“While the staff was helpful at check-in, my initial room was occupied upon arrival. Although we were eventually reassigned to a clean room, the primary reason for my stay—the free stadium shuttle—was highly disorganized. The driver disregarded the sign-up list, leaving us stranded after the game. Furthermore, the hotel was unreachable by phone, forcing us to walk to a neighboring parking lot for pickup. This was particularly frustrating as my wife had confirmed the arrangements in advance to...
“While the staff was helpful at check-in, my initial room was occupied upon arrival. Although we were eventually reassigned to a clean room, the primary reason for my stay—the free stadium shuttle—was highly disorganized. The driver disregarded the sign-up list, leaving us stranded after the game. Furthermore, the hotel was unreachable by phone, forcing us to walk to a neighboring parking lot for pickup. This was particularly frustrating as my wife had confirmed the arrangements in advance to...
Steven