외관

브릿지 코티지 여행 후기

4 out of 5
브릿지 코티지
47 Bridge Street, Richmond, TAS

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 15개 이용 후기 중 6개" "
평점 8 - 좋아요. 15개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 15개 이용 후기 중 3개" "
평점 4 - 별로예요. 15개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 15개 이용 후기 중 1개" "

8.8/10

청결 상태

10/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Karen

Cute and nice antique cottage. Everything you need. Only complaint is a very saggy bed mattress. Parking is limited
2023년 1월에 1박 숙박함
답변 제공: Owner 님, 2023년 3월 8일
Glad you enjoyed your stay - we enjoyed having you stay at our cottage. We will check the bed and if needed replace. We only have parking for 2 cars one for each cottageKind Regards

8/10 - 좋아요

Bernard

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Needs an update
The property is old and dark. Mattress was old as we kept rolling into the middle!
2022년 11월에 1박 숙박함
답변 제공: Owner 님, 2022년 11월 26일
Unsure who I am responding to as you are anonymous. Glad you enjoyed your stay.Our cottages were convict built in 1823 (and advertised as such) full of history and charm - loved by guests because of this. We will check the bed as it is not an old mattress - previous guests found it very comfortable.Kind Regards

8/10 - 좋아요

Judith

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Grounds were a bit run down but inside a very quaint cottage
2022년 11월에 1박 숙박함
답변 제공: Owner 님, 2022년 11월 26일
Hello JudithGlad you enjoyed your stay. The Gardener cancelled at short notice due to illness and has now been re-booked.Kind Regards

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great to stay in a heritage. Clean and well maintained cottage. Enjoyed the fire that was ready to go.
2022년 10월에 1박 숙박함
답변 제공: Owner 님, 2022년 11월 26일
Hello Martin,Thank you for your review.We are glad you enjoyed your stayKind Regards

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice position in town. Quiet spot , clean inside. Good shower. Roomy
2022년 6월에 1박 숙박함

8/10 - 좋아요

Edith

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and comfortable
2022년 6월에 3박 숙박함

2/10 - 너무 별로예요

Rene

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cottage was dusty. The bath dirty. The smoke alarms were empty and hanging open from ceiling. Crawling silverfish in bed and bed bugs in mattress that left us covered in bites. We left at dinner time and stayed somewhere else. Owner would not refund and was rude and angry. Accused us of carrying bed bugs in on our clothes. Exhaust fan in bathroom was also hanging ftom ceiling. DO NOT STAY HERE!!!
2022년 2월에 1박 숙박함
답변 제공: Owner 님, 2022년 2월 14일
Hello Rene, Thank you for your time in placing your Review which now gives me the opportunity to respond to your claims as I was previously unable to do so as you would not take my calls or phone me as requested and my text messages were blocked at a later stage. We place a great importance on cleanliness in our accommodation businesses and ensure that our cottages are thoroughly cleaned after each guest vacates the premises. The cottage was cleaned after the previous guests and obviously also the bathroom and bath which was thoroughly cleaned and in good condition when the cleaner left after cleaning the accommodation. The fan in the bathroom is not hanging down. We obtain our linen from the Linen Service and these clean sheets and pillow cases are used to make up the bed before each new guest arrives. A text message arrived from you informing me that you had vacated the cottage resulting from finding 2 bites on your partners face with a photo showing 2 small bites with a similarity to mosquito bites on her face. To put your mind at rest, although the bites seemed quite insignificant, I immediately arranged for an inspection of the cottage. The mattress, sheets and pillow cases and all bedding was checked and no evidence of silverfish, insects or bugs in the bedding was found. Photographic evidence of the bedding was also taken. This information was then sent to you confirming the bites did not come from the bedding. My suggestion to you was that they appeared to be mosquito bites. At no stage did I infer you were carrying bed bugs in your clothes as bed bugs didn't exist. I did suggest the bites could have come from something in or on your clothing as they were not from the bed. Apologies for the smoke detector battery being missing - it was taken out by a previous guest and arrangements had been made before your arrival for it to be replaced. The smoke detector is electronically connected and not reliant on the battery for operation and was operational during your stay. All other smoke detectors in the cottage are also electronically connected. Our accommodation has been running for years and we enjoy the opportunity of providing guests with a pleasant and enjoyable stay. We have made many friends over the years. It is not in my nature to be rude and angry and I deny the allegation that I was. On checking in to the accommodation I asked you to contact me if there was anything you needed or wanted to know - had you contacted me regarding these matters they could have been easily resolved. With Kind Regards Owner/Manager

6/10 - 괜찮아요

Elizabeth

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Great location and price. Check in was difficult due to needing to contact owner, bed mattress needs replacing and bedroom skylight makes sleeping difficult
2022년 1월에 3박 숙박함
답변 제공: Owner 님, 2022년 1월 9일
Hello Elizabeth, Thank you for your review. Due to an unexpected event I was unable to reply immediately to your call to access the property. This was due to being in a queue for a Covid test for 9 hours and ended up with a flat battery on my phone. A negative test was a great result. Had you phoned me during your stay I could have attended to these issues. I have had no previous negative reports of the mattress being uncomfortable - however I will check it and if it needs replacing it will be done immediately. We have a blind for the skylight which is being repaired at present due to a guest breaking it. Guests enjoy seeing the stars at night. All the best Kind Regards

10/10 - 훌륭해요

Brett

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the shops. Comfortable accommodation.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful little cottage! We can’t wait to stay again.
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely comfortable cottage. Enjoyed our overnight acvommodation.
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This cottage was charming with period furniture and decoration. The furniture was so comfortable that I did not want to leave. The host was friendly, knowledgeable and helpful. I wish we could have stayed longer.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owners were there to meet us and feel welcome. Cottage beautifully restored and very comfortable. Thoroughly enjoyed our stay. Thank you for having us
2019년 11월에 1박 숙박함