Dear Hyungsob,Thank you for taking the time to provide feedback on your recent stay at Hyatt Centric Victoria Habour Hong Kong. We greatly appreciate your kind words regarding our hotel's location and cleanliness.We are thrilled to hear that our proximity to the MTR station added convenience to your stay. Being located next to the MTR station allows our guests to easily access various parts of the city, making it convenient for both business and leisure travelers alike. We understand the importance of a strategic location, and we are glad that our proximity to the MTR station contributed to a positive experience for you.Furthermore, we take pride in maintaining a high standard of cleanliness throughout the hotel. Our dedicated the team works diligently to ensure that all areas, including guest rooms and common areas, are kept clean and well-maintained. We believe that a clean and hygienic environment is essential for our guests' comfort and well-being, and we are pleased to know that our efforts did not go unnoticed.Thank you once again for your kind feedback. Should you have any further comments or require any assistance in the future, please do not hesitate to reach out to us. We look forward to welcoming you back to Hyatt Centric Victoria Habour Hong Kong for another enjoyable stay.Warm regards,

Hi HYEJI, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Seehyun, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Kwangyoon, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Wook, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Jae Myeong, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello HYUNJOO, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Juhee, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Dooeui, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello wook, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello soonrye, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear BYEONGJIN, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the service. We apologize for the inconvenience and we hope to see you again soon. Thank you!

Hello Seonmi, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Also thanks for comment of check in process and let us know hotel will inprove of this issue. Look forward to seeing you again in the future!

Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello JIYOUNG, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello MIN KYUNG, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Song Su, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello KEUMJO, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Hyang Hee, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Kwangyoung, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello hoyoung, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Jay,非常感謝您近日入住凱悅尚萃酒店並給予我們很好的評價。很高興得知您對我們的整體表現都感到滿意，您的鼓勵絕對是我們一個很好的推動力！讓每位客人獲得滿意的入住環境與服務是我們的第一要旨，我們也致力提供整潔及安全的住房環境，未來我們也將會持續調整、進步，務求有更舒適的住宿體驗給每位客人。再一次感謝你對我們集團的支持。我們期待在你下次入住時能再接待你，並承諾屆時會竭力為你提供更佳的體驗。 誠意恭候你的再次下榻，享受更優越的入住體驗，謝謝。香港維港凱悅尚萃酒店 謹啟

Dear YEON JIN, Thank you for your recent stay and taking time to provide us with your valuable feedback. We are very much appreciated for your kind words and sharing. We always aim to provide guest a stay with “Hyatt Centric Experience”. We look forward to having you again for another inspired journey at Hyatt Centric Victoria Harbour Hong Kong!

Hello Wontaik, Thank you very much for your high score rating. We are glad to know you enjoyed your stay in general. We look forward to seeing you soon!

Dear Murat,Thank you for your feedback regarding your recent stay at Hyatt Centric Victoria Harbour Hong Kong. We appreciate your kind words and are thrilled to hear that you found our hotel to be a top choice with an excellent pool.We take pride in providing exceptional amenities that enhance our guests' experience, and our pool is certainly one of them. We are delighted that you enjoyed our pool facilities and that it contributed to your overall satisfaction during your stay. Our team works hard to maintain the pool's cleanliness, ensure a relaxing atmosphere, and create a refreshing environment for our guests.In addition to our pool, we offer a range of other facilities and services to enhance your stay even further. We believe in providing a well-rounded experience that caters to our guests' various needs and preferences.Thank you once again for your kind feedback. We value your support and look forward to welcoming you back to Hyatt Centric Victoria Habour Hong Kong for another exceptional stay. Should you have any further comments or require any assistance, please do not hesitate to contact us.Warm regards,

Dear Mark,Thank you for reaching out to us and sharing your feedback regarding the location of our hotel. We appreciate your kind words and are delighted to know that you found our hotel's location to be very good, particularly due to its proximity to the MTR station.At Hyatt Centric Victoria Habour Hong Kong, we strive to offer our guests a convenient and accessible location to enhance their overall experience. Being close to the MTR station allows our guests to easily explore the city, reach various attractions, and navigate their way around with ease. We understand that convenience is an essential aspect of any stay, and we are pleased to know that our location exceeded your expectations.Should you require any further assistance or have any questions during your stay, please do not hesitate to reach out to our dedicated team. We are here to ensure your stay is comfortable and enjoyable.Once again, thank you for your feedback, and we look forward to welcoming you back to Hyatt Centric Victoria Habour Hong Kong in the future.Best regards,

親愛なる松井さん、ハイアット セントリック ビクトリア ハーバー香港をご利用いただきまして誠にありがとうございます。 ご意見をお待ちしております。ホテルの状態や立地に関するご懸念に対応させていただきたいと思います。まず、お部屋カテゴリーに関して混乱がございましたことをお詫び申し上げます。 今後の誤解を避けるため、コミュニケーション チャネルを見直し、部屋の説明と料金が明確に記載されていることを確認します。当ホテルの立地に関するご意見につきましては、市内中心部への近さと観光のしやすさがお客様にとって重要な要素であると認識しております。 中心部からは少し離れていますが、MTR、タクシー、トラムなどの交通機関も近くにあり便利です。 さらに、フロントデスクのスタッフがいつでもお勧めの観光スポット、地元のアトラクション、交通手段のオプションなどの案内や支援を提供し、お客様の全体的な体験を向上させます。私たちはお客様からのフィードバックを重視しており、サービスの向上に役立つのでご意見に感謝いたします。 さらにご不明な点やご要望がございましたら、お気軽にお問い合わせください。改めてご迷惑をおかけいたしますが、ご理解を賜りますようお願いいたします。 将来的にはハイアット セントリック ビクトリア ハーバー香港に再びお越しいただき、より楽しいご滞在を提供できることを願っております。敬具、コーディ・リーアシスタントマネージャー

Hi Tsing Yang, thank you for your feedback! I'm so sorry to hear that there's no place to hang clothes outside of the wardrobe. Your comment will help us to better serve our customers and provide a more satisfying staying experience.

Thank you for your feedback! I'm glad you find the service great and convenient in its location. If you have any more questions or need assistance, feel free to ask!

Hello Chan, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Karenjot, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear qiudana, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the areas that you have mentioned. We apologize for the inconvenience and we hope to see you again soon. Thank you!

Dear Gloria, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the areas that you have mentioned. We apologize for the inconvenience and we hope to see you again soon. Thank you!

Hello Carlina, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello David, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. We are thrilled to hear that you were impressed with out front desk staff. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests. Look forward to seeing you again in the future!

Hello veronica, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Wayne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. We are thrilled to hear that you were impressed with out front desk staff. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests.Look forward to seeing you again in the future!

Hi Ted, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Shivam, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Toru, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Seng Yen, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Eun, Thank you very much for given score rating! We are glad that you had stay with us. And may we know anything we had to improve or can do better?Look forward to seeing you again in the future!

Hi Ho Tin, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi HAM, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Tsang, Wai Ling,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Felix,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Timothy,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Sherry, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!