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선셋 비치 호텔 여행 후기

3 out of 5
선셋 비치 호텔
Kokkini Hani, Hersonissos, Crete Island

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 16개 이용 후기 중 6개" "
평점 8 - 좋아요. 16개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 16개 이용 후기 중 5개" "
평점 4 - 별로예요. 16개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 16개 이용 후기 중 0개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

10/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Alina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cozy hotel with a great location! Beach is sandy and clean , different beaches are availiable. Food and variety of it was good! Hotel team made our stay very pleasant! Loved the sea-view room! will definately come back next year! thank you , Sunset Beach Team!

8/10 - 좋아요

jean philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함

6/10 - 괜찮아요

Dr Heinz

Hotel war sauber Bett swh bequem, wenn man es hart mag Pool von 18:00 bis 10:00 gesperrt - mit einer Kette abgesperrt - was für eine schreckliche Optik sorgt Strandzugang auch gesperrt Frühstück sehr sehr einfach gehalten - eigentlich zu einfach für drei Sterne
2021년 9월에 1박 숙박함

8/10 - 좋아요

Aleksey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
небольшой отель. Хороший завтрак. ужин из 3-4 основных блюд (мясо, рыба...) На ужин напитки платные из бара. Море, пляжи прямо у дверей. Номер мне больше понравился в анексе этого отеля - у всех вид на море и номер больше девушка на ресепшен говорит по русски. wifi был везде, довольно хороший
2019년 7월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Friendly staff
Clean but quite basic. Staff were generally very friendly and helpful.
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

Indie 님, Northern Ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely hotel overlooking the beach
I would definitely recommend this hotel. It is in a perfect location overlooking the beach and close to amenities. The accommodation was recently renovated and was very good. The staff were lovely - very friendly and helpful. Breakfast was very good.
2018년 6월에 7박 숙박함

6/10 - 괜찮아요

Red Neck 님, VIE

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Just a stone's throw from the Airport
Just a stone's throw from Heraklion Airport, that's why we chose it, 15 Min by car, and TUI shuttle. Generally OK, but direct below the approach line of the planes. Stuff friendly obviously also Russian speaking, which could be an asset according to the provenance of the majority of guests . We got a little breakfast prepared before the off. hours, Room: Small (sufficient for our purpose) no windows, and door leads direct to the inner yard and restaurant area. I'd recommend it for the last night before the flight, not to spend your holidays.
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 6월에 2박 숙박함

4/10 - 별로예요

Galina 님, USA

좋아요: 청결 상태
별로예요: 직원 및 서비스
Ok for 1-2 night stay after / before the flight if your flight take you to Heraklion. Staying longer is a waist of time. There are much better places. About sunset- total lies. There is none. I wonder what made people elaborate on beautiful sunsets. 100% lie. As for the staff, there were just 3 people there. Cleaning person was nice. Front desk person, Xenia, was also ok. Third person, Nicololay, was rather rude. Good breakfast, bad dinner- very limited food choices, no drinks provided, not even water. Water is not drinkable there, and they charge you 2.50 euros for each bottle. On a positive side, it's very close to the airport. It's also on a bus line, and it takes 20 minutes to get to Heraklion (but I recommend saving your time for more interesting places). We stayed there for 3 nights, and then went to the west of the island. I regret staying that long.

6/10 - 괜찮아요

Carla 님, Genova

좋아요: 직원 및 서비스
direttamente sul mare
ho prenotato una camera per due persone, ci hanno sistemato in una suite composta da due camere una delle quali molto ampia con 2 divani letto e fornita di tavolo, lavandino e frigorifero

10/10 - 훌륭해요

Catherine 님, Buckinghamshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A relaxing, family run hotel on the water front
I was looking for a relaxing beach holiday, with a room that overlooked the sea, and that is exactly what I got. I had a double room, with a large balcony that had beautiful sea views. I also liked that my room had separate living and sleeping rooms, so I felt that had plenty of space. The staff were friendly and laid back, and the hotel had a pleasant, relaxed atmosphere. When I arrived, I upgraded to half-board, and the evening meals were always tasty and had a good variety of meat and veggie options. The hotel is close to bus stops that can take you to various sights. It was 20 minutes by bus to Heraklion and only 15 minutes to get to the airport, which was very convenient. I was able to catch the bus back to the airport for only 2 euros.
Evening view from my balcony

10/10 - 훌륭해요

Jamie,Suzy,Fred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous beachfront location
We have just returned from a 10 day stay at Sunset Beach hotel and are already looking forward to returning next year. We arrived and were greated by Nikos who was very friendly and could not do enough to help us and that continued throughout our stay. The sea and beachfront location could not be beaten and the sunsets were spectacular. The rooms were very spacious and cleaned every day by the hard working cleaner. We had a room by the pool which suited us as having a young son we could pop in and out when we wanted which was very convenient. Throughout our 10 day stay both Nikos's made our holiday. They both went out of their way to ensure we had a good time.

8/10 - 좋아요

jacek and wendy 님, swansea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel , close to beach
We booked double room with sea view and balcony ( before booked we watched on fotos rooms what we want ) First day had big schock because we had absolutely very bad room Was on the ground , oposite sweeming pool and area for resting and enjoy customer from hotel , at all time must be closed courtain because people look to bedroom and daily room . We was ready on next day look on different hotel in kokkini hani . I and my Wendy spoke with reception staff about this bad situation Reception staff had consultation with owner and gave for us normal , nice room on first floor with balcony After all was absolutly excellent and our holiday was fabulous Owner , staffs was to us very friendly , food amazing. Thank you . Jack and Wendy

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Ein nettes Hotel mit vielen Fragen
Leider war das gebuchte Familien-Zimmer mit 2 Räumen und Meerblick nicht mehr da. Hotelmitarbeiterin hat mit dem Manager unendlich lang telefoniert allerdings ohne Erfolg. Dann sollte ich zum Nachbarhotel Marilisa fahren und dort vor Ort direkt mit dem Manager sprechen. Es wurde eine Alternative dort angeboten aber weit weg davon, was ursprünglich gebucht wurde, daraus ist ebenfalls nichts geworden. Letztendlich bekam ich für den ersten Tag ein Zimmer mit dem Blick auf die laute Hauptstraße. Das Einchecke hat 2 Stunden gedauert! Am nächsten Tag erhielt ich doch Zimmer mit Meerblick aber das Zimmer hatte alle Wünsche offen gelassen: Es fehlte das Telefon, im Schlafraum gab es neben dem Bett keine Steckdosen, das Zimmer ist so klein, daß die Tür geht gar nicht auf und-zu, weil das Bett auf dem Weg steht. Das Badezimmer inkl. WC ist sehr winzig. Duschen in diesem Hotel ist eine Zumutung, die Duschkabine ist so klein, dass es gar keine Möglichkeit dort gibt sich zu bewegen. Wenn Putzfrau frische Handtücher bringt, lässt sie diese im Vorraum, weil es im Bad kein Platz dafür da ist. Essen ist sehr durchschnittlich. Man hungert zwar nicht aber die Auswahl der Gerichte ist zu klein. Wenn ein Gericht oder Brötchen am Frühstücksbuffet zu Ende ist dann gibt es keinen Nachschub. Ein Vegetarier oder kein Fleischesser kommt hier zu kurz. Getränke kommen aus einem Automaten und sind nicht zu genießen. Im Großen und Ganzen eine Enttäuschung!
답변 제공: Sunset beach hotel team 님, 2016년 7월 3일
Sehr geehrter Herr Denisov, Danke, dass Sie unser Gast waren. Es scheint dass Ihre Erwartungen hoeher sind, als das was ein kleines 3 Sterne Haus bieten kann. Als gutes 3 Sterne Hotel bieten wir in allen Servicebereichen mehr als wir dafuer bekommen. Sie haben fuer 4 Naechte ein Familienzimmer mit Meerblick (36 m2) gebucht. Leider stand fuer die erste Nacht kein Meerblickzimmer zur Verfuegung, deshalb bekamen Sie das gleiche Zimmer (auch 36m2, der Preisunterschied betraegt lediglich 4 Euro pro Nacht) mit Gartenblick. Wir haben uns bei Ihnen mehrmals entschuldigt, da leider keine andere Loesung hatten. Auch der Manager hat lange versucht mit Ihnen darueber zu sprechen. Letztendlich wollten Sie uns einfach nicht verstehen und haben ein Riesenproblem daraus gemacht, dass Sie und uns 3 Stunden gekostet hat. Bei Ankunft haben Sie uns ja bereits angedroht, dass Sie bei Expedia schlecht ueber uns schreiben werden, was Sie dann auch nach 3 Stunden, bevor Sie ueberhaupt den ersten Urlaubstag genossen haben, gemacht haben. Zu den weiteren Beschwerdepunkten Folgendes: 1. Am 2. Tag bekamen Sie das regulaere Meerblickzimmer. 2. Das Familienzimmer ist 36 Quadratmeter gross; 14 das Schalfzimmer, 4 das Bad mit 75*75 Duschkabine und 18 der Wohnraum inklusive Sat Tv, Kuehlschrank und Air Condirion. 3. Sobald Sie uns das fehlende Telefon gemeldet hatten, wurde es ersetzt. 4. Das Zimmer ist gross genug, das Bett das In diesem Zimmer ist, ist 2*2m gross, haben Sie vergessen zu erwaehnen...Tueren koennen sehr gut geoeffnet werden. Ich kann Ihnen auch Fotos schicken, um Sie an die Groesse zu erinnern. 5. Im Bad gibt es 4 Haenger fuer Handtuecher und das Zimmermaedchen haengt Sie dort auf. 6. Unser Fruehstuecks- und Abendessenbuffet betreffend: Es gibt eine grosse, qualitativ hochwertige Auswahl an Speisen, mehr als ein 3 Sterne Haus zu bieten hat.

10/10 - 훌륭해요

Jean-Luc 님, Saint Sulpice Sur Lèze

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour
Très beau séjour soleil plages paysages extraordinaires des personnes très gentilles serviables. A l'hôtel très bien reçu le jour de notre arrivée avec une belle soirée programmée par l'hôtel. Nous avons parcouru 2000 kms on a énormément apprécié