야외 수영장, 수영장 파라솔, 일광욕 의자

크라운 플라자 아부다비 야스 아일랜드, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 701개 이용 후기 중 369개" "
평점 8 - 좋아요. 701개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 701개 이용 후기 중 59개" "
평점 4 - 별로예요. 701개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 701개 이용 후기 중 19개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jongseop

2023년 6월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 6월 11일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near futureKind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

Seungtae

2022년 3월에 1박 숙박함
답변 제공: SK 님, 2022년 3월 24일
Dear Seungtae, Thank you for giving us an excellent rating. We look forwards to your next visit. Best Regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It was awesome place ever
2020년 12월에 1박 숙박함
답변 제공: HM 님, 2021년 1월 18일
Dear Valued Guest, Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again and thank you for choosing to stay with Crowne Plaza Abu Dhabi Yas Island. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

Kimyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요. 엘레베이터에서 방키가 가끔 동작 안됨
2019년 2월에 6박 숙박함
답변 제공: PE 님, 2019년 4월 4일
Dear Kimyun, Thank you for taking the time to share your feedback. We appreciate your positive and constructive comments. We take feedback seriously and we’ll make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you a better level of experience. Again, thank you for sharing your comments. Best Regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
좋은 시설, 맛있는 조식, 서비스는 쏘쏘
호텔 시설이나 조식이나 기타 등 다 만족스러운데 서비스에서 쪼금 그랬다.. 도시세?를 2번 결제했다거나 체크인 순서가 자기 맘대로 거나 그런거..
2019년 1월에 5박 숙박함
답변 제공: Pascal Eggerstedt 님, 2019년 2월 17일
Dear Anonymous, Thank you for taking the time to tell us about your experience. I am glad to hear you enjoyed your stay and that you were pleased with the breakfast. I appreciate both your positive and constructive comments. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Best Regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
음식을 해먹을 수 없어요
예약할때 주방이있고 접시등이 있다고해서 예약했는데 가보니 싱크대는 있었지만 조리할수있는것은 아무것도 없었다 커피포트와 컵만있고,,,법이 바뀌어 호텔에서는 조리할수없다고 하네요
2018년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
이런저런 설명이 없어 일일이 물어봐야했어요
전반적으로 깨끗하고 조용했다 늦게까지 셔틀버스도 있어서 편리했지만 직원의 자세한 설명이 없어 일일히 물어봐서 이것저것 이용했다
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

sangjong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 시설 최고
테마파크, f1경기장, 골프장, 쇼핑몰, 바다 모든것이 최고인 야스 아일랜드 호텔단지에 있는 크라운 프라자는 야스에 아울리는 시설이며, 가성비는 최고이다. 팁으로는 한국사람들은 반드시 조식이 포함된걸 예약하세요. 별도로 먹으면 숙박비의 반이 아침 식사 비용으로 나갑니다.
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 편안
조용하고 편안하게 쉴수있었다 조식이 충분히 맛있었다
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

HIMCHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Have a good weekend in hotel
Most of the employees were kind. In particular, an employee named ZEN was very kind. Also, breakfast was good.
2018년 6월에 1박 숙박함

8/10 - 좋아요

sang il

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

BYUNG HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
야스 아일랜드에서 가장 멋진 호텔
정말 편안하고 좋은 호텔입니다. 다만 가격이 약간 비싼 것이 흠입니다.
답변 제공: Pascal Eggerstedt 님, 2018년 4월 19일
Dear Byung Ho, Thank you for your feedback. We hope you do visit us again. Best Regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
넓고 쾌적한 방
방이 넓고 쾌적했으며 시설은 수영장이 좋았습니다. 야스 몰이 가까워 쇼핑하기 좋습니다.

10/10 - 훌륭해요

econ1335

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋았음
호텔 위치 주변 풍경 모두 맘에 들었습니다. 호텔 식당과 바가 잘되어 있어 편히 쉬기 최고네요

10/10 - 훌륭해요

kwon 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good!!!Great!!!
근처에 아무것도 없는게 그렇긴하지만 오히려 그게 더 매력적으로 다가온 호텔(조용) 야스몰, 페파리월드 등 호텔에서 무료 셔틀 버스가 운행중이고 호텔 내 수영장까지 있어서 너무 좋았어요

10/10 - 훌륭해요

md mom 님, 사우디아라비아

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 만족도 100%
총2박을 했는데 아주아주 만족했습니다. 가격대비 룸 상태도 훌륭하고, 조식도 아이와 함께 간단히 즐기기에 부족함 없습니다. 아부다비에 다시 간다면(특히 아이와) 다시 가고 싶네요. 아이들이 감기에 걸려 수영장을 이용하지 못한게 아쉽습니다. 규모가 크진 않지만 수영장이 깔끔하고 괜찮아 보이더군요~

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Olga 님, Laytonsville

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
needs updating
2024년 4월에 6박 숙박함
답변 제공: Haitham Khalil 님, 2024년 4월 21일
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Anna

2024년 3월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2024년 3월 18일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

LADY CHRISTABEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was great!!! great proximity to site attractions and the staff was extremely helpful.
2024년 3월에 6박 숙박함
답변 제공: Haitham Khalil 님, 2024년 3월 12일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Mariana

2024년 2월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2024년 2월 28일
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Amanda

2024년 1월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2024년 2월 3일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

ANUPAM

2024년 1월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 13일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Linda

좋아요: 편의 시설/서비스
I liked the familiarity as I’ve stayed there before
2023년 12월에 7박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 9일
Dear Valued Guest, It was a pleasure to have you as our guest at Crowne Plaza Yas Island and glad to hear that we succeeded in providing you a great stay that left you truly satisfied particularly with the hotel facilities and your room allocation, which will be shared with the entire team. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do. Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guest in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Sanober

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 9일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Nuala

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Crowne Plaza Abu Dhabi
Rooms are business like and a bit out dated- toliet seat broken in bathroom. Pool is nice, however sun loungers require an update. Cyan beach is a 10 min walk away or a golf cart- no bar or restaurant at Cyan beach. Staff very friendly, breakfast nice and stills restaurant offers good fare. Yas waterfront is a ten min walk away and lots ofgpod restaurants.
2023년 12월에 6박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 9일
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed at several places on Yas Island and this hotel was gorgeous. Very polite and helpful staff, great breakfast, very happy with my stay. I come into town 2 or 3 times a year, and I will stay here again.
2023년 12월에 6박 숙박함
답변 제공: Haitham Khalil 님, 2023년 12월 29일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Danny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was a little disappointed with the front desk agent who checked me in. He was very dismissive when I asked about the facilities amenities, and refused to acknowledge my IHG status when I gave him my membership number for the points rewards. He did not even attempt to check in the computer I was told it will be applied later
2023년 11월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 12월 29일
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were exceptional nothing was too much trouble
2023년 11월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 14일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

OSKAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 14일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Christelle

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 14일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 - 괜찮아요

Ifzal

좋아요: 청결 상태, 직원 및 서비스
Whoever thought it’s ok to have glass bathrooms with no locks needs to find another job.no privacy
2023년 10월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 10일
We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 - 괜찮아요

Jean Christophe

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 5일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Armando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything ok
2023년 11월에 4박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 5일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 - 별로예요

Brian

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Time for a refresh
My room was very tired and in need of renovation. The sliding patio doors were stiff and extremely difficult to open and close. The veneer was starting to come off the furniture. And every time I used the shower the bathroom floor ended up saturated. All fundamental things that should not happen at a top hotel.
2023년 10월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 5일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Gian marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was relax on the beach I can’t stay in pool bruise lot guest very rude to scream
2023년 10월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 1일
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Kalifa-Mustafa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 25일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 - 별로예요

Alan

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
General level of service in this hotel was disappointing from the welcome at reception to the service at breakfast. Bar service on our first night was terrible. This feels more like a three star hotel. A lot of avoidable customer service issues. Won’t be back. Try the Radisson next door!
2023년 10월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 27일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Domonique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Clean amenities. Five stars ⭐️
2023년 10월에 5박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 16일
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Danyaal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Close to Yas Island with shuttle available, excellent breakfast and spacious room
2023년 9월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 9일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Found mold in cotton buds
2023년 9월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 3일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Few problems
My female colleague had a staff member enter her room whilst asleep. It was an oversight. My other colleague was checked into a used room
2023년 9월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 30일
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

ALI

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 11일
Dear Ali, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Ilana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 8일
Dear Valued Guest, We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs Crowne Plaza Yas Island. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

EMILE 님, Washington

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice hotel. Great Staff . beautiful swimming pool.
2023년 9월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 7일
Dear Emile, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Maximilian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Nazik Amrani 님, 2023년 9월 1일
Dear Maximiliano, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relax
Un ortimo hotel con tutti i confort, ad ogni momento si viene coccolati dal disponibilissimo personale, un consiglio: a uno che non piacciono le piscine, ma preferisce il mare, qui decisamente meglio la piscina del hotel della spiaggia vicina, ma con un mare drcisamente non pulito
2023년 8월에 1박 숙박함
답변 제공: Nazik Amrani 님, 2023년 8월 25일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Johanna 님, Bartlesville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and pool was beautiful. They have very polite staff. The bed was hard and the cleaning staff tried to come in the room at 8pm to do the daily cleaning.
2023년 6월에 4박 숙박함
답변 제공: Nazik Amrani 님, 2023년 7월 5일
Dear Johanna, Glad to know that you are well taken care of throughout your stay. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do.The team will be delighted to hear your compliments and it was indeed a pleasure to have you back again as our guests in the hotel.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Yaisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Personable and clean
2023년 6월에 1박 숙박함
답변 제공: Nazik Amrani 님, 2023년 6월 22일
Dear Yaisa, It was a pleasure to have you as our guests at Crowne Plaza Yas IslandYour kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 - 별로예요

Aurelie

2023년 6월에 3박 숙박함
답변 제공: Nazik Amrani 님, 2023년 6월 22일
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas IslandYour kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND