숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

로열 펭귄 부티크 호텔 & 스파 여행 후기

4 out of 5
로열 펭귄 부티크 호텔 & 스파
Thamel, Kathmandu

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 159개 이용 후기 중 87개" "
평점 8 - 좋아요. 159개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 8개" "
평점 4 - 별로예요. 159개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 5개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮음
타멜이란 지역을 처음가봐서 주변이 음습해 보이기는 했지만, 괜찮은 가격에 시설도 좋은편입니다. 조식을 선택해서 방으로 가져다 주는 시스템이 아주 마음에 들었습니다.
2019년 2월에 1박 숙박함
답변 제공: Ushmita Thapaliya Front Officer 님, 2019년 3월 14일
Dear sir Namaste! Thank you for taking time to write review on us . We hope that you liked the accommodation provided by us . We are looking forward to welcome you in near future . Warm regards

10/10 - 훌륭해요

Jongwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뜨거운물 잘나오고 친절해요
카트만두는 어디든 물이나 전기 인프라가 썩 만족스럽지 않은 곳이었습니다 우선 뜨거운 물이 콸콸 잘 나와서 만족하구요 지인이 5성급 호텔에 묵으셨는데 거긴 물이 끊기기도 했다네요 (물색깔은 어디든 노래요 수도시설이 별로인듯) 조식이 아주 좋았고 직원들 매우 친절했어요 방은 조금 습했지만 푹 잘잤구요 호텔까지 이동하는 비용 비싸다고 택시 이용하는법도 알려주더군요 참 친절하고 괜찮았어요
2018년 5월에 4박 숙박함
답변 제공: Tsering Maya Front Officer 님, 2018년 5월 23일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us.Regarding the tissue paper we will replace it with the good one We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

8/10 - 좋아요

유승엽 님, Seoul. Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 카트만두의 호텔
깔끔하고 조식이 괞찮은 호텔입니다.
2017년 12월에 4박 숙박함
답변 제공: Mingma 님, 2017년 12월 14일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, Kripa Angels Pun. Front Officer.

2/10 - 너무 별로예요

SUNGYEON

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
세탁때문에 망친 숙박경험
사실 네팔에서 굉장히 고생했기때문에 처음에는 너무 만족했습니다. 방도 싸고 괜찮았구요. 그런데 세탁서비스가 200불이 넘어가는건 도저히 이해가 안되네요 방값이 1300불인데 세탁비가 200불이라...마지막에 기분이 확 잡쳐서 좀 그렇네요. 참고로 발마사지 무지 못합니다.
답변 제공: Mingma 님, 2017년 6월 2일
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for writing us feedback regarding your stay at our hotel.Your comments about our hotel has been well heeded by our management and steps are being taken to improvise it.Please be assured that such uncomfortable situation would not occur again in your next time visit.We hope you a pleasant stay and hope to see you soon again. Wishes and Thanks, Prashansa Pun. Front Officer.

10/10 - 훌륭해요

seungyong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우친절하고 편안한 호텔.
보름간 머물렀던 호텔입니다. 처음엔 5일가량 머물 계획이었지만 너무 편안하고 좋아서 훨씬 더많은 시간을 보냈습니다. 물 상태가 약간 나쁜것만 빼면 최고의 호텔입니다.
답변 제공: Mingma 님, 2016년 1월 9일
Dear Guest We were very pleased with your staying in our hotel. We will be waiting for you again in future in any of our hotels (Penguin 1 or Penguin 2). Warm Regards Royal Penguin Boutique Hotel & Spa 2 Team

6/10 - 괜찮아요

이익균 님, 부산

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주차장
주차장이 없어불편.
답변 제공: Mingma 님, 2015년 5월 16일
Dear Guest, Thank you for such a detailed and wonderful feedback regarding your recent stay at our Hotel! We strive to provide the best facilities and quality service and we are glad you felt the same. After all, we believe a hotel should be the place where you can relax and recharge for the days ahead! Reading your comments makes us aware that you noticed all the small details in each corner of the hotel and this really brightens our day. We are glad you enjoyed your stay with us. We believe some of the most important things are clean and comfy rooms and excellent food. But nothing beats a friendly smile and attentive service. We have duly noted your appraisal regarding our staff and they will be very delighted to hear about it and it will definitely motivate them to go an extra mile to satisfy our guests each time. Regarding the issue, we would like to apologize for the inconvenience caused. During your next visit, we will assure you to provide with a remarkable service and a memorable stay with us. Looking forward to greet you in Royal Penguin 1 or 2 in the coming days with more updated service and facilities. With warm regards Royal Penguin Boutique Hotel & Spa 2 team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
カトマンズのタメル地区に位置するこのホテルは、ダルバール広場も徒歩圏内であり、アウトドアショップ、レストランととても便利な場所にあります。セキュリティーも万全であり、ガードマンもホテルの朝食も24時間対応で感激しました。カトマンズに宿泊の際は、また利用したいと思います。
2020년 2월에 4박 숙박함
답변 제공: Tsering Maya Gurung 님, 2020년 3월 9일
Dear guest , Namaste !! Thank you for choosing our hotel for your comfortable stay , We hope that you loved the accommodation provided by us . We would like to welcome you in near future . Warm regards

10/10 - 훌륭해요

Geof

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great room with a great soaking bathtub
Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.
2020년 1월에 2박 숙박함
답변 제공: Tsering Maya Gurung Sales Executive 님, 2020년 2월 14일
Dear guest , Namaste! Thank you for choosing our hotel for your comfortable stay . We hope that you loved the accommodation provided by us . Thank you for rating us 10 / 10 . We look forward to welcome you in near future too . warm regards

4/10 - 별로예요

실제 이용하신 고객

This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.
2020년 1월에 3박 숙박함
답변 제공: Tsering Maya Gurung Sales Executive 님, 2020년 2월 5일
Dear guest , Namaste! Thank you for choosing our hotel for your stay . We are very sorry for the inconvenience caused during your stay .We look look at your concern and try our best to solve . Warm regards

4/10 - 별로예요

Benjamin

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함
답변 제공: Tsering Maya Gurung Sales Executive 님, 2020년 2월 2일
Dear guest , Namaste !! Thank you for staying in our hotel . We hope that you've loved the accommodation provided by us . We would like to welcome you in near future too . warm regards

8/10 - 좋아요

zizi 님, Japan

연인과의 여행
좋아요: 직원 및 서비스
茶色い水、お湯が出ました。ただ、急遽部屋が変更になったため、次の日のタクシー代を出してくれたり、リカバリーサービスがしっかりしていた。
2019년 12월에 1박 숙박함
답변 제공: Tsering Maya Gurung Sales exe. 님, 2020년 1월 27일
Dear guest , Namaste !! Thank you for choosing our hotel for your comfortable stay . We are very sorry for the inconvenience caused during your stay. We will definitely look into the problems and try our best to solve . We look forward to welcome you in near future .

8/10 - 좋아요

AR 님, Ca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.
2019년 11월에 1박 숙박함
답변 제공: Tsering Maya 님, 2019년 11월 28일
Dear valuable guest , Namaste !! Thank you for staying in our hotel . We are very glad to know that you've loved the accommodation provided by us . We hope to welcome you in near future. warm regards

10/10 - 훌륭해요

Ai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Tsering Maya Gurung 님, 2019년 11월 21일
Dear guest , Namaste !! Thank you for staying in our hotel . We are very glad that you've loved the accommodation provided by us . We hope to welcome you in near future, warm regards

10/10 - 훌륭해요

Marie Lorraine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Perfect location, very friendly staff and despite it’s located in center Thamel, very quiet.
2019년 10월에 2박 숙박함
답변 제공: Tsering Maya 님, 2019년 11월 4일
Dear Marie , Namaste !! Thank you for staying in our hotel . We hope you loved the accommodation provided by us . We hope to welcome you in near future .

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
There was no rooms with a balcony, and only 1 restaurant to eat in. The menu was limited, and the breakfast that was offered, very disappointing.
2019년 10월에 4박 숙박함
답변 제공: Tsering Maya 님, 2019년 11월 2일
Dear guest , Namaste ! Thank you for staying in our hotel .We hope that you loved the accommodation provided by us . We hope to welcome you in near future .

6/10 - 괜찮아요

Stefano 님, Dubai

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Probabilmente i giudizi che portano ad assegnare le stelle ad un hotel sono strettamente correlate al luogo, in quanto dal punto di vista "globale" questo hotel potrebbe essere 2,5 stelle (è anche vero che ho trovato situazioni di degrado strutturale anche negli hotel di Roma o Parigi...)... Il personale è disponibile e servizievole ma manca delle basi di gestione, ordine, pulizia; il manager non è presente (è anche vero che anche Kathmandu ormai è ingovernabile!)
2019년 6월에 3박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 6월 18일
Dear sir , Namaste!! Thank you for staying with us . We are very glad that you loved the accommodation provided by us . We hope to welcome you in near future as well ..

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here with my 2 children. After reading reviews I was prepared for a reasonable, clean, yet perhaps not the best hotel. I was positively surprised. The room I got was exactly as pictured. For KTM style rooms, this was luxury. Plush tiger was waiting for us in the bed. Kids loved it. The greeting guards at the entrance made us feel welcome every time you cross the gates. Food in the restaurant was mediocre at best. My room was 62. The hotel, staff was great. I would return any time. Recommended.
2019년 4월에 2박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 4월 24일
Dear valuable guest , Namaste !! Thank you for choosing our hotel for your comfortable stay. We hope that you loved the accommodation provided by us. We hope to welcome you in near future . warm regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ダブルブッキング
ダブルブッキングで大変でした
2019년 4월에 1박 숙박함
답변 제공: Tsering Maya 님, 2019년 5월 18일
Dear guest . Namaste! Thank you for choosing our hotel . We are really sorry for the inconvenience caused during your stay . Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room but the sauna and steam room are not good. The steam room stank of ammonia and the sauna door stuck and I had to rip it off to escape!!
2019년 4월에 1박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 4월 23일
Dear guest , Namaste!! Thank you for staying in our hotel . We are really sorry for the inconvenience caused during your stay. We will definitely fix all the spa issues . We look forward to welcome you in near future . warm regards

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 3월 24일
Dear guest, Namaste! Thank you for choosing our hotel for your comfortable stay and rating us 10 on 10 . We look forward to welcome you in near future .

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: Tsering Maya 님, 2019년 4월 2일
Dear our valued guest, Namaste!! Thank you so much for taking your valuable time to review us in detail. We are very glad that you loved the accommodation provided by us . We are striving to add more comfort by taking every feedback on a serious note and implementing the same. We thank you once again for making our hotel your home away from home and look forward to welcoming you very soon. Best wishes Tsering Maya Gurung

8/10 - 좋아요

Timothy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good option, good price, food needs work
this is a great semi-budget hotel in the downtown area close to restaurants and shops. they had access to a gym (different building) and a spa on-site, which i was tempted to use, but never got there. three nights were all good. the water was always hot, though it came out yellow. we didn't have any problems though, and there was plenty of bottled water to use for brushing teeth, etc. the room had heating (it got cold at night!) and the bed was comfortable. the security was overly polite and the front desk was always staffed and helpful. we did not like the breakfast - we got up twice for early flights, and noticed everyone else in the airport who had packed breakfasts had normal things (boiled eggs, sandwiches, box juice, a banana, etc.) while we only had the option of taking takeaway from the six meals included in the breakfast rate. this included pancakes, which we ordered, and they packed the syrup in tin foil! it spilled everywhere and ruined the rest of the food. we got muesli with no milk or yogurt - just plain, uncooked oats. so bizarre. other than that, the place worked out well for us.
2019년 3월에 3박 숙박함
답변 제공: Tsering Maya Gurung 님, 2019년 3월 15일
Dear our valued guest, Namaste!! We are very happy to be your pick for stay in lovely Kathmandu. Thank you so much for taking your valuable time to review us in detail. We are really happy to know that you liked the accommodation provided by us . We are striving to add more comfort by taking every feedback on a serious note and implementing the same. We have noted your discomfort on breakfast provided we look forward to improving on this issue . We thank you once again for making our hotel your home away from home and look forward to welcoming you very soon. Best wishes Tsering Maya Gurung Front officer

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable hotel in the heart of Thamel
Quirky hotel in the heart of Thamel.
2019년 1월에 4박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 2월 4일
Dear sir Namaste! Thank you for taking time to write review on us . We hope that you liked the accommodation provided by us . We are looking forward to welcome you in near future . Warm regards

6/10 - 괜찮아요

J S

좋아요: 청결 상태, 직원 및 서비스
Friendly staff
The hotel is over-rated and not value for money going by the card rate you displayed while booking. This the discount of 62% that you showed while booking is mis-leading and bigger and more popular hotels in better locations in Thamel were offering rooms at much lower prices. Further it was mentioned while booking that its near Garden of Dreams but its quite interior which made my friends and business associates avoid coming over. Staff are very friendly and helpful. The Hammam and Sauna facilities are open 24 hrs and the staff un-grudgingly switched on the Hammam even if it was very late in the evening.
2019년 1월에 3박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 1월 27일
Dear sir Namaste from Royal Penguin Boutique Hotel and Spa Thank you for choosing our hotel for your comfortable stay.We are very sorry for the inconvenience caused . We will try our best to improve from our side . Looking forward to welcome you in near future .

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is centrally located in Thamel (Kathmandu's touristic neighborhood). My friend and I stayed there during our Christmas vacation. The staff members are friendly, and answer all queries quickly and efficiently. However, the hotel is unfortunately not very clean- if I took my shoes off and walked around in the room, my socks would immediately become dusty. Moreover, the towels were obviously old and worn, and I regretted not bringing my own. The free breakfast was convenient, but rather bland. I mention this here so that other visitors don't make the same mistake: the hotel recommended we took its deluxe bus to go to Pokhara, and I wish we had declined the offer. While I understand that road conditions in Nepal are difficult, I was shocked by the driver's reckless disregard for our safety during our trip to Pokhara. He was constantly speeding on narrow mountain roads, and constantly tried to overtake other vehicles, including big trucks and buses. We were so scared that instead of taking the bus back, we booked a last minute plane ticket to Kathmandu. The hotel reimbursed the price of the bus return ticket and didn't charge us for the airport pickup. I hope that in addition to this gesture of goodwill, they make sure that they don't recommend the same company to other visitors (Pokhara Jagadamba Travels).
2018년 12월에 9박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2019년 1월 9일
Dear sir Namaste! Thank you for staying in our hotel . We are very sorry for the inconvenience caused by our hotel . We will look into the matter seriously and will definitely our best to improve from our side . We hope to welcome you in near future . Warm regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a comfortable stay and the staff were very obliging. The breakfast was below par - too many choices on menu but very bland and tasteless. Apart from that we loved the location and size of rooms/ amenities.
2018년 12월에 2박 숙박함
답변 제공: Tsering Maya Gurung 님, 2018년 12월 21일
Dear sir Namaste Thank you for choosing our hotel for your comfortable stay and rating us 5 on 5 . We hope that you loved the accommodation and we will definitely look in the quality of breakfast and try our best to improve the quality. We hope to welcome you in near future , Warm regards

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel that is centrally located in the Thamel district. The restaurant is good.
2018년 11월에 1박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2018년 11월 24일
Dear sir / madam Namaste! Thank you for choosing our hotel for your comfortable stay and rating us 5 out of 5 . We look forward to welcome in near future . Warm regards

10/10 - 훌륭해요

Jaynie 님, Colfax, Ca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is in the perfect location. We were pleased with the big breakfast and would return again one day.
2018년 11월에 1박 숙박함
답변 제공: Tsering Maya Gurung 님, 2018년 11월 13일
Dear sir Namaste from Royal Penguin Boutique Hotel and Spa Thank you for staying with us and taking time to write review on us . We hope you liked our accommodation and food . We hope to welcome you in near future . Warm regards

8/10 - 좋아요

Max 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location close main city square and shops ...
2018년 11월에 1박 숙박함
답변 제공: Tsering Maya Gurung 님, 2018년 11월 13일
Dear sir Namaste from Royal Penguin Boutique Hotel and Spa Thank you for staying with us and taking time write review on us . We hope that you enjoyed your stay in our hotel . Looking forward to welcome in near future . Warm regards

10/10 - 훌륭해요

Stephen 님, Colorado, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My room was very comfortable. The hotel is in a good location. The restaurant inside the hotel has good food.
2018년 11월에 2박 숙박함
답변 제공: Tsering Maya Gurung 님, 2018년 11월 13일
Dear sir Namaste from Royal Penguin Boutique Hotel and Spa Thank you for staying with us and we are very pleased to hear that you loved the accommodation and the food. We hope to welcome you in near future . Warm regards

8/10 - 좋아요

실제 이용하신 고객

2018년 10월에 3박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2018년 10월 23일
Dear sir Namaste Thank you for rating us 4 out of 5.

10/10 - 훌륭해요

Yiu Ming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room and great breakfast
The room is very spacious and clean. The made-to-order breakfast is very yummy! The gym is in another building in Aria hotel which is one block away.
2018년 10월에 1박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2018년 10월 19일
Dear sir/madam Namaste! Thank you for taking time to write review on us.We are very glad to know that you loved our accommodation and breakfast . We hope to welcome you in near future . Warm regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
また利用したい。
立地が良い シャワーの水量、温度も満足だが、やや茶色がかる。これに関してはホテルというより、カトマンズの問題かと、なのでどこも同じだと思う。部屋に無料のミネラルウォーターのボトルあり。 ベッドの質も十分。 空港からホテルのタクシーは500で行ける。空港内のオフィシャル？でも簡単に値段が下がる
2018년 10월에 2박 숙박함
답변 제공: Tsering Maya Gurung Front Officer 님, 2018년 10월 27일
Dear sir Namaste from Royal Penguin Hotel Thank you for taking time to write us review . We are very glad that you liked our hotel and the accommodation.Though the color of water is yellowish its filtered and is safe to use for bathing purpose . We hope to welcome you in near future .

8/10 - 좋아요

stepsul 님, London

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable stay in a small hotel ...
The hotel is located in the heart of tourist hub of Thamel. Room was OK - spacious and well equipped, with everything - wifi, minifridge, kettle, hairdryer, TV and safe - in working order. Breakfasts were varied, made to order and ample in quality and quantity. However, I thought the room windows were in dire need of cleaning - they were so dirty it gave the impression that there was a fog outside. The staff were best feature of the hotel - welcoming, cheerful and helpful. Overall, a very satisfactory stay.
2018년 6월에 14박 숙박함
답변 제공: Tsering Maya 님, 2018년 7월 19일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpful staffs, clean and strategy location. Value for money
2018년 6월에 2박 숙박함
답변 제공: Tsering Maya 님, 2018년 6월 19일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located, great breakfast options - fun and quirky options (that you can ignore) - very professional and friendly staff. Great spa too
2018년 5월에 1박 숙박함
답변 제공: Tsering Maya 님, 2018년 5월 20일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us.Regarding the tissue paper we will replace it with the good one We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

8/10 - 좋아요

CJ_Canuck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Any hotel in Kathmandu is going to be a little rougher than what you might expect in NA, but besides a few unsightly stains on some of the pillow casings, RP is perfectly adequate and not without its charms. Well located in the Thamel tourist district.
2018년 5월에 1박 숙박함
답변 제공: Tsering Maya 님, 2018년 5월 20일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us.Regarding the tissue paper we will replace it with the good one We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

10/10 - 훌륭해요

John 님, Rossendale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A fun themed hotel with helpful staff
The hotel was very reasonably priced compared to western hotels, yet it had a fun quirky atmosphere and all the staff were lovely and helpful.
2018년 4월에 3박 숙박함
답변 제공: Tsering Maya 님, 2018년 4월 18일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

6/10 - 괜찮아요

KOSUKE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
全般的にこんなもの。現地払いの人は意味不明の為替手数料に注意
このホテルはカトマンズの繁華街とも言えるタメル地区に位置して、便は非常に良い。グレードはせいぜい三ツ星。それほど良くはないが、清潔感はある。 価格はサービス料など込みで一泊7000円程度だったが、ベトナムだったらと同程度のホテルは半額ぐらいであるので割高に感じる。ミャンマーと比べるとこっちの方が少し安い程度。 サービスはフレンドリー、でも、ついベトナムと比べてしまうので結局割高に感じる。 ホテル現地払いを選択したが、クレジットカードで払おうとしたにも関わらず、為替手数料3.5%という訳の分からない項目の請求があり、揉めた。 結局削除してもらったが、言わなければ、勝手に追加されていたので、不信感がある。
답변 제공: Tsering Maya 님, 2018년 4월 18일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

8/10 - 좋아요

Anton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
В целом всё нормально для Непала и Тамеля
답변 제공: Tsering Maya 님, 2018년 4월 18일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
3-stjernet, ikke 4-stjernet hotel!!!
Selve hotellet var skuffende. Morgenmaden var ret ringe, og selvom beliggenheden er central, var det ligesom at bo midt i slummen med en grusom trafik, et alarmerende støjniveau samt ekstrem megen støv, skidt og møg!! Det er nok heller ingen tilfældighed, at der ikke er nogle 5-stjernede hoteller, der har valgt at placere sig direkte i Thamel-helvedet!!! Frygtelig larm fra gøende hunde hele natten!!
2018년 3월에 4박 숙박함
답변 제공: Tshiring Nurpa Gurung 님, 2018년 3월 21일
Thank you for your review. We are happy that you had good stay with us. Regarding your other comments, 1- Dust: it was due to national project of water line. Very soon it will be over. 2- Noise by dogs: We are one of the only hotels in whole Thamel who has sound proof windows. So, if you hear some noise on us then in other hotels it will be more terrible. Though those street dogs barks for few seconds then our guards chase them. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
タメル地区の近くなので、徒歩での食事、買い物など便利な場所にあります。部屋の中は清潔なので、快適に過ごすことができます。トレッキング後の宿泊で利用したので、スパではアーユルベーダー２時間コースを体験しましたが、ホテル内なので安心して利用できとても良かったです。
2018년 3월에 1박 숙박함
답변 제공: Tsering Maya Gurung , Front officer 님, 2018년 3월 18일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

10/10 - 훌륭해요

Preben 님, Broendby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel meget central i Katmandu
Meget tilfreds med opholdet .Hotellet tæt på centrum af Thamel og Durban Square
2018년 2월에 8박 숙박함
답변 제공: Tsering Maya Gurung Front officer 님, 2018년 3월 5일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations . Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,

10/10 - 훌륭해요

Yoshi 님, JAPAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ファッショナブルなホテル
写真で紹介されている通りのホテルです。とても綺麗。 設備もちゃんとしています。（お湯もちゃんとでます。） 朝食が24時間OKというのもうれしかった。 全室禁煙というのは、残念だったが、世の流れ。 基本、外で吸うことになりますが、4Fなら館内に喫煙ルームがあります。
2018년 2월에 3박 숙박함
답변 제공: Tsering Maya Gurung , Front officer 님, 2018년 3월 5일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a very comfortable and pleasant stay at this hotel. Would definitely recommend to my friends.
2018년 2월에 3박 숙박함
답변 제공: Tsering Maya 님, 2018년 3월 1일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes,

10/10 - 훌륭해요

Jayant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Great place in the middle of tourist area. Excellent rooms and service. Adaptive and courteous staff
답변 제공: Tsering Maya 님, 2018년 2월 25일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice clean hotel and friendly staff
Hotel is located right in the middle of numerous shops. Very convenient. Negatives are that the roads are very narrow and dusty with lots of people and vehicles moving in different directions.
2018년 2월에 1박 숙박함
답변 제공: Tsering Maya 님, 2018년 2월 25일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
清潔で立地は良し。
タメルの中心に近いので立地は良い。多少騒がしいのが難点。清潔さはこのあたりのホテルの中ではピカイチだけど価格が少々高いのでコスパは、ん～という感じ。宿泊者はサウナに無料で入れるサービスと朝食はいつでもOKというのは良い！　コーヒーはインスタントなのが残念。
2018년 2월에 6박 숙박함
답변 제공: Tsering Maya 님, 2018년 2월 25일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy.As for the coffee we provide complementry illy coffee on your request during breakfast . We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 3박 숙박함
답변 제공: Tsering Maya 님, 2018년 2월 25일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes

10/10 - 훌륭해요

Natasha 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel very central staff great lovely food
Manager Bishal was most helpful organized excursions and trip to Pokhara. to another lovely hotel at very good rate, As the trip to Nepal was out of my comfort zone I was a quite nervous traveller however Bishal really helped and I felt safe. Big Thankyou to Bishal and all the staff who were very friendly. Hotel quirky with good atmosphere
2018년 1월에 12박 숙박함
답변 제공: Tsering Maya 님, 2018년 2월 25일
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, .