Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungFront Office Manager

Thank you for taking the time to share your recent experience with us and we look forward to welcoming you back in the future! Yours sincerely, Angel Lee Assistant Front Office Manager

Thank you for taking the time to share your recent experience with us. Thank you again for your stay and review. We would be honored to welcome you again in the future!

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel!

Thank you very much for taking your precious time in sharing your comment. First of all, we are sorry for the disappointment and inconvenience that you had encountered, for which please accept our apology. Please rest assured that as our top commitment in lifting guest satisfaction, we have seriously look into the matter with our account department and bank for enhance the credit card refund process. We are caring your case sincerely. Please understand this is the individual case as the system error happened by the credit card center. We will definitely monitor your case with our bank time to time and will update you for any further information. Should you have any queries, please do not hesitate to contact us. Thank you again for choosing our hotel and your valuable review! Yours sincerely, Zoe Leung Assistant Front Office Manager

Thank you so much for reviewing your recent stay with us. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Zoe Leung Assistant Front Office Manager

Thank you very much for your time to review our hotel. Your feedback will allow us more insight into which areas need improvements, so for that we appreciate the time you took to offer us this feedback. Once again, thank you for your stay and review and it would be a pleasure to welcome you back to our improved hotel! Yours sincerely, Zoe Leung Assistant Front Office Manager

Thank you for taking the time to share your feedback. Your valuable comments allows us to understand the areas where we still need to improve. Thank you for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager

Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us and that our staff services met your expectation. Thank you for your great review and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

Thank you for taking the time to share your feedback. Please accept my apology for the disturbance during your stay which ruined your experience. Once again, thank you for your valuable comment and we sincerely hope you can give us a chance to regain your confidence. With Warm Regards, Michael LeungFront Office Manager

Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed everything that we provided. We also highly appreciated your kind words on our staff services. Your compliment is encouraging and we will keep it up. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager

Thank you so much for taking the time to share your feedback. We are glad to hear that you have a perfect stay with us and that our hotel designs were met your expectation. Your compliment is encouraging and we will keep it up. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager

Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us and that our staff services met your expectation. Thank you for your great review and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us. Regarding the specific comment, the hotel renovation program of using eco friendly products are in progress. Thank you again for choosing Butterfly Hotels and we look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

Thank you for sharing your recent experience! It is always a great pleasure to learn how our guests enjoyed their stay with us. Please also accept my apology for the disturbance during your stay and the bathroom cleanliness which ruined your experience. Thank you again for choosing Butterfly Hotels and we still look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

Thank you for sharing your recent experience! It is always a great pleasure to learn how our guests enjoyed their stay with us and our room designs met your expectation. Please also accept my apology for the disturbance during your stay which ruined your experience. Thank you again for choosing Butterfly Hotels and we still look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

Thank you for sharing your recent experience! We are glad to hear that you enjoyed the stay with us. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Front Office Manager

Thank you for sharing your recent experience! It is always a great pleasure to learn how our guests enjoyed their stay with us and our room designs met your expectation. Thank you again for choosing Butterfly Hotels and we still look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

Thank you very much for taking the time to share your feedback. We are glad to hear that your had a wonderful stay with us. It is always pleasing to hear feedback from our valued guests. Thank you once again for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

Thank you for sharing your recent experience! We are glad to hear that you enjoyed the stay with us. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Front Office Manager

Merci d'avoir partagé votre récente expérience ! Veuillez accepter mes excuses pour les perturbations survenues lors de votre séjour qui ont gâché votre expérience mais j'ai beaucoup apprécié vos commentaires constructifs qui sont essentiels à notre amélioration. Merci encore d'avoir choisi Butterfly Hotels et nous attendons toujours avec impatience votre prochain séjour à Hong Kong.En vous remerciant chaleureusement,Michael Leungchef de réception

Thank you for sharing your recent experience! We are glad to hear that you enjoyed the stay with us and your kind words about the design of our rooms and staff services. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Front Office Manager

Thank you for taking the time to share your valuable comment and we do hope you would give us a chance to win your confident back. With Warm Regards, Michael Leung Front Office Manager

我們非常感謝閣下抽出寶貴的時間來分享住宿體驗。 希望有機會再次為您提供更優質的服務。 期待閣下再次光臨。 此致， 梁展浩 前堂部經理

Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungFront Office Manager

Thank you very much for your comments. Please accept my sincere apologies for the room availability of the disturbance during your recent stay. Your constructive feedbacks have been shared with the department concerned for service improvement. Thank you again for sharing your experience with us.With Warm Regards, Michael Leung Front Office Manager

Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our hotel location. Thank you again for choosing Butterfly Hotel and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungFront Office Manager

Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us and everything met your expectation. Thank you again for choosing Butterfly Hotels and we all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to share your recent experience. We are glad to hear that hotel everything met your expectation. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael LeungFront Office Manager

Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us. Thank you again for sharing your experience with us. We all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

Thank you for taking the time to share your recent experience. We are glad to hear that our hotel location met your expectation. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us. Thank you again for sharing your experience with us. We all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to sharing your experience. It is always a great pleasure learning how our guests enjoyed their stay with us. Thank you for bringing this to our attention and we will review the room situation for further improvement. Thank you again for choosing Butterfly Hotels and we all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for staying at Butterfly on LKF. Please accept my sincere apologies for your unpleasant experiences during your recent stay. Your constructive feedbacks were appreciated as they allow us to improve our service standards. We hope we will have the opportunity to welcome you back sometime in the future.With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to share your recent experience. We are glad to hear that our hotel location and room condition met your expectation. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our rooms. Thank you again for your choosing Butterfly Hotels and we look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our location and room setup. Your compliment is encouraging and we will keep it up. Thank you again for sharing your experience and we look forward to welcoming you back.With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for taking the time to share your recent experience with us. We are delighted to hear that you had a wonderful stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future.With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for taking the time to share your recent experience with us. We are delighted to hear that you had a perfect stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future.With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for taking the time to share your recent experience. We are delighted to learn that you had a fantastic stay with us. Please do come back and we hope to bring you another wonderful time the next time you visit! With Warm Regards, Michael Leung Assistant Front Office Manager

感謝 閣下抽空與我們分享入住經歷及對酒店的房間設計提供寶貴的意見。有關 閣下於入住期間所引起的不便, 我們再次表示抱歉。我們會不斷努力提高我們的服務，使您有更賓至如歸的感覺。期待您的再次光臨！此致， 梁展浩 前堂部副經理

Thank you for staying at Butterfly on LKF. We hope everything met your expectations. Thank you again and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for taking the time to share your recent experience. I am glad to hear that you had a perfect trip with us. Thank you again for choosing Butterfly on LKF and we look forward to welcoming you back very soon. With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for taking the time to share your recent experience. I am glad to hear that you had a perfect trip with us and that our hotel location met your expectations. Thank you again for choosing Butterfly on LKF and we look forward to welcoming you back very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for taking the time to share your recent experience. I am glad to hear that you had a perfect trip with us. Thank you again for choosing Butterfly on LKF and we look forward to welcoming you back very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

Thank you for your feedback. I was disappointed to note that our guestroom design were below your expectations. We wish to extend our sincere apology for any inconvenience you have experienced. Regarding the issue of air-conditioner, our Engineering team will work out utmost to avoid the problem again. Once again, thank you for your valuable comment and we do hope you would give us a chance to win your confident back.With Warm Regards, Michael LeungAssistant Front Office Manager

Thank you for taking the time to share your recent experience. I am glad to hear that you had a perfect trip with us. Thank you for choosing Butterfly on LKF and we look forward to welcoming you back very soon. With Warm Regards, Michael Leung Assistant Front Office Manager