Highland Lakes Vacations from ₩660,372

Beautiful hotel. Smaller rooms. The $100 a night deposit in case you eat/drink anything from their mini bar was not expected, we paid $500, we called ahead to ask about any fees and were told no. They did refund it when you check out. Having to pay the resort fee (we paid $270) even if you don’t use the beach chairs and thin short beach towels (no umbrella included) was not worth it. That’s $750 at check in for 5 nights. We were placed in the wrong room, nobody assisted us to our room or with luggage, but they did move us to another room similar to what we paid for once we asked, us finding and hauling luggage again. The room had a strange sulfur smell and shower smelled like urine even after the cleaning service. They do have clean towels and comfortable bed. The rug was incredibly stained. Shampoos and Conditioners not very high quality for the fancy price. Espanola way is a small street that is cute but very clearly over priced and directed towards tourists, you can’t walk without people (hardworking and obviously doing their job) trying to get you to sit and eat. Everywhere else looks rough and not cute. It’s fine depending on what you’re coming for but the fees seem like a cash grab and not really including any of the “traditional hotel” amenities. Cute for photos but I wouldn’t classify it as a 4/5 star hotel at all, for the price you can go elsewhere and just stop here for pics.

The property was beautiful. The overall esthetics of the One Hotel was intoxicating and welcoming at the same time. My only complaint was with the hotel service in terms of house cleaning; they could use some improvement.

It was good, the one who attended us at check in was quite friendly and at breakfast anyway everything was good, very kind... I didn't like it was that we tried to get a glass of hot water and although it was only a "question" she replied "right now I'm very busy, come back in 10 minutes". On the day of cleaning, the one who was going to clean looked at me super badly "I knew that we can't be in the room when they go to do cleaning" but she was not nice at all and we were just about to leave the room...

The room/bathroom views & the staff were immaculate. I loved it and will be back.

Great beach front hotel.