Dear Joung Tea,Warm greetings from Caravelle Saigon!Thank you for taking the time to pass on such valuable feedback and for your compliment on our room. Regarding the breakfast, whilst we continue to receive generally very positive feedback from our guests about our product and service, we are disappointed that on this occasion we have failed to meet your expectations. Caravelle Saigon sincerely apologizes for any inconvenience caused.We are always delighted to learn from our guests and sincerely grateful for your show of appreciation. Your experience has been shared with all our associates and management here who are always elated when they hear such responses.Caravelle Family looks forward welcoming you back to reinstall your faith in us! From the Heart of Saigon,Sincerely,Caravelle Family

Dear DONG KI, Thank you very much for staying at Caravelle Saigon and thank you for your great ratings! We are delighted to read that you have enjoyed the professional service from the Caravelle Family and that we could exceed your expectations. We are looking forward to welcoming you back in the heart of Saigon! Yours sincerely, Camille Ramon Director of Rooms

Dear sangdon, Thank you for your positive ratings on Hotels.com. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation – if there is any particular area or associate you wish to highlight please do let us know. We look forward to welcoming you back in the near future. From the Heart of Saigon, The Caravelle Team

Dear CHAN HEE, Thank you for taking the time to post your ratings via Hotels.com. However, it would seem by your rating we fell short of your expectations. Thus, we would highly appreciate if you could share your thoughts and ideas as we are always striving to better please our guests. We look forward to welcoming you back in the near future. From the Heart of Saigon, The Caravelle Team

Dear Valued Guest, Thank you for your positive feedback on our attentive service following your recent stay with us. I trust you had an enjoyable time at the Caravelle. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, The Caravelle Team

Dear BUM, Thank you for your feedback following your recent stay with us. I would like to extend my sincere apologies for the unexpected issues you encountered. Please be rest assured that your constructive comments have been well noted by our Executive Housekeeper to further improve our service delivery. I trust you had an enjoyable time at the Caravelle. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, The Caravelle Team

Dear kyeongsik, Thank you for your positive feedback on our central location and attentive service following your recent stay with us. I trust you had an enjoyable time at the Caravelle. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, The Caravelle Team

Dear CalvinSong, Thank you for your positive feedback on our central location and sumptuous breakfast following your recent stay with us. I trust you had an enjoyable time at the Caravelle. Wishing you continued safe travels over the Festive Season and look forward to welcoming you back soon. From the Heart of Saigon, The Caravelle Team

Dear SEOGON, Thank you for your positive ratings on Hotels.com. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation – if there is any particular area or associate you wish to highlight please do let us know. We look forward to welcoming you back in the near future. From the Heart of Saigon, The Caravelle Team

Dear Valued Guest, Thank you for the wonderful recap of your recent stay with us!. Your endorsement of our location, service and facility is such a positive reinforcement of our team’s goals. Wishing you continued safe and fruitful travels and look forward to welcome you again soon. From the Heart of Saigon, The Caravelle Team.

Dear YOUNGSEOK, Thank you for your positive feedback on our attentive service following your recent stay with us. I trust you had an enjoyable time at the Caravelle. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, The Caravelle Team

Dear In kyoung, Thank you for your positive ratings on Hotels.com. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation – if there is any particular area or associate you wish to highlight please do let us know. We look forward to welcoming you back in the near future. From the Heart of Saigon, The Caravelle Team

Dear junghwa, Thank you for your positive ratings on Hotels.com. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation – if there is any particular area or associate you wish to highlight please do let us know. We look forward to welcoming you back in the near future. From the Heart of Saigon, The Caravelle Team

Dear Valued Guest, Thank you for your positive feedback on our comfortable room, along with our sumptuous breakfast and attentive service following your recent stay with us. We feel fortunate to be situated in such a central location, which is close to many of Saigon’s key landmarks. We do still have some rooms with bathtubs, should you require one please ask upon reservation and we will be sure to allocate you into one of these rooms. Our Concierge team will also be more than happy to assist you with many interesting tour routes within or close to Saigon’s vicinity on your next visit. I trust you had an enjoyable time at the Caravelle. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, Michael Robinson General Manager

Dear Jun Ho, Thank you for your honest comments. I would like to extend my sincere apologies for the unexpected issues you encountered. Please be rest assured that your constructive feedback has been well noted by our Engineering and Culinary team to further improve our service’s delivery. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, Morgan Ulaganathan Director of Rooms

Dear Valued Guest, Thank you for taking the time to complete our Guest Experience Survey via Hotels.com. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation – if there are any particular areas or associates you wish to highlight please do let us know. We look forward to welcoming you back in the near future. Best regard, Caravelle Management Team