허니문 스위트 | 필로우탑 침대, 객실 내 금고, 책상, 노트북 작업 공간

이그제큐티브 스위트 호텔 메트로 밴쿠버 여행 후기

3.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1121개 이용 후기 중 466개" "
평점 8 - 좋아요. 1121개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1121개 이용 후기 중 164개" "
평점 4 - 별로예요. 1121개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1121개 이용 후기 중 68개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

sungho

2024년 3월에 1박 숙박함
답변 제공: Lisa Collyer - Operations Manager 님, 2024년 3월 22일
Thank you very much for staying with us and we are thrilled to see that you enjoyed your stay.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad hotel
The check-in female staff was so unkind and the worst. The hotel seems to have run out of quality because of the female staff
2023년 11월에 1박 숙박함
답변 제공: Frank 님, 2023년 11월 11일
Junghoon Kim,What was the problem with the lady that checked you in? I see that you got a complimentary early check-in. So please provide more details so that we can follow up on your difficulty. Thank you,

6/10 - 괜찮아요

jaemi

출장 여행
별로예요: 직원 및 서비스
2022년 6월에 1박 숙박함
답변 제공: Frank Scott 님, 2022년 6월 28일
Thank you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Frank Scott 님, 2022년 6월 2일
Thank you for your feedback. We hope you host your next visit.

8/10 - 좋아요

sangyoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

sangyoun

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Parijat Gupta 님, 2021년 10월 27일
Dear Guest, Many thanks for taking the time to review your experience at Executive Hotel Burnaby. We are glad to learn that you enjoyed your stay at the hotel and our associate were able to help you throughout your stay. We look forward to welcoming you back soon. Kind Regards, Parijat Gupta Marketing Manager

4/10 - 별로예요

JUNGHWAN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 7박 숙박함
답변 제공: Parijat Gupta 님, 2021년 10월 27일
Dear Guest, Thank you for taking time to review us. I understand that you did not have a pleasant experience at our hotel. A little more insight into the review would have helped us resolve issue. It was a pleasure having you with us and we hope to welcome you back soon. Warm Regards, Parijat Gupta Marketing Manager

8/10 - 좋아요

Jae hyun

2021년 9월에 1박 숙박함
답변 제공: Parijat Gupta 님, 2021년 9월 29일
Dear Guest, Many thanks for taking the time to review your experience at Executive Hotel Burnaby. We are glad to learn that you enjoyed your stay at the hotel and our associate were able to help you throughout your stay. We look forward to welcoming you back soon. Kind Regards, Parijat Gupta Marketing Manager

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족합니다
전반적으로 위치.서비스.청결도. 룸상태(특히 베딩)등 아주 만족합니다. 주위에 음식점도 다양하게 있고 주차도 아주 편리합니다. 풀을 이용할시간이 없었는데 자쿠지와 수영장도 괜찮아 보였어요.다음 벤쿠버 여행시에 다시 이용할생각이예요
2021년 9월에 1박 숙박함
답변 제공: Parijat Gupta 님, 2021년 9월 8일
Dear Guest, Thank you for taking time to share your invaluable feedback and appreciation. We are delighted that the team took good care of you and your experience at Executive Suites Burnaby was a memorable one. We hope that your travel plans bring you back to the hotel in the near future. Please take care of yourself and stay safe. Kind regards, Parijat Gupta Marketing Manager

10/10 - 훌륭해요

Yeonhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
근처에 은행이랑 마트도 있고 스테이션역도 있어서 편리했어요
2021년 6월에 14박 숙박함
답변 제공: Ramy 님, 2021년 7월 31일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Soon hee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Ramy 님, 2021년 7월 18일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

mark

출장 여행
별로예요: 직원 및 서비스
Rules for pets that are not noticeable when you are booking your stay and refusing you.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The in-room whirlpool path appeared not to have functioned for years. Far too expensive for a rural hotel.
2024년 5월에 7박 숙박함

8/10 - 좋아요

Desiree

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Had a nice little stay
2024년 5월에 3박 숙박함

8/10 - 좋아요

William

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient to get onto highway to go to North Vancouver.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Joanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay. Only downfall was jacuzzi tub. It didn’t work too well
2024년 4월에 5박 숙박함
답변 제공: Jonathan 님, 2024년 5월 22일
Good Day Joanne, Thank you for staying with us on your most recent visit. We appreciate your kind feedback in regards to your stay at the Executive Suites Hotel. Apparently the outdoor jacuzzi tub we have by the outdoor heated swimming pool had to be treated as the ph level was slightly off. Sometimes this happens when the hot tub is very popular like our as it was a busy hotel during your stay. We definitely will look forward to welcome you back in the future. Best regards,JonathanFront Office Manager

4/10 - 별로예요

Kelsey

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had hair all over the floor, they hadn’t vacuumed before I arrived. There must have been a hockey tournament in town because the last night I couldn’t sleep at all due to the running around and slamming of doors above me. All night long, both nights, I dealt with people coming up to the window in my room (outside) and banging on it. I didn’t feel safe what so ever. They deactivated my room keys and tried to say the room wasn’t booked which was very confusing. I seemed to be inconveniencing the staff every time they saw me. I rented a movie for 25$ that’s already on streaming services because the tv and cable system is so outdated that you couldn’t watch anything without a huge glitch and wait for each episode, no episode guide. The movie wouldn’t rewind and the volume didn’t work so I could hear most of it. And it was 25$. This was a horrible stay and I will not be returning. The staff didn’t ask how the stay was when I was leaving and seemed incredibly inconvenienced when I was leaving. 0/10 would not recommend.
2024년 5월에 2박 숙박함
답변 제공: Jonathan 님, 2024년 5월 22일
Good Day Kelsey, Thank you for taking the time to share your feedback with us. I am most disappointed to learn that your time with us was well below the expectation that we at the Executive Suites Hotel always try to provide. Certainly, this is not typical of the level of service and accommodations for which our hotel is well known for, and I wish to extend our most sincere apologies for your inconvenience. We do have all and any sporting teams that when staying with us read over and sign a waiver regarding our no noise policy. We also have a security company on premise patrolling the hotel and the hallways. If any Guests call down with any mention of noise we immediately have it addressed. We definitely will pass on your feedback to our Housekeeping Supervisor and have your comment shared and looked at. I see you were charged for the movie and will makes sure this charge is credited back to you. Our outside movie system is an up-to-date system and new release movies (that are still in theatres or just released) come with the 25.00 price tag. We do value all feedback both good and bad and by researching all your comments we had no record of any of it. If you do happen to stay with us again please feel free to communicate any issues you have with Reception so we can address any issues and correct problems should they occur as we want all our Guests to be comfortable and enjoy their stay. Should you wish to discuss your stay further please feel free to reach out to me at the hotel at your earliest convenience. Best regards,JonathanFront Office Manager.

8/10 - 좋아요

Chenwei

별로예요: 숙박 시설 상태 및 시설
The restaurant with balcony is awesome
2024년 5월에 1박 숙박함
답변 제공: Jonathan 님, 2024년 5월 22일
Good Day Chenwel, Thank you so much for staying with us on your most recent visit and the 4 out of 5 star review. We appreciate your kind feedback in regards to your stay at the Executive Suites Hotel. Nice to read you appreciated our Acqua Restaurant (which has live entertainment on weekends) and hotel suite balconies. Not many hotels today have balconies. We definitely will look forward to welcome you back in the near future. Best regards,JonathanFront Office Manager

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access, quiet and safe area
2024년 5월에 3박 숙박함
답변 제공: Frank 님, 2024년 5월 15일
Hello Sandra,We are very thankful for your wonderful 5 star review! We are delighted that you had a nice stay.We are looking forward to seeing you again next time you are in the Burnaby area.Have a wonderful day.

8/10 - 좋아요

Bruno

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Frank 님, 2024년 5월 14일
Hello Bruno,Thank you very much for letting us know about your recent visit.We are happy that you were comfortable.Have a wonderful day.

8/10 - 좋아요

Martine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel gentil
2024년 5월에 1박 숙박함
답변 제공: Frank 님, 2024년 5월 14일
Thank you for taking the time to let us know about your recent visit. We are delighted that you were comfortable.Looking forward to seeing you again next time.

8/10 - 좋아요

Phan Ly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Frank 님, 2024년 5월 14일
Thank you for your review! We are happy to know that you were comfortable and that you had a nice visit.Hope to see you again soon.

10/10 - 훌륭해요

SHARON CRISTINE 님, Auburn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my room, pool and hot tub!
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 5월 11일
Thank you for your 5 star review! We are very happy that you had a wonderful visit and enjoyed your stay.We are looking forward to seeing you again soon.Have a wonderful day.

6/10 - 괜찮아요

Lee 님, Calgary

좋아요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: Frank 님, 2024년 5월 14일
Hello Lee,We are glad that you had a nice visit. Thank you for choosing us and we hope to see you again soon.Have a great day.

10/10 - 훌륭해요

Tracey 님, Medicine Hat

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for a wedding and the staff were outstanding. Great location and very nice hotel.
2024년 5월에 4박 숙박함
답변 제공: Frank 님, 2024년 5월 9일
Hello Tracey,We are delighted that you had a very nice visit. Thank you very much for the 5 star review and we look forward to seeing you again.Have a wonderful day.

10/10 - 훌륭해요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large, comfortable suite. Excellent value. Good location.
2024년 4월에 3박 숙박함
답변 제공: Frank 님, 2024년 5월 9일
Hello Esther,We are very happy that you had a 5 star visit! Thank you very much for letting us know.Hope to see you again.Have a wonderful day.

10/10 - 훌륭해요

YARIANNA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really recommend this hotel
2024년 5월에 3박 숙박함
답변 제공: Frank 님, 2024년 5월 7일
Thank you for the 5 star review! We are overjoyed that you had a comfortable visit and we hope to see you again!Have a wonderful day.

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were staying at this hotel for a wedding at this location. The staff were terrific. Richard, amazing. The restaurant within was very good with others great restaurants within walking distance.
2024년 5월에 4박 숙박함
답변 제공: Frank 님, 2024년 5월 7일
Hello Christine, Thank you for your 5 star review! We are delighted that you had a terrific stay. We are very happy that you had a good time at the wedding and a nice stay.We hope to see you again!Have a wonderful day, thank you.

10/10 - 훌륭해요

My Le

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frank went above and beyond to retrieve a forgotten item.
2024년 5월에 1박 숙박함
답변 제공: Frank 님, 2024년 5월 6일
Thank you My Le! We are delighted that you had a nice visit and that you got your item back.Have a wonderful day and hope to see you again soon.

6/10 - 괜찮아요

Diana

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
First off the booking was for a Junior suite and they made a mistake and booked us in a regular room-this was corrected as my son and I were not interested in having to sleep together. -the hot tub was lukewarm and very rough. -the pool was not heated...ugh. -the hot tub looked like it needed a good power wash. Overall it was okay, I think I will just rent two rooms at a cheaper hotel next time.
2024년 5월에 1박 숙박함
답변 제공: Frank 님, 2024년 5월 6일
Hello Diana,I am sorry that there was an error on your booking, but, I am happy that we were able to correct it for you right away.I can assure you that the pool and hot tub are heated but I am sorry that it was not what you were expecting. The hot tub is clean and is power washed on a regular basis (it is drained every Monday and serviced), the reason it has a sand colour on the bottom is because of the non-slip coating that was used when it was put into use for the season.Glad that you were comfortable and that you had a nice visit.Have a wonderful day.

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Frank 님, 2024년 5월 7일
Hello George,Thank you for taking the time to provide us with feedback about your recent stay. We are delighted that you had a nice stay and we hope to see you again!Have an amazing day.

10/10 - 훌륭해요

My Le

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Frank 님, 2024년 5월 6일
Thank you My Le for the 5 star review! We are delighted that you were happy and comfortable during your visit.We are looking forward to seeing you again the next time you are in the area.Have a wonderful day.

8/10 - 좋아요

Karima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I wish they would extend check out times, especially if you check in late
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 5월 1일
Hello Karima,We do offer late check out based on availability so certainly check with the Front Desk.We are delighted that you had a nice visit and we hope to see you again, soon.Have a wonderful day.

6/10 - 괜찮아요

Jovencia

가족 여행
I like that the room was clean. The beds were comfy. A bit pricey for an older hotel.
2024년 4월에 2박 숙박함
답변 제공: Frank 님, 2024년 5월 1일
Hello Jovencia, Glad that you were comfortable and that you had a nice visit.We do our best to ensure that the rates we offer provide a good value for our guests but are still in line with the local market.Have a wonderful day.

8/10 - 좋아요

Alanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im disappointed that there was no me run of the parking fee when I booked through Expedia. It was clean and the kids had fun in the pool. Nice to have a microwave,
2024년 4월에 2박 숙박함
답변 제공: Frank 님, 2024년 5월 1일
Hello Alanna,We do advertise the parking charge on Expedia's web site, so I am sorry if you did not see it.We are very happy that you had a nice stay and that the kids enjoyed the pool. Have a wonderful day and hope to see you again.Thank you.

10/10 - 훌륭해요

Dave

2024년 4월에 1박 숙박함
답변 제공: Jonathan 님, 2024년 5월 22일
Good Day Dave, Thank you so much for staying with us on your most recent visit. We appreciate your kind feedback in regards to your stay at the Executive Suites Hotel. We look forward to welcome you back in the future. Best regards,JonathanFront Office Manager

6/10 - 괜찮아요

BONGSOO

2024년 4월에 6박 숙박함
답변 제공: Jonathan F 님, 2024년 5월 18일
Good Day Bongsoo I hope this communication finds you well. Thank you for taking the time to review our hotel. We are glad that you had a nice visit. Thank you for choosing us and we hope to see you again soon. Have a great day.Best regards,Jonathan F

4/10 - 별로예요

Nazir

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Run down facility, furniture worn out, sink not draining well, Toilet kept running water.
2024년 4월에 3박 숙박함
답변 제공: Frank 님, 2024년 4월 25일
Hello Nazir,We are sorry that we did not exceed your expectations. It is our goal to exceed guest expectations and I am disappointed that we did not in your case.Have a wonderful day.

4/10 - 별로예요

Rahul

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Parking cost was additional but sometime very hard to find an empty space.Spare bed was very uncomfortable. Bathroom door did not lock. Phone in bedroom was not functional. Room service was very good.
2024년 4월에 3박 숙박함
답변 제공: Frank 님, 2024년 4월 25일
Hello Rahul,We are sorry that we did not exceed your expectations. It is our goal to exceed guest expectations and I am disappointed that we did not in your case.Have a wonderful day.

8/10 - 좋아요

Natalie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Priority is old. Does not really look like pictures. It’s okay for $150 a night but adding $100 for a dog plus parking. Not worth it.
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 24일
Hello Natalie,Thank you for taking the time to provide us with feedback about your recent visit.Sorry that you feel that you did not get a great value during your visit. Thank you for letting us know that you were comfortable and that you had an enjoyable visit.Have a wonderful day.

6/10 - 괜찮아요

Peter

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Abrupt personnel at check in
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 20일
Hello Peter,Thank you for taking the time to provide us with feedback about your recent visit.It looks like you have been with us many times and we always look forward to seeing you.Have a wonderful day.

8/10 - 좋아요

Catherine 님, Coquitlam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 20일
Hello Catherine,We are very happy that you had a comfortable visit and look forward to seeing you again!Have a wonderful day.

8/10 - 좋아요

Hector

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed frame to big for mattress
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 18일
Hello Hector,Thank you for letting us know about your recent visit. We are delighted that you were comfortable and that you had a nice visit.I also am happy to say that we finally got the queen mattresses that we ordered over a year ago! Come back and check us out next time you are back in the area. Have a wonderful day.

10/10 - 훌륭해요

Trong Khoa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel. We will stay there when we come Vancouver
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 18일
Thank you for the 5 star review! We are very happy to know that you were happy and comfortable during your stay. And please come see us again the next time your are in the Lower Mainland.Have a wonderful day.

10/10 - 훌륭해요

Susan

출장 여행
Great place
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 17일
Hello Susan,We are very happy that you had a great stay. It always makes us happy to know that our guests are happy and comfortable.We are looking forward to seeing you again.Have a wonderful day.

10/10 - 훌륭해요

Kabir

Very comfortable stay all around.
2024년 4월에 2박 숙박함
답변 제공: Frank 님, 2024년 4월 17일
Hello Kabir,Thank you for the 5-star review! We are delighted that you were happy and comfortable. We hope to host your next visit.Have a great day.

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the
2024년 4월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 17일
Hello Billy,Thank you for letting us know that you found us to be a good value. We are very happy that you were comfortable and we hope to see you again!Have a great day.Thank you.

8/10 - 좋아요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable price
2024년 3월에 2박 숙박함
답변 제공: Frank 님, 2024년 4월 17일
Hello Diana,Thank you for taking the time to let us know about your recent visit. We are very happy that you were comfortable and found us a good value.We are looking forward to seeing you again!Have a great day.

10/10 - 훌륭해요

Deborah 님, Sechelt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed for a work trip. The nearby Staples was a bonus, room service was good, the site is clean and quiet and I had a kitchenette, and very affordable. Will stay again,and recommend.
2024년 3월에 1박 숙박함
답변 제공: Frank 님, 2024년 4월 11일
Hello Deborah,Thank you very much for the 5 out of 5 review! We are delighted that you had a great stay. It is always nice to hear from guests that had a comfortable visit.We can't wait to see you again!Have a wonderful day.