Search Cottages in Hillsborough

"The room was clean and smelled clean despite the age of the hotel. There has been more recent renovation, but the carpet on the 3rd floor was bumpy and did not lay flat against the walls; it made the hotel look very cheap and that I paid for a value/experience i did not receive. The person at the front desk, although nice, had a half-shirt on with her bra and abdomen showing and did not greet me when I came to the desk to check in - very unprofessional. "

"Staff was excellent- "

"his was my first time I felt unsafe staying at a hotel. Things started off rocky when the receptionist read my room number out loud 2 separate times. I tried to shake it off, there was only 1 person in line behind me and I just wanted to get up to the room. Me and my friend get in the elevator, carrying all of our luggage, and were joined by a man I hadn’t see outside/in the lobby. He wasn’t carrying any bags and when he got in the elevator he didn’t press a floor number. He made small talk and we tried to be polite but also not engage. He gets off the elevator with us and as I’m trying to figure out which way to go it’s very clear he’s following us. Apparently he “forgot where his room was”. I tell my friend we had the wrong floor and as we’re getting back in the elevator he’s right behind us asking questions that are very over the line. We had to block him from getting back in the elevator. We immediately went to the front desk to voice our concerns and were brushed off. They said he was a nice guy and he stays there frequently. We make our way back up to our room quickly, making sure he’s not still trying to follow us. It felt like our concerns weren’t taken seriously due to the relationship between the staff and this man. My friend stayed up most of the night worried about him getting our room number or being able to access our room. The hotel itself seemed clean, nothing it of the ordinary. Please proceed with caution if looking to stay here "

"Ac unit wasn’t working for first 2 days before they fixed it. Not enough light in room. They told us that they clean room once a week only. Their main counter and breakfast area is very nice but their stay buildings are not. Be aware that reception building is not where you will stay so online photos are misleading. "

"Clean, comfortable room for a great price"

"It's better than most and it's affordable "

"Our Tru hotel stay was truly a pleasant experience. Everyone was courteous and cleanliness of the room and common areas is to be commended. I especially love their pops of color everywhere and the lounge area with the pool table etc was a nice touch. The hotel was modern as well with more than ample parking. They had a white board with suggestions for food and things to do which was appreciated as well. Keep it light and bright Tru!!!"

"Unfortunately, there was a mistake made when booking the reservation as this property is similarly named as the Raleigh Durham Airport location. Despite attempts made by me and Hotels.com the property refused to make any attempt to help with the mistake. The front desk staff was unhelpful and the manager that can make the decision was unavailable on Saturday night when I was at the wrong hotel with no reservation. They need to better advertise their location in their name to make it less confusing for a weary traveler making a last minute reservation for a stay. It will be the last time that I use the La Quinta brand over their lack of care in resolving the mistake. I asked for any kind of help or refund and never insisted on a full refund as I do understand that I was also part of the mistake. Customer service is lacking and hotels need to do more to ensure guest satisfaction. "

"Bathroom paint job was messy. Tub can be updated."