choosing our resort for your vacation and for giving us a very good rating.We hope to see you again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Guest,Thank you for choosing our resort for your vacation and for giving us a good rating.While we are pleased to read that you really enjoyed our service, our sandy beach and our central location, we are really sorry for the areas that did not reach your satisfaction during your stay. We have already shared the points raised with the Department Heads involved for immediate review.We would like to inform you that our chefs use the freshest ingredients with a focus on locally sourced produce and take great pride in our recipes, presentation and flavor. We are sorry to learn that your dining experience in the a la carte restaurants was so disappointing. We are usually very proud of the service we provide to our guests, and we are sorry that on this occasion we were unable to meet your expectations.Moreover, we would like to inform you that in the recent years we are in process of total renovation. We have renovated all the bungalows and all our food and beverage departments and we continue having in our future plans to renovate our main building as well.We really hope to have the chance to welcome you again in the near future!Kind regards,Maria KarouzakiGuest Relations Manager

Dear Angela Susan,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Andrei,Thank you for choosing our Resort and for giving us an excellent rating.We are glad to learn that you enjoyed your stay and that all services and facilities were to your satisfaction.We look forward to having the pleasure of welcoming you back to our resort in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Amir,Thank you for choosing Agapi Beach Resort. We appreciate your very good rating.We are delighted to learn that you had a wonderful experience.It will be our pleasure to hopefully welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Biljana,Thank you for choosing Agapi Beach Resort. We appreciate your excellent review.We are pleased to learn that you enjoyed your stay and especially our beautiful and clean premises. It will be our pleasure to hopefully welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

Dear Janina Marcela,Thank you for choosing our resort for your vacation and for giving us an excellent rating.We are glad to learn that you had a pleasant stay with us and that you enjoyed the quality and variety of our food.We would like to thank you also for your warm comment regarding our staff. It will be our pleasure to welcome you back again in the nearest future. Kind regards,

Dear Ketil,Thank you for choosing our resort for your vacation and for giving us an excellent rating.We look forward to welcoming you again in the near future.

Chère FANNY,Merci d'avoir choisi notre resort pour vos vacances et de nous avoir donné une excellente note. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous.Nous espérons vous revoir prochainement dans notre hôtel !Cordialement