My sincere apologies that your stay with us did not meet your expectations. Please rest assured that your feedback will be put to good use and that I will personally ensure we take the learning from your valuable feedback. We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made.

Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.

Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok.

Thank you for your compliments at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.

Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok. Hope to see you again in the near future.

Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings. We are deeply disappointed that in this instance we did not fully meet your expectations. I hope that we will have the opportunity to welcome you back soon sometime in the future. Meanwhile, please do not hesitate to contact me directly if I can offer further assistance.

Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.

당신의 지원에 정말 감사합니다

感謝您選擇了我們的酒店並抽出寶貴時間為我們進行評價。我們致力為每位客人提供最優質、舒適的入住體驗。 我們非常高興閣下滿意我們。期待在不久的將來能再次歡迎 閣下蒞臨我們的酒店！此致，木棉花酒店

感謝您選擇了我們的酒店並抽出寶貴時間為我們進行評價。我們致力為每位客人提供最優質、舒適的入住體驗。 我們非常高興閣下滿意我們。期待在不久的將來能再次歡迎 閣下蒞臨我們的酒店！此致，木棉花酒店

感謝您選擇了我們的酒店並抽出寶貴時間為我們進行評價。我們致力為每位客人提供最優質、舒適的入住體驗。 我們非常高興閣下滿意我們。期待在不久的將來能再次歡迎 閣下蒞臨我們的酒店！ 此致， 木棉花酒店

Thank you for such wonderful comments. We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one. Best Regards, Apartment Kapok Team

Thank you for such wonderful comments. We are so glad to have offered you a great experience here, and we are truly grateful to hear your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one. Best Regards, Apartment Kapok Team

感謝您選擇了我們的酒店並抽出寶貴時間為我們進行評價。我們致力為每位客人提供最優質、舒適的入住體驗。 我們非常高興閣下滿意我們。期待在不久的將來能再次歡迎 閣下蒞臨我們的酒店！ 此致，

Thank you for such wonderful comments. We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one.

非常感謝您選擇入住香港木棉花並與我們分享您的住宿經驗。對您給予我們服務的意見，我們會作出檢討與改善，我們誠意希望能再次為您服務讓您重拾對木棉花的信心。感謝您給予我們鼓勵與讚美，能夠為您服務是我們莫大的榮幸。祝你有個愉快的一天！

Thank you for such wonderful comments. We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one. Best Regards,

Thank you for such wonderful comments. We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. Thanks a lot for the support and we promise your next stay would be as memorable as this one. Best Regards,

Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings. We are deeply disappointed that in this instance we did not fully meet your expectations. I hope that we will have the opportunity to welcome you back soon sometime in the future.

Thank you for your valuable feedback on your recent stay with us. We look forward to your return!

Thank you for your compliments about Kapok Apartment! Hope to see you again in the near future.

Thank you for your compliments about Kapok Apartment! Hope to see you again in the near future.

Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.

Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings. We are deeply disappointed that in this instance we did not fully meet your expectations. I hope that we will have the opportunity to welcome you back soon sometime in the future.

Thank you for your valuable feedback on your recent stay with us. We truly appreciate it when our guests take the time to share their experience as it helps us to improve our service offerings. My sincere apologies that your stay with us did not meet your expectations. Please rest assured that your feedback will be put to good use and that I will personally ensure we take the learning from your valuable feedback. We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made. Thank you.

Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok.

Dear Tim, Thank you for taking the time to share your experience. My sincere apologies that your stay with us did not meet your expectations. Sorry for we can not change the twin bed room for you as your check in request ,because you booked the double bed room and we don't have any twin bed room available.Thank you your comment again.

Thank you for your comments and feedback in regards to your stay at Apartment Kapok. We do apologize for the inconvenience caused due to the curtain issue. We will most definitely look into it and thank you again for bringing it to our attention. Thank you once again and hope to see you again in the near future.

Many thanks for taking the time to share your experience at our Apartment with the community! Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them. When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!

Thank you very much for choosing Kapok in Hong Kong and sharing your experience with us. I am sorry that the hotel is indeed a building with more than 38 years of history. Your review and improvement of our service quality opinions, we sincerely hope to serve you again to let you regain confidence in kapok. Thank you for your encouragement and praise, and it is our great honour to serve you. I wish you a happy day!

My sincere apologies that your stay with us did not meet your expectations. Please rest assured that your feedback will be put to good use and that I will personally ensure we take the learning from your valuable feedback. We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made.

Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.

My sincere apologies that your stay with us did not meet your expectations. Please rest assured that your feedback will be put to good use and that I will personally ensure we take the learning from your valuable feedback. We hope to have you back at Kapok Apartment in future to demonstrate the improvements we will have made.

感謝您在百忙之中抽空分享您的住宿經驗，佷高興您對酒店地理位置的認可。很抱歉酒店的確是有逾 38 年曆史的建築物。我們已竭力保養設施, 確保客人入住舒適。關於房間的清潔問題，我們會跟部門主管再次檢討，改進及加強對員工的培訓。我們很遺憾這次入住给您带来不好的体验。對於您入住期间所遇到的不愉快體驗我們致以萬分歉意，期待在不久的將來能再接待您，為您提供更佳的體驗。

Thank you for your compliments about the friendly service offered by the team here at Kapok Apartment! We really do appreciate it when guests notice our dedication and I will be sure to share your appreciation with them.