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컴포트 스위트 홉스 여행 후기

2.5 out of 5
컴포트 스위트 홉스
2708 West Scenic Drive, Building A, Hobbs, NM

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 437개 이용 후기 중 191개" "
평점 8 - 좋아요. 437개 이용 후기 중 116개" "
평점 6 - 괜찮아요. 437개 이용 후기 중 55개" "
평점 4 - 별로예요. 437개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 437개 이용 후기 중 47개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Julie Zarges

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Couldn't get to breakfast. Too many families with children took over the breakfast area.
2024년 5월에 1박 숙박함
답변 제공: Amanda 님, 2024년 5월 17일
Julie,Thank you for taking the time to leave us a review, I would like to apologize for failing to meet your expectations. We are now coming upon summer time when more families are traveling for sports etc. Our staff works hard to ensure our guests enjoy their stay, Again I apologize for failing to meet your expectations. We do hope to have another opportunity in the future to properly host you.Thank you,Amanda Garcia

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To hot
2024년 2월에 1박 숙박함
답변 제공: Amanda 님, 2024년 5월 14일
Sandra,Thank you for taking the time to leave a review. We work very hard to ensure our guests enjoy their stay. We do hope to have you back again.Thank You,Amanda Garcia

2/10 - 너무 별로예요

Jacob

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Apparently I was told that there was not a room available for me. I had changed my check date but per the system they could accommodate me. Expedia said they spoke with the property and they said they secured my room and would charge me for one night. I walk in and I was told that there is no reservation and the fee I was charged was a no show fee. I do not blame Expedia but I do blame the property.
2024년 5월에 2박 숙박함
답변 제공: Amanda 님, 2024년 5월 13일
Hello Jacob,I would like to start off by apologizing for any confusion on your reservation. We did not speak with Expedia about this or we would have taken care of everything on our end so that you would not have had to deal with this, I do apologize for this.Thank you,Amanda Garcia

10/10 - 훌륭해요

SANJUANA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 5월에 2박 숙박함
답변 제공: Amanda 님, 2024년 5월 13일
Sanjuana,Thank you for taking the time to leave us a review, it is nice knowing the staffs hard work does not go unnoticed. We hope to see you again.Thank you,Amanda Garcia

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Amanda 님, 2024년 5월 4일
Mario,Thank you for taking the time to leave a review. Our staff works hard to ensure our guests enjoy there stay, and it is our guests like you that make us enjoy what we do. It is very nice to know the staffs hard work does not go unnoticed. We hope to have you again soon.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Ivana

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Amanda 님, 2024년 5월 4일
Ivana,Thank you for taking the time to leave a review, I do apologize for not meeting your expectations on your stay. I am not aware of what specifically was the issue, anytime you stay we encourage guests to make staff aware of any issues so that we may take care of them. Again our apologies.Thank you,Amanda Garcia

8/10 - 좋아요

Donnie

2024년 3월에 1박 숙박함
답변 제공: Amanda 님, 2024년 5월 16일
Donnie,Thank you for taking the time to leave a review, I would like to apologize for failing to meet your expectations, we do hope for another opportunity in the future to meet your expectations.Thank you,Amanda Garcia

10/10 - 훌륭해요

Melanie

2024년 4월에 2박 숙박함
답변 제공: Amanda 님, 2024년 5월 9일
Melanie,Thank you for taking the time to leave a review, our staff works hard to ensure our guests enjoy their stay. It is Great knowing the hard work does not go unnoticed.Thank you,Amanda Garcia

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Amanda 님, 2024년 4월 2일
Heather,Thank you for taking the time to leave us a review, our staff works hard t ensure our guests enjoy their stay. It is our guests like you that make us appreciate what we do. We hope to see you again soon.Thank you,Amanda Garcia

10/10 - 훌륭해요

Michael 님, mannford

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, great value for your money!
2024년 2월에 2박 숙박함
답변 제공: Amanda 님, 2024년 3월 4일
Michael,Thank you for taking the time to leave us a review. It is our guests like you that make us appreciate what we do. Our staff works hard to make our guests stay enjoyable. We hope to see you again soon.Thank You,Amanda Garcia

8/10 - 좋아요

sherry

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 2월에 3박 숙박함
답변 제공: Amanda 님, 2024년 2월 20일
Sherry,Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Our staff works very hard to ensure our guests have a great stay. We do hope to see you again in the future.Thank you,Amanda Garcia

10/10 - 훌륭해요

Drake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good. Needs new mattress though
2024년 1월에 2박 숙박함
답변 제공: Amanda 님, 2024년 2월 8일
Drake,Thank you for taking the time to leave us a review, I have passed the information along so that the staff can look into the bedding issue. We hope to have you back soon.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Omar

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Amanda 님, 2024년 2월 6일
Omar,Thank you for taking the time to leave a review. I would like to apologize for failing to meet your expectations. I hope any issues you have can be resolved for our future guests. Again our apologies.thank you,Amanda Garcia

6/10 - 괜찮아요

Rebecca

가족 여행
bathtub hardware broke and or missing in tub and cockroach greeted us first thing in tub area :( telephone in room doesnt work fitted sheet not acceptable called for new ones Breakfast and its helpers was excellent, pillows and tv were great, only ice machine that worked was on 1st floor, we were on 3rd :(, it did seem safe area overall
2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2024년 2월 6일
Rebecca,Thank you for taking the time to leave a review, Id like to apologize on your experience with us on your most recent stay, our staff does work very hard to make sure our guests do enjoy their stay. All issues are being looked into an addressed, we do hope to properly host you again in the future and hope to meet your expectations. Again I am very sorry.Thank you,Amanda Garcia

10/10 - 훌륭해요

Chelsey 님, Hobbs

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 29일
Chelsey,Thank you for taking the time to leave a review, We are so glad to hear you enjoyed your stay with us, our staff works hard to make sure our guests stay is enjoyable, I am glad to know it does not go unnoticed. Thank you for that!!We hope to see you again soon.Thank you,Amanda Garcia

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My go-to hotel in Carlsbad
I have stayed at this hotel a dozen times. The staff is friendly and the breakfast selection seems to have grown. The lobby was really nicely decorated for Christmas. The suites are layed out well with plenty of room for 2 adults and 2 teenagers.
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2024년 1월 1일
David,Thank you for taking the time to leave us a review, I am so glad to hear you enjoyed your stay! Our staff works hard to ensure our guests have an enjoyable stay. We hope to see you again soon,Thank you,Amanda Garcia

8/10 - 좋아요

Kara

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Amanda 님, 2023년 12월 25일
Kara,Thank you for taking the time to leave us a review, I would like to apologize for failing to meet your expectations on your recent stay. Or staff works hard to ensure all our guests have an enjoyable stay. We do hope to be able to host you again in the future and to meet your expectations.Thank you,Amanda Garcia

10/10 - 훌륭해요

Rocio Y

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 21일
Rocio,Thank you for taking the time to leave a review, It is our guests like you that make us love what we do, our staff works hard to make sure our guests enjoy there stay! We cant wait to have you back again.thank you,Amanda Garcia

6/10 - 괜찮아요

Kaila

2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2023년 12월 19일
Kaila,Thank you for taking the time to leave us a review, I would like to apologize for any issues during your recent stay. Our staff works hard to make sure our guests have an enjoyable stay. Again my apologies, we do hope to have you back again soon so that we may meet your expectations.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Esmeralda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 19일
Esmeralda,Thank you for taking the time to leave a review, Again i would like to apologize for the inconvenience during your stay. I have addressed the issues with staff. We do hope to have you back again soon.Thank you,Amanda Garcia

8/10 - 좋아요

Carlos Romero

2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2023년 12월 6일
Carlos,Thank you for taking the time to leave a review, I would like to apologize for failing to meet your expectations, Our staff works hard to make all of our guests stat enjoyable. We do hope that you would give us another opportunity in the future to meet your expectations.Again we apologize,Thank you,Amanda Garcia

10/10 - 훌륭해요

amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
It was a nice hotel, a little old but was just fine for me and my family. The pool was cold because the heater didn’t work but my Girls didn’t mind. Popcorn and warm cookies when we got there and close everything.
2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2023년 12월 5일
Amanda,Thank you so much for taking the time to leave us a review, We enjoyed having you all this past weekend along with all the players who came to play their little hearts out. We enjoyed every one of yall. And we hope to see you all again soon. Thank you,Amanda Garcia

10/10 - 훌륭해요

rodrigo

2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 25일
Rodrigo,Thank you for taking the time to leave us a review, It is our guests like yourself that make us appreciate what we do! Our staff works very hard to ensure our guests have a great stay and Im happy to see that does not go unnoticed, Thank you again and we hope to see you soon.Thank you,Amanda Garcia

10/10 - 훌륭해요

Tania

2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 5일
Tania,Thank you for taking the time to leave us a review. We appreciate knowing our staffs hard work does not go unnoticed. We hope to see you again soon.Thank you,Amanda Garcia

10/10 - 훌륭해요

Valeria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in Hobbs last minute and were very happy that we chose this place. The room was very spacious and the whole family loved the breakfast! All the employees were very nice and made our stay great.
2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 11월 29일
Valeria,Thank you so much for taking the time to leave a review, we Appreciate it very much when a guest notices our staff's hard work. they work very hard to ensure our guests stay is enjoyable. Again Thank you so much, we hope to have you back again.Thank you,Amanda Garcia

10/10 - 훌륭해요

EDUARDO JOSE

2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 11월 22일
Jose,Thank you for taking the time to leave a review,its our guest like you that make us appreciate what we do.We hope to see you again soon,Thank yuAmanda Garcia

8/10 - 좋아요

TaMisha

2023년 11월에 2박 숙박함
답변 제공: Amanda 님, 2023년 11월 20일
Tamisha,Thank you for taking the time to leave a review, I would like to apologize for failing to meet your expectations, Our staff works hard to make our guests stay enjoyable, again I do apologize and hope that we can meet your expectations in the future.Thank you,Amanda Garcia

10/10 - 훌륭해요

Leon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Amanda 님, 2023년 11월 13일
Leon,Thank you for taking the time to leave us a review. It is our guests like yourself that make us appreciate what we do and knowing our staffs hard work does not go unnoticed. We hope to host you again in the future.Thank you,Amanda Garcia

10/10 - 훌륭해요

Regina S.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine!
2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 11월 13일
Regina,Thank you for taking the time to leave us a review, we are so Happy to hear that you had a good stay with us, our staff works hard to ensure our guests feel welcome. We hope to see you soon.Thank you,Amanda Garcia

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 11월 13일
Jose,Thank you for taking the time to leave us a review, we are glad you had a good stay and we do hope to see you again in the future.

8/10 - 좋아요

Erika

2023년 10월에 1박 숙박함
답변 제공: Amanda 님, 2023년 10월 31일
Erika,Thank you for taking the time to leave us a review, I would like to apologize for failing to meet your expectations, our staff works very hard to make all our guests stays enjoyable, we do hope that you would give us another opportunity in the future to meet your expectations. Again our apologies.Thank you,Amanda Garcia

6/10 - 괜찮아요

Bernardo

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Dissatisfied with room 205
2023년 10월에 4박 숙박함
답변 제공: Amanda 님, 2023년 10월 14일
Bernardo,Thank you for taking the time to leave a review, I want to apologize for the experience you had during your most recent stay, I have gotten with the staff to correct any issues mentioned. Our staff works very hard to ensure our guests have an enjoyable stay. Again my apologies.Thank you,Amanda Garcia

10/10 - 훌륭해요

brad

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 9월에 1박 숙박함
답변 제공: Amanda 님, 2023년 10월 2일
Brad,Thank you so much for taking the time to leave us a review, it is our guest like yourself that make us appreciate what we do. Knowing the staffs hard work does not go unnoticed. We hope to have you again soon.Thank you,Amanda Garcia

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked is represented in my ratings above. What I did not have time to do was tell the staff about two things: 1) the right arm on the desk chair is loose and needs to be tightened, and 2) there was an annoying pulsing sound in the room, low in noise level, which was present when we checked in but stopped between 9:25pm and began again at 5:23am. It was almost impossible to locate, but seemed to be coming from the small refrigerator in the room.
2023년 9월에 1박 숙박함
답변 제공: Amanda 님, 2023년 10월 4일
Margret,Thank you for taking the time to leave us a review as well as letting us know of any issues that we need to address. Those issues will be taken care of, We are glad you enjoyed your stay, our staff works hard to make sure our guests have an enjoyable stay. We hope to have you again.Thank you,Amanda Garcia

6/10 - 괜찮아요

Max

아이를 동반한 가족 여행
I appreciate the clean room and lobby. The pool seemed dirty and pretty cold. I think this would be an easy correction. Thank you for the stay. It should be noted the morning breakfast staff were the best staff.
2023년 9월에 2박 숙박함
답변 제공: Amanda 님, 2023년 9월 26일
Max,Thank you for taking the time to leave a review,I would like to Apologize first off for failing to meet your expectations, We have had some very busy sold out weeks which of course is no excuse but when we have the opportunity we get to the pool, the staff is aware and staying on top of that issue , thank you forgetting u know, we do hope you would give us another opportunity and we hope to see you again.Thank you,Amanda Garcia

4/10 - 별로예요

Carol

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean. Very run down. Visible grime on the floors. Carpet in front of each room frayed and worn. Pull out bed had visible yellow stains on the mattress. Molding in the bathroom coming off. I do not recommend stayed here. The cost is high and looks like a cheap unkept motel 6.
답변 제공: Amanda 님, 2023년 9월 26일
Carol,Thank you for taking the time to leave a review,Our staff does work hard to try to make each of our guests have an enjoyable experience and I would like to Apologize for failing to meet your expectations, all issues have been noted and will be addressed, thank you for bringing those to our attention. Again I would like to apologize and we do hope you would give us another opportunity in the future to meet your expectations.Thank you,Amanda Garcia

6/10 - 괜찮아요

Liz

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room had a smell that we couldn’t identify. We also requested a new sofa bed mattress because ours was extremely dirty and stained but they said they didn’t have any extra. Our mini fridge didn’t cool. The breakfast was good but other than that, I wasn’t impressed with the quality and cleanliness.
2023년 9월에 1박 숙박함
답변 제공: Amanda 님, 2023년 9월 25일
Liz,Thank you for taking the time to leave a review, Id like to apologize for failing to meet your expectations, our staff works very hard to make sure our guests are happy with their stay. Please rest assured that we are addressing the issues mentioned above. Again I would like to apologize and do hope you would give us another in the future to meet your expectations.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Don

2023년 9월에 1박 숙박함
답변 제공: Amanda 님, 2023년 9월 25일
Don,Thank you for taking the time to leave us a review, I would like to apologize for failing to meet your expectations, our staff works very hard to make all our guests stays enjoyable, we do hope you would give us another chance in the future to meet your expectations. Again our apologies.Thank you,Amanda Garcia

10/10 - 훌륭해요

Brittanni

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice had issues with check in at first they glt it fixed room was amazing will be there again
2023년 8월에 6박 숙박함
답변 제공: Amanda 님, 2023년 8월 30일
Mrs. Brittanni,First off thank you for taking the time leave us a review,I am glad we were able to accommodate the issue which was an error on our end, again I Apologize for that, We enjoyed having you and hope to see you again in the future!! You are a guest I will Always remember and I appreciate getting to know our guests to better assist them on every visit. Thank you,Amanda Garcia

4/10 - 별로예요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Power was out upon checking in. Room was 85 degrees and there wasn’t any hot water. Bed was great.
2023년 8월에 1박 숙박함
답변 제공: Amanda 님, 2023년 8월 9일
Christopher,Thank you for taking the time to leave a review, I do want to apologize for the issue during your stay, we did have a pretty nasty storm during your stay which knocked out the power for a few hours. We do hope you would give us another opportunity in the future.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Jesus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible service and rooms
Worst experience ever ! We travel because of my daughter’s softball . So we are always trying to seek a good clean comfy place! Since we are out in the sun all day we want to get back to a spot that’s comfortable clean, friendly but this was not the case at all .Our first incident happened in. breakfast the waffle batter spout broke so all the batter was coming out i was trying to be nice and informed the lady like “Hey iam sorry but the spout broke and all the batter is coming out “, she replied”i’m busy just leave it there.” I was like okay . Come to our surprise we get to our room and we found leaks in the entrance and in the bathroom. So we go downstairs and the front desk Shawn P. was the most unprofessional worker i have encountered . We asked if they can do something to fix the problem he stated “they couldn’t do anything and that’s a known problem that happens in that room “ I was like how do you expect us to stay in that room it’s a safety hazard i have young kids they can slip parts of the ceiling can come down and he insisted it was out of his control and could not do anything about it . Iam like fine get us another room he said they were full . So at that point i demanded a refund , because we were concerned about our safety. They threatened to call the police on us. Rather then help us, their only solution was to place a bucket for the water. Knowing this was a known issue and water in the light fixtures. Worst experience ever.
2023년 8월에 2박 숙박함
답변 제공: Amanda 님, 2023년 8월 9일
Jesus,Thank you for taking the time to leave a review, we do apologize for the experience you had during your stay. I can assure you this was not a known issue, or the room would have been taken out of order, we did find the problem and the issue has been resolved. Again we apologize.Thank you,Amanda Garcia

8/10 - 좋아요

Ernesto

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 2박 숙박함
답변 제공: Amanda 님, 2023년 8월 1일
Ernesto,Thank you for taking the time to leave a review, I wold like o apologize for failing to meet your expectations and we do hope you would give us another opportunity in the future, our staff does work hard to ensure all our guests expectations are met. Again my apologiezs.Thank you,Amanda Garcia

4/10 - 별로예요

Evelyn

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room service went in and took towels and necer replaced them and we didnt have any for the next day.
2023년 7월에 2박 숙박함
답변 제공: Amanda 님, 2023년 7월 31일
Evelyn,Thank you for taking the time to leave a review, I would like to apologize for your experience with us, please rest assure this issue will be addressed so that this does not happen again. I do hope you would give us another opportunity in the future to leave you with a better experience,. Again my apologies.Thank you,Amanda Garcia

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태
Easy access, clean and comfortable, good TV options. Furniture was decent. Drapes were damaged. Carpet transition inside room door was trashed. Room, elevator, halls etc. are showing the signs of abuse and lack of maintenance. People without personal standards rent rooms and intentionally inflict damage. Repairs to walls have been made by unskilled workers. The hallways smell bad because air doesn’t move.
2023년 7월에 1박 숙박함
답변 제공: Amanda 님, 2023년 7월 31일
David,Thank you for taking the time to leave a review, I would like to apologize for the experience you had on your recent stay with us, we do have a hard working staff who work hard to make the best experience for our guests. We do hope you would give us another opportunity in the future to give you a better experience, again my apologies.Thank you,Amanda Garcia

8/10 - 좋아요

Gregory

2023년 7월에 1박 숙박함
답변 제공: Amanda 님, 2023년 7월 24일
Gregory,Thank you for taking the time to leave us a review, I would like to apologize for failing to meet your expectations, we do strive to make our guests stay enjoyable, I do hope you would give us an opportunity in the future to meet your expectations. Again my apologies.Thank you,Amanda Garcia

8/10 - 좋아요

Skyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good clean hotel and comfortable beds
2023년 7월에 3박 숙박함
답변 제공: Amanda 님, 2023년 7월 19일
Skylar,Thank you for taking the time to leave a review, we appreciate all f our guests ad always hope to leave them with a good experience, we hope to see you again soon.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Joe

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was nothing about it that I liked I wasn't able to check in due to not having a $250 deposit that I didn't know nothing about so overall experience was horrible I had to sleep in my vehicle for the night cuz I wasn't able to check in after I paid for the room the room was paid for but still didn't get to stay in it.
2023년 7월에 1박 숙박함
답변 제공: Amanda 님, 2023년 7월 17일
Joe,Thank you for taking the time to leave a review, Id like to apologize for the experience you had with us, I am not exactly sure what the situation was but I will be looking into this, Unfortunately we do have a policy on not renting to locals as well as most hotels in town do as well, for any exceptions we are required a deposit .Again my apologies.Thank you,Amanda Garcia

8/10 - 좋아요

Maria

2023년 7월에 2박 숙박함
답변 제공: Amanda 님, 2023년 7월 12일
Maria,Thank you for taking the time to leave us a review, I would like to apologize that we failed to meet your expectations, we do strive very hard to make our guests stay enjoyable, Again I do apologize and hope that you would give us another opportunity in the future to meet your expectations.Thank you,Amanda Garcia

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exelente
2023년 6월에 3박 숙박함
답변 제공: Amanda 님, 2023년 6월 27일
Ivan,Thank you so much for taking the time to leave us a review, we appreciate our guests like you, it lets us know our hard work was appreciated, we hope to see you again soon.Thank you,Amanda Garcia

2/10 - 너무 별로예요

Meliana

2023년 6월에 1박 숙박함
답변 제공: Amanda 님, 2023년 6월 27일
Meliana,Thank you for taking the time to leave us a review, I would like to apologize for failing to meet your expectations on your most recent stay with us. We do hope you would give us another chance in the future to meet your expectations. Again our apologies.Thank you,Amanda Garcia