숙박 시설 구내
예약 가능 여부 확인

발모럴 로지 여행 후기

3 out of 5
발모럴 로지
13 Constable Street, De La Haye, Bellville, Cape Town, Western Cape

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 28개 이용 후기 중 11개" "
평점 8 - 좋아요. 28개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 28개 이용 후기 중 4개" "
평점 4 - 별로예요. 28개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 28개 이용 후기 중 1개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Tembeka

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They said we were making noise while we were not even there we also ran out of toilet papers we waited for 5 hours to get them clean our room
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Jay

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Amanda

출장 여행
Potential to be great - but not quite there yet
The lodge has great potential, but management needs to focus on the detail. On arrival, there was no water in the en-suite bathroom. The kettle in the room was filthy, and I had to request a clean one from reception. But most disappointing was that the room was not connected to the generator like the rest of the lodge was, and I was not informed of this when booking or when checking in. Should I stay here again I would really like to see that these issues have been dealt with.
2023년 2월에 1박 숙박함
답변 제공: Bruce 님, 2023년 3월 16일
Dear Amanda,Thank you for taking the time and writing your review, we appreciate the feedback.Please accept our sincere apologies for the inconveniences caused during your stay. We will ensure that the situation with the kettle does not happen to any other guest and will advise our room attendants to be more tentative and vigilant.We are in the process of installing a solar system throughout the guesthouse, our funding has just been approved and should start with the installation mid to end April 2023 and hopefully be completed by end of May 2023.We hope to see you return in the near future.Yours in HospitalityBalmoral Lodge Management

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Grumpy
1 If a table / work surface is provided a chair might be helpful. 2If the room has an adjoining door, it should be more soundproof. 3What is the point of a winter weight duvet on a bed during a South African Summer.? Solve 2 + 3 and I might actually have been able to sleep in the bed provided.
2023년 1월에 2박 숙박함
답변 제공: Bruce 님, 2023년 3월 16일
Dear William,Thank you for taking the time and writing us this review, your feedback is appreciated.I would like to apologize that we could not have made your stay more memorable. We will strive do much better and will attend to the above mentioned concerns.We do hope to see you return with the hope that we would have bettered your experience at our beautiful establishment.Yours in Hospitality,Balmoral Lodge Management

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Balmoral Lodge 님, 2021년 1월 25일
Dear Michael, Thank you for your review on our establishment. Regards, Marelize van Zyl (on behalf of the Balmoral Lodge Team)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Ok good staff but room need more cleaniness.close to airport
2019년 10월에 1박 숙박함
답변 제공: Marelize 님, 2019년 10월 22일
Good morning, Thank you for taking the time to write a review. We appreciate your feedback on how we can improve on our facilities and services as we strive for continuous improvement. We hope to welcome you back very soon. Warm regards, Marelize van Zyl (on behalf of the Balmoral Lodge Team)

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy Lodge
The lodge was situated not too far from Cape Town. The rooms were cosy and beds were so comfortable! Would go there again anytime!
2018년 10월에 5박 숙박함
답변 제공: Melissa 님, 2018년 11월 12일
Hi Rochelle, Thank you for taking the time to write a review we appreciate the positive feedback and comments. Looking forward to welcoming you back to Balmoral Lodge! Warm regards,

10/10 - 훌륭해요

Randall 님, Vancouver Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The lady at the front desk was wonderful to deal with. Breakfast was included and they exceeded my expectations. The staff were lovely. I got in late and they waited up for me (did call them about month before). Had to fetch my frail mother from an old age home nearby. The facility and services exceeded the price. Great value. Randall. Canada.
2018년 9월에 1박 숙박함
답변 제공: Melissa 님, 2018년 9월 5일
Dear Mr. Fell, Thank you so much for your lovely response! I am glad we exceeded your expectations - we take pride in our service and the guest house facilities. I hope you had lovely trip in South Africa and we hope to welcome you back, very soon! Kindest regards, Melissa Groenewald

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

Best of golf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty good
There was a mix-up of some kind when attempting to check in, where we were told our booking was cancelled despite it being confirmed on hotels.com website they were able to rectify this and check us into a different room. Following this our stay was uneventful, the room was large, the bed comfy and the breakfast was good. The area where it is located is a little out of the way, but the hotel has tall security gates around the property and secured parking..
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was perfect as it was close to the business location, clean room, friendly staff and a spacious room. Will stay here again when I have business in Bellville again.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfy
Very nice rooms and great breakfast... checkin was a bit confusing, but friendly.

6/10 - 괜찮아요

Leif

좋아요: 직원 및 서비스
Overnatningssted.
Ifgl beskrivelsen var der restsurant - men der skal bestilles mad dagen før og vi kom kl 19. Det stod IKKE i Hotel.com beskrivelse. Dog var der ret få km til nærmeste spisested.

8/10 - 좋아요

BERTRAND

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel confortable proche de l'aéroport, excellent service.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here due to proximity to airport. The property is deceptively expansive with lots of interesting art work in several buildings. Breakfast was substantial. This is on the way to the wine country. Nicer locations in the wine country itself.

6/10 - 괜찮아요

wayne

좋아요: 청결 상태, 객실의 편안함
The actual property was basically good, had a small pool and an area for relaxing, plus secure parking. The close surrounding area was not desirable at all. But if you have a car it was easy to get to food restaurants etc.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Hotel im Standrand von Cape Town
War knapp eine Woche dort. Alles zu meiner Zufriedenheit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

Remo 님, Rubigen

좋아요: 객실의 편안함
Sehr freundlicher Empfang, gutes Zimmer.
Sehr angenehm

10/10 - 훌륭해요

Nicol 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I missed my flight and booked into Balmoral.
It was just on the spur of the moment booking and I will definitely go back.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice location, but a bit far away from Cape town city centre

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Gem 20 minutes from Cape Town Airport
The Balmoral Lodge is a hidden gem whose oasis of serenity is only a 20minute drive from Cape Town airport. Why stay at an over priced and impersonal run-of-the-mill airport hotel? You could be sipping cocktails instead next to a beautiful turquoise pool, under a uniquely designed South African"lapa" With an abundance of friendly, caring staff; spacious accommodation that tastefully reflects the African culture; an extensive breakfast buffet included in your stay (or add-on a dinner) at prices that don't blow the budget - the Balmoral Lodge has no trouble holding its own against many so called "superior" hotels. I give the BL TWO Thumbs UP and am happy to say that I have plans to book back here again next year!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home
Very charming lodge. Staff go out of their way to make the stay super pleasant. Great breakfast too.