"An international experience more than a Japanese one. But staff is nice and tries their best to offset frequent miscommunication with front desk office. For instance we reported several time we wanted a Japanese futon room, but the room was prepared as western."
"Drinks and nibbles offered twice a day which was lovely after the heat of the day.
Pool was a lovely addition and great to cool off. Very clean.
Room was large although felt very dated. No headboards, lots of dirty marks on desk and lamps and the windows were celotaped to stop noise from pool.
Onsen was good.
Bathroom was extremely old fashioned and had to step up into it from bedroom.
Shuttle to train station was really appreciated and used it twice.
Air con in the room was very poor and controlled by central system so no adjustment could be made at all.
Breakfast was chaotic and loud but very good choice of foods amd drinks."
"Hot sprong bath was amazing. Especially the private hot spring both "roten" and inhouse bath with variety of Hot Springs were easy to use and very relaxing. Free popsicles and ice cream service, free massage chair, and reading room with a lot of comic books werr also great.
Air freshner using at public area sich as lobby and elevator was bad. I strongly suggest to change the Fragrance."