Really sorry to find you did not have a good experience and also extremely surprised that you had an issue with the cleaning. Reading through our previous reviews cleanliness is one of our best points. The cleaners are normally very thorough and even have a check list to tick off! The cleaner must have been having a "bad day" but we will certainly look into the matter. Glad you found the position convenient, we are very handy for city and country. Also very glad the bathroom was spotless.