โA nice place to stay if you hit Mumbai. Everything was satisfactory but that they gave me a twin-bed room even though I made a choice of King-size bed. But all in all, staff and facilities were advisable to stay in.โ
โThey placed 0.01 USD on 22nd Nov to my company credit card but not cancelled, nor Hotels.com or ITC hotel did not replied my inquiry, very disappointing โ
โMy stay was very comfortable with the staff being very attentive, Excellent hospitality and personal care, Staff are very good. Quality of food is highly hygienic from local restaurant. Location of hotel is just close to all shops and restaurant. Taxis and other transportation is easy available. I will surely recommend to my group. Really it was comfort trip for me. Good value for moneyโ
โI would recommend for couples or solo travel.
Yes the room is a bit basic but for central Mumbai you could not get cleaner, quieter or safer.
Short walk to Mumbai central train station and taxis always outside at any time, literally.
Staff were outstanding - always available and more than happy to help. Really friendly people.
There is a seating area out the front which is great to get out of the room for a while - completely safe and nobody approaches you from the street.
If you want luxury...
โStayed there with family and kids. We were not expecting much from this hotel as we were only there to sleep...
Sheets were stained, beds are OK if you are 4ft tall.
The main problem for us was with the frontdesk staff blasting music over their phone speaker until 3:30 AM, we had to politely ask them if they could use their earphones at least 6 times but they did not seem to see the problem....anyhow if you are looking for a hotel to stay in this area the comfort inn is slightly more expensive...
โI had an extremely disappointing experience with my recent booking. After securing the property, I called the provided number to confirm my reservation, only to be met with confusion from the person on the line, who claimed to have no knowledge of Hotels.com. Despite sending my confirmation, I had to repeatedly follow up for a response, only to be informed that my originally booked unit was unavailable. They offered a supposedly 'similar' unit instead.
Upon arrival, the cleanliness of the unit...
โDon't stay at this hotel! When we arrived, they told us they hadn't received payment from Expedia and asked us to pay again for the three days. Since it was late and we couldn't find another place to stay, we paid for one night and then left. The room was rather shabby, and you could hear the trains all night. The bathroom had the usual shower over the sink. The breakfast was meager, and the kitchen looked very dirty. I asked for an apple, which was kept in a locked fridge, but they wouldn't...
"They placed 0.01 USD on 22nd Nov to my company credit card but not cancelled, nor Hotels.com or ITC hotel did not replied my inquiry, very disappointing "
