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"I recently stayed in Mandila together with my 4 siblings and we all enjoyed our stay. The hotel was walking distance to all the great seafood restaurants. The front desk also helped us with all our local tours. The breakfast was great too... but definitely the staff made our stay a memorable one!"

"DO NOT BOOK THIS HOTEL BEFORE READING. This is a review from a Da Nang Local who has stayed in this hotel 5 times. Everytime, it gets worse. But this was the worst by FAR. What you see on Hotels.com is super-outdated, and a bait and switch. Some rooms are NOT in the main hotel but a ghost hotel about a half-a-mile away with ZERO staff and a designated breakfast area that is 2/10 compared to what is offered in the main hotel. The Family rooms, specifically, are totally different from what you see, dirty, old, and without AC you control. The ways are stained with who knows what. NO COUCH. It's as if you are literally in a temporary prison holding cell...for $300 USD. REFUSE to eat in the "other" breakfast hall. Go to the main hotel and eat there. The selection is x5 as good and the atmposphere is x20 what youll find in this military mess hall they set up. Shame on Mercure for being this greedy. Sold out all year and ZERO upgrades? No staff? No communication? This should feel like a 5-star hotel for the $ spent/and made, but instead it is quite literally one of the worst hotels in all of Da Nang. I would skip Ba Na Hills altogether, as it has gone way downhill...but if you MUST go, NEVER stay here. "

"Overall our stay was very pleasant. However the room had only 2 adult robes, even though I have indicated in my reservation that there would be 2 adults and 2 kids. When i approached the staff at front desk to ask for kids robes, they refused. We just wanted to experience wearing kimono altogether. "

"👎 Pool side Jacuzzi is a joke, barely fit in four people and the water is lukewarm. My family were advised to reserve a grilled seafood buffet at time of checking in. The seafood variety selection is below average. No lobster or good quality crab. I accidentally tipped the wine glass over, the waitress refused to refill the white wine even though one of our beverages was water. It’s definitely overrated on the website, disappointed!"

"Amazing!The most popular luxury hotel in Danang."

"A bit remote and nothing nearby "