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Hotel Alexandra

4.5 star property
Luxury hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Hotel Alexandra

Interior
43-inch flat-screen TV with satellite channels, TV
Breakfast, lunch and dinner served
Exterior detail
Seasonal outdoor pool
Located in the heart of Causeway Bay, Hotel Alexandra offers a luxurious retreat. Unwind at the seasonal pool or get energized at the gym, while staying connected with WiFi and multilingual staff nearby. With Cafe A's various dining options and a bar to relax, previous guests have praised this hotel for its helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout drapes

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
2 bathrooms
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond City View Room

7.6 out of 10
Good
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | 1 bedroom, minibar, in-room safe, blackout drapes

Clover City View Room

8.4 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
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About the neighborhood

Located in North Point, a neighborhood in Hong Kong Island, Hotel Alexandra is near a metro station. Sogo Causeway Bay and Times Square Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Looking to enjoy an event or a game while in town? See what's going on at Happy Valley Race Course.
Visit our Hong Kong Island travel guideOpens in a new window
Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Times Square Shopping Mall - 2 min drive - 2.4 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
  • Happy Valley Race Course - 3 min drive - 2.8 km
  • Pacific Place - 3 min drive - 3.4 km
  • Lan Kwai Fong - 4 min drive - 4.5 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Uncle Ben Coffee - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬2 min walk
  • ‪Five Guys - ‬2 min walk

About this property

Hotel Alexandra

Luxury hotel near Sogo Causeway Bay
Located close to Times Square Shopping Mall and Happy Valley Race Course, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • Smoke-free premises, wedding services, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

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Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 832 reviews
Rating 8 - Good. 278 out of 832 reviews
Rating 6 - Okay. 87 out of 832 reviews
Rating 4 - Poor. 41 out of 832 reviews
Rating 2 - Terrible. 24 out of 832 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, easy to get to the MTR station.
Stayed 10 nights in Aug 2025

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a pretty good hotel.
Stayed 3 nights in Jul 2025

8/10 Good

HOI-YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 13 nights in Jul 2025

10/10 Excellent

Kai Bong Spancer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staffs are friendly and helpful. Definitely will book again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Really nice hotel and we enjoyed our stay. For the price we are paying, it would be nice to be given water instead of asking us to pay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa Mayshuen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Hotel is clean. All staff are professional, courteous and helpful.
Stayed 8 nights in Jul 2025

10/10 Excellent

Tin Yu

Liked: Cleanliness, amenities, property conditions & facilities
hotel is in good location and convenient for all traffic, services and staffing is great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Nicely decorated hotel, convenient location
Stayed 4 nights in Jun 2025

10/10 Excellent

Haruka

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was extravagant. Stuff was nice and room was clean. Location was also nice. I would stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joline Dawn

Liked: Cleanliness, amenities, property conditions & facilities
So nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlena

Liked: Cleanliness, amenities
Very easy to get to from train station. Clean, spacious and Thomas, the night front desk clerk was very helpful and courteous. AC was wonderful. Bed was soft and had a small view of the harbor. It was a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great amenities, ease of access to local shops
Stayed 5 nights in May 2025

8/10 Good

Lulu Chui Wah

Liked: Cleanliness, property conditions & facilities
Very convenient location
Stayed 7 nights in Jun 2025

8/10 Good

ah ming

Liked: Cleanliness, staff & service, property conditions & facilities
Like the lobby and bling in all the best to common area. Friendly staff and helpful
Stayed 7 nights in Jun 2025

8/10 Good

Wing-Ming

Liked: Cleanliness, property conditions & facilities
Good price point at a very convenient location. Not a right place for you if you plan to stay at the hotel all day long, but an excellent choice if you go out sight seeing all day and come back for a comfortable place to rest.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kit

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to MTR, supermarket and restaurants
Stayed 6 nights in May 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view of victoria harbor
Stayed 7 nights in May 2025

8/10 Good

Ling

Liked: Cleanliness, amenities, property conditions & facilities
Good price and convenience
Stayed 2 nights in Jun 2025

10/10 Excellent

Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! Nice staff, excellent location!
Stayed 7 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train system
Stayed 4 nights in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good
Stayed 1 night in Jun 2025

10/10 Excellent

Kaman

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. The hotel is two blocks away from the MTR and has a shelter bridge that connect to the MTR. The A11 airport bus drop you off a block away so very convenience as well. Has a beautiful outdoor pool. The room is spacious and updated. Two little thing is that the main lobby is little tricky to locate and the hotel elevators are slow and only seem to work one at a time despite that there are 4 available.
Stayed 7 nights in Jul 2025

8/10 Good

Joni

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reasonable priced hotel in Hongkong. I wish they used better quality shampoo and conditioner. You may want to bring your own if you don’t want your hair to be very rough after using it.
Stayed 5 nights in Jun 2025

6/10 Okay

Janice

Disliked: Amenities
The staff were amazing. Very helpful. The maid service was great. The rooms need a refresh. Very old and dated. The beds are super hard very uncomfortable. Location was good right above a MTR station. The outlets in the rooms kept going out.
Stayed 4 nights in Jul 2025