야외 수영장, 수영장 파라솔, 일광욕 의자

힐튼 탕헤르 알 후아라 리조트 & 스파 여행 후기

5 out of 5
힐튼 탕헤르 알 후아라 리조트 & 스파
KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 184개 이용 후기 중 114개" "
평점 8 - 좋아요. 184개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 184개 이용 후기 중 21개" "
평점 4 - 별로예요. 184개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 184개 이용 후기 중 13개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sung Hwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very clean and nice
2022년 9월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 1월 5일
Dear Mr. Sung,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Nabil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Ayana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
こんな素晴らしいホテルは中々ないです お部屋、施設、スタッフな対応 どれを取っても文句無しの五つ星ホテルです またここに来たいからモロッコに来ます
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Teddy 님, Nanterre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

mehdi 님, wpb

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

HASSAN ALI

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Medoss 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for vacations
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Evgenia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly clean rooms and spacious will be visiting again
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kelsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend this hotel, it’s about a 20 min drive to the port of tangier. The staff was lovely and kind. The only thing I would complain about is the pricing at the bar. Moroccan mint tea was 60 MAD everywhere else is normally 15 MAD. And they never had tea in the buffet it was always empty. The buffet was amazing, lots of options. the resort is stunning, and big. Our room was always spotless. We also golfed at the resort there, it’s a very nice course. If I ever come back to tangier I will stay here 100 percent. Thanks for a wonderful stay Hilton.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, quite, helpful nice staff, food was great, bathrooms were spotless, housekeeping everyday, thank you hotel grand Mogader Menara for making my vacation a success I will definitely use this hotel for my future staying in Marrakech
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Abdulghani

Everything
2024년 2월에 9박 숙박함
답변 제공: MARIAM BAHBAH 님, 2024년 3월 7일
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards

10/10 - 훌륭해요

Riduan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very beatiful hotel in quite area
Perfect stay , very beautiful Hotel
2024년 2월에 1박 숙박함
답변 제공: MARIAM BAHBAH 님, 2024년 3월 7일
Dear Mr. Riduan,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards

10/10 - 훌륭해요

NABIL

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great and the staff were so professional. But the food may need some improvement.
답변 제공: MARIAM BAHBAH 님, 2024년 1월 29일
Dear Mr. Nabil,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.. Rest assured that your feedback in regards the food has been shared with the concerned head of department.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 - 훌륭해요

Abdulghani

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 9박 숙박함
답변 제공: MARIAM BAHBAH 님, 2024년 1월 29일
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 - 훌륭해요

Mona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall beautiful property with friendly and professional staff, we really enjoyed our stay!
2023년 12월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2024년 1월 29일
Dear Mrs. Mona,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

8/10 - 좋아요

Christophe

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2024년 1월 29일
Dear Mr. Christophe,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 - 훌륭해요

NAYEEMUDDN

2023년 11월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 12월 25일
Dear Mr. Nayeemuddn,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 - 괜찮아요

Khaled

2023년 11월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 12월 25일
Dear Mr. Khaled,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 - 괜찮아요

Leah 님, Milwaukee

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came back to this hotel after having stayed when it first opened four years ago and I’m not sure if it was the off season that contributed or just really not being well taken care of in the four years but the condition was really sad to see. So many broken doors, appliances, lights on balconies, ants and bugs everywhere - while the front desk was sorry they also stated this is to be expected during off season. I’m shocked that bugs would be part of an expectation during any season. No additional food options besides spaghetti and chicken nuggets, highly advise spending your money somewhere else. Just a big bust and will stay in Tangier proper next time with less of a pricey stay!
답변 제공: MARIAM BAHBAH 님, 2023년 11월 23일
Dear Mrs. Leah;Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely disappointed to hear that we failed to do so.Please be assured that the concerned department is reviewing your comments to ensure they are used to improve our guest's experience and avoid such issues in the future.We hope you will consider staying with us in the future to make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Rima

2023년 11월에 1박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 11월 11일
Dear Mrs. Rima;Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Bela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome location, Beautiful room .Very friendly and helpful staff. Would love to back again.
2023년 10월에 1박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 11월 11일
Dear Mrs. Bela,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Reda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Très belle et bon accueil. Le personnel est au petit soin et toujours present pour nous satisfaire.
2023년 10월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 10월 24일
Dear Mr. reda,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.Looking forward to welcome you back again in the nearest future.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Nida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was amazing
2023년 10월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 10월 23일
Dear Mrs. Nida,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Iliass

2023년 10월에 4박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 11월 11일
Dear Mr. Iliass,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Amina

2023년 9월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 10월 19일
Dear Mrs. Amina,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Abdelali

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is great about the property. Big thanks to the Housekeeping staff who always smile when you walk by them.
2023년 9월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 9월 25일
Dear Mr. Abdelali,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureBest regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

HAKAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Magnifique comme chaque année
2023년 9월에 7박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 9월 17일
Dear Mr. Hakan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

2/10 - 너무 별로예요

Sonya

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel nul
Le pire hôtel que j’ai connu au Maroc. Pour une première fois sa sera la dernière aussi. Personnel à revoir surtout votre voiturier qui sert strictement à rien du tout. Fuite dans la salle de bain, prise qui ne marche pas, problème de verrou dans la chambre. Bref je ne recommande surtout pas cette hôtel. Et arrêter de vous comparez au Mazagan vous n’avez rien d’un hôtel de luxe.
2023년 9월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 9월 17일
Dear Mrs. Sonya,We would like to thank you for choosing Hilton Tangier AlHouara Resort and Spa and for taking time to review your experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Looking forward to welcome you back for a future stay to make it up for you.Best regardsMariam BahbahGuest Relation Manager

8/10 - 좋아요

paul

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Cockroach in bedroom
2023년 9월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 9월 11일
Dear Mr. Paul,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa and for taking time to review you experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Please be assured that your constructive remark has been taken into great consideration. We are looking forward to have the opportunity to restore your faith in our hotel and make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Fariba 님, Braintree

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Concierge was helpful.
2023년 8월에 4박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 9월 7일
Dear Mrs. Fariba,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Hmida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
👍👍👍👍
Au top du début à la fin !!!
2023년 8월에 6박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 8월 31일
Dear Mr. Hmida,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

8/10 - 좋아요

Anass

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 eme fois au hilton hourra , super hôtel ,petit coin de paradis personel au petit soin , super piscine , infrastructure magnifique , seul bémol , le restaurant buffet du soir n’est pas top , pas beacoup de choix et la qualité n’est plus au rendez vous . Hôtel un peu loin de tout
2023년 8월에 1박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 8월 28일
Dear Mr. Anass,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

8/10 - 좋아요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 8월 28일
Dear Mrs. Ruth,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

2/10 - 너무 별로예요

kyriacos

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE WORST CUSTOMER SERVICE OF ALL TIME!
2023년 8월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 8월 20일
Dear Mrs. Kyriacos,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa, and for taking the time to review your recent stay with us, we deeply regret to read how much your experience was disappointing.Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We hope you will consider staying with us again.Best regards

10/10 - 훌륭해요

Amine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing. Best service we had at a hotel in Morocco so far.
2023년 7월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 8월 20일
Dear Mr. Amine,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hilton Al Houara Resort & Spa was an enjoyable one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Best regards

10/10 - 훌륭해요

Jan 님, Saint Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 7월 30일
Dear Mr. Jan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Abdelkarim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour fantastique à Tanger
Séjour en famille fantastique. Personnel très sympathique et aux petits soins. Les équipements de l’établissement sont top. Le buffet du petit déjeuner est savoureux et fourni. Le personnel du Kids Club et Summer camp est super attentionné. Nous reviendrons.
2023년 7월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 7월 30일
Dear Mr. Abdelkarim, Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Carsten Prof.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Preis- Leistung bei den Getränken passt nicht. Sonst alles super
2023년 7월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 7월 23일
Dear Mr. Carsten,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

6/10 - 괜찮아요

Christina 님, Ridley park

2023년 7월에 5박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 8월 23일
Dear Mrs. Cristina,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Al Houara Resort & Spa.We are disappointed to hear that your stay was not as expected. your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and we are therefore concerned to read that on this occasion we failed to do so.Looking forward welcoming you back in the nearest future to make it up for you.Best regards

2/10 - 너무 별로예요

ouiam

2023년 7월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 7월 27일
Dear Mrs. Ouiam,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We regret that you didn't have the comfortable, relaxing visit we strive to provide our valued guests.Looking forward to welcome you back for a future stay to make it up for youBest regards

10/10 - 훌륭해요

Syed

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel !
2023년 7월에 4박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 7월 12일
Dear Mr. Syed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 - 훌륭해요

Ahmed

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a fabulous experience, definitely going back
2023년 6월에 4박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 7월 12일
Dear Mr. Ahmed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 - 훌륭해요

Omer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing time and experience
Amazing hotel. The staff were very nice and attended to every need. The aesthetics of the hotel were beautiful.
2023년 6월에 4박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 6월 21일
Dear Mr. Omer,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best RegardsMariam BahbahGuest Relation Manager

10/10 - 훌륭해요

Ramia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 5월 31일
Dear Mrs. Ramia,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

6/10 - 괜찮아요

ROSY

가족 여행
좋아요: 청결 상태
2023년 5월에 6박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 5월 27일
Dear Mrs. Rosy,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

10/10 - 훌륭해요

ayoub

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great work guys, I love this place definitely I’m coming back again. Thanks to Mona the concierge agent for the good organisational abilities
2023년 5월에 2박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 5월 6일
Dear Mr. Ayoub,Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that your stay was a pleasant one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have the pleasure of having you among us in the nearest future.Best Regards

8/10 - 좋아요

Noreen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property. Clean rooms. Only negative is the service provided at the buffet breakfast and buffet dinner at Argan restaurant— staff did not attend to tables to provide beverages; staff had to be asked repeatedly for basic drinks like water or coffee. Food often ran out before the closing of the buffet service. Rest of the hotel property was beautiful and amazing.
2023년 4월에 3박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 5월 5일
Dear Mrs.Noreen,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your recent stay.We are delighted that you like both our location, rooms! On the other hand, we are disappointed to hear that your stay was not as expected rest assured that your feedback has been shared with the concerned head of department for their prompt action.Looking forward to welcome you back to make it up for you.Best regards

10/10 - 훌륭해요

Rachid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
6jours 5nuit l'impression d'être au paradis hotel magique propre et bien entretenu personnel au petit soin
2023년 4월에 5박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 4월 30일
Dear Mr. Rachid,Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team!We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love to have the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

10/10 - 훌륭해요

Jeffrey Tyrone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional property of which the architectural design and layout are what one envisions when thinking of Morocco. The staff -- front of house and back of house -- were all superb in carrying out their respective duties and the collective mission of the hotel.
2023년 4월에 6박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 4월 28일
Dear Mr. Tyrone,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back in the nearest futureKindest regards

6/10 - 괜찮아요

Yassine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple and effective architecture. Beautiful hotel with a phenomenal golf course and golf training facility. We were however quite disappointed with the limited dining options. For a 5 star hotel a small dinner buffet as the only dinner option is not enough. In addition, the breakfast buffet was also fairly limited. A good benchmark for this hotel's standing would be the Hyatt Regency in Taghazout. Al Houara falls pretty short of that unfortunately. I would definitely come back to this resort but only for the golf. The prices for accommodation and food are not a good enough value in my opinion.
2023년 4월에 1박 숙박함
답변 제공: MARIAM BAHBAH 님, 2023년 4월 28일
Dear Mr. Yassine,Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We understand what you encountered with the service can be upsetting; we will work hard to rectify the issues you noted.We hope to have the opportunity to welcome you again in the near future.Best regards