외관

NH 비토리오 베네토 여행 후기

4 out of 5
NH 비토리오 베네토
Corso d'Italia, 1, Rome, RM

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 837개 이용 후기 중 367개" "
평점 8 - 좋아요. 837개 이용 후기 중 323개" "
평점 6 - 괜찮아요. 837개 이용 후기 중 89개" "
평점 4 - 별로예요. 837개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 837개 이용 후기 중 21개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Yong Tae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔이에요.
보르게세 공원 옆에 있어, 산책하기에 좋습니다. 테르미니역에서 택시타고 가면 11유로 전후로 나오는 것 같고, 여차하면 걸어가도 25분 정도이니, 짐이 별로 없다면 시내구경하면서 걸어가도 나쁘지 않구요. 시설은 깨끗하고, 침대도. 편안했습니다. 아침메뉴가 살짝 부족한 감이 있지만, 전체적으론 괜찮습니다. 호텔 체크인시 로비로 통하는 엘리베이터가 회전문 좌측에 따로 있으니, 무거운 짐 있으시면 꼭 이용하시길. 개인적으로 공원전망쪽 룸을 추천합니다.
2019년 4월에 1박 숙박함
답변 제공: Maria Grazia Mauro Guest Relations 님, 2019년 5월 18일
Dear Yong, what a lovely review! Thank you so much for sharing your lovely feedbacks and for rating your NH Collection experience with the highest scores. The entire team very much looks forward to giving you a warm welcome back to your second R-home away from home Best regards,

8/10 - 좋아요

chul chae

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
이태리남부
넘 좋았어요...좋은 건축물이였구요.
2018년 12월에 1박 숙박함
답변 제공: Maria Grazia Mauro, Guest Relations 님, 2019년 1월 2일
Dear Chul, first of all many thanks for choosing our NH Collection Vittorio Veneto for your Roman experience and for taking the time to share your kind feedbacks within the Expedia community. We are pleased to read you had a pleasant experience! Looking forward to welcoming you back to R-home Best regards

4/10 - 별로예요

Jongwoo

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
방 크기가 생각 보다 작았고 특히 미니바의 화이트 와인, 물병등의 뚜껑이 이미 다 열려 있어 프론트에 확인을 해야 했습니다 기본적인 내용들은 미리 확인이 되었으면 좋겠네요
2018년 10월에 1박 숙박함
답변 제공: Maria Grazia Mauro, Guest Relations 님, 2018년 10월 27일
Dear Jongwoo, first of all many thanks for choosing our NH Collection Vittorio Veneto for your recent stay in Eternal city and for sharing your precious feedbacks. We are very sorry to hear that your room was not at your liking. We strongly recommend you to book one of our Premium room next time. I am sure this room category will be at your expectations. On a different note, please rest assured we took note of your comments about the minibar. Please accept my apologies for the inconvenience. We truly hope to be given a second chance to reassure on much passion and dedition we put into our job every day. Best regards,

6/10 - 괜찮아요

Victoria

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
The staff was great especially Elise. However the rooms are filled with dust, especially under the bed. I spend 2 nights out of the 3 without being able to sleep coughing and chest tightness due to a huge amount of dust pilled up under the bed and the bed sheets being dusty as well.
2024년 4월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 29일
Dear Victoria,First of all many thanks for taking the time to share with us your feedback about your recent stay at our hotel NH Collection Vittorio Veneto – it is much appreciated.We are glad to learn you have appreciated the service delivered by our staff, especially the professionalism of Elisa.Please accept our most sincere apologies for what happened during your stay in Rome with the room cleanliness.We'll immediately and deeply verify what happened, with fast actions to solve these issues. We hope that you will give us the opportunity to welcome you back to the NH Collection Vittorio Veneto and ensure you on the high level of service we continuously strive to provide our guests. Yours sincerely,Pasqualina VangoneGuest Relations Manager

8/10 - 좋아요

Usha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and facilities, room was very comfortable and clean. Only let down was the breakfast hot food was cold
2024년 4월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 26일
Dear Usha,We would like to thank you for having chosen our hotel for your stay in Rome and for taking the time to share your experience with us.We are glad to learn you enjoyed the room and the kindness of the staff.On the other hand, please accept our sincere apologies for not being able to meet our usual standards during the breakfast. We are disappointed to learn about your breakfast experience and can assure you that your feedback has been shared with our food and beverage team, who joins me in offering an apology for these shortcomings.Breakfast is among the most important meals of the day at our hotel and should certainly give you a great start to the day.Rest assured, action has been taken to prevent the shortfalls you experienced from being repeated.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and restore your confidence in the near future.Thank you again for your time.Best regards,Pasqualina VangoneGuest Relations Manager

8/10 - 좋아요

Lisa Maria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel top - super Lage. Service mittelmäßig.
2024년 4월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 25일
Dear Lisa Maria,first of all many thanks for taking the time to share with us your feedback about your recent stay at our hotel NH Collection Vittorio Veneto in Rome – it is much appreciated. The comments as well as the observations and feelings of our guests are of great importance to us, as we count on those in order to achieve the highest level of service possible.We look forward to welcoming you back to our NH Collection Vittorio Veneto in Rome and to make you feel, once again, more than ever, special at NH Collection hotels.Yours sincerely,Pasqualina VangoneGuest Relations Manager

6/10 - 괜찮아요

Hortense

가족 여행
좋아요: 편의 시설/서비스
Proximity to the main attractions was good. However, the room was really dusty due to their ventilation system, the bathrooms need deeper cleaning and staff/customers noisy in the corridor as we could always hear doors movement and people talking.
2024년 3월에 5박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 18일
Dear Hortense,first of all many thanks for taking the time to share with us your feedback about your recent stay at our hotel NH Collection Vittorio Veneto – it is much appreciated.Please accept my most sincere apologies for what happened during your stay in Rome with the room cleanliness and the noise.I'll immediately and deeply verify what happened, with fast actions to solve these issues.I hope that you will give us a new opportunity to welcome you back to the NH Collection Vittorio Veneto in Rome and ensure you on the high level of service we continuously strive to provide our guests. Yours sincerely,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff ! Rooms are pretty nice and comfortable!!
2024년 4월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 7일
Dear Stephanie,first of all many thanks for taking the time to share with us your feedback about your recent stay at our hotel NH Collection Vittorio Veneto in Rome – it is much appreciated. The comments as well as the observations and feelings of our guests are of great importance to us, as we count on those in order to achieve the highest level of service possible.We look forward to welcoming you back to our NH Collection Vittorio Veneto in Rome and to make you feel, once again, more than ever, special at NH Collection hotels.Yours sincerely,Paola

10/10 - 훌륭해요

preya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly and helpful staff, clean rooms
2024년 3월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 7일
Dear Preya,thank you for choosing the NH Collection Vittorio Veneto in Rome for your stay and, above all, for taking the time to share your experience.We couldn't be happier to know that you appreciated the helpfulness and courtesy of our staff and that everything lived up to your expectations.We hope to welcome you back soon in Rome at our NH Collection Vittorio Veneto.With regard,Paola

10/10 - 훌륭해요

Ayman

2024년 2월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 7일
Dear Ayman,thank you for choosing NH Collection Vittorio Veneto for your stay in Rome and for sharing your experience with 5 stars review.We are glad to hear that you appreciated our services!We look forward to welcoming you back to our hotel.Best regards,Paola

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was pretty nice
2024년 3월에 5박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 3월 26일
Dear Stephanie,many thanks for this 5* review!We are very pleased to read that you had a pleasant experience with us.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Karen

2024년 3월에 7박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 19일
Dear Karen,We would like to thank you for this perfect rating.It's so motivating for us.We really hope to welcome you again at NH Collection Vittorio Veneto for another Extraordinary Experience.Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Abraham

2024년 3월에 5박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 19일
Dear Abraham,We would like to thank you for this perfect rating.It's so motivating for us.We really hope to welcome you again at NH Collection Vittorio Veneto for another Extraordinary Experience.Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Abraham

2024년 3월에 5박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 4월 19일
Dear Abraham,We would like to thank you for this perfect rating.It's so motivating for us.We really hope to welcome you again at NH Collection Vittorio Veneto for another Extraordinary Experience.Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación. Muy recomendado. Habitaciones muy cómodas .
2024년 3월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 3월 9일
Dear Monica,Thank for this 5* review!We are so happy to learn you have appreciated the location and our new rooms.Hoping to see you again at NH Collection Vittorio Veneto for your next stay in Rome.Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Massara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good!!
2024년 2월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 3월 8일
Dear Massara,many thanks for this 5* review!We are very pleased to read that you had a pleasant experience with us.We are very pleased to read such a good feedback!Looking forward to welcoming you backBest regards,Pasqualina VangoneGuest Relations Manager

2/10 - 너무 별로예요

FERNANDO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No nos respetaron el ascenso VIP
2024년 3월에 2박 숙박함
답변 제공: marika 님, 2024년 3월 4일
Dear Mr. Fernando we are really sorry for your feedback.What we can say is that the Free Upgrade is always to be considered "upon availability" and it's not a must.We hope you can consider to change your point of view staying again with usRegards

10/10 - 훌륭해요

ping

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, but nothing really close by
2024년 2월에 4박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 2월 29일
Dear ping,many thanks for this 5* review!We are very pleased to read that you had a pleasant experience with us.We are happy to read such lovely words of yours.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Anselmo Augusto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family hotel, with great staff! quite varied breakfast on a good distance from Rome main landmarks and attractions - walkable or easy taxi ride both ways.
2024년 2월에 4박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 2월 17일
Dear Anselmo,Thank you for choosing NH Collection Vittorio Veneto for your stay in Rome.The perfect rating and your lovely words about the staff is for us a great motivation to do better and better.We hope to see you again at NH Collection Vittorio Veneto,Best Regards,Pasqualina VangoneGuest Relations Manager

8/10 - 좋아요

Sabine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vor allem die tolle Lage direkt an der Villa Borghese ist hervorragend. Dort kann man die schönsten Spaziergänge starten. Das Frühstück lässt keine Wünsche offen. Das etwas überladene Design der Zimmer ist Geschmacksache. Empfehlenswert!
2024년 2월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 2월 17일
Dear Sabine,Thanks for choosing NH Collection Vittorio Veneto and for taking the time to share your feedback with us!We couldn't be happier to learn the stay lived up to your expectations.We hope to give you a warm welcome again to Rome.Best Regards,Pasqualina VangoneGuest Relations Manger

8/10 - 좋아요

alberto

출장 여행
별로예요: 직원 및 서비스
ottima posizione. buona accoglienza ed organizzazione mancano le pantofole da camera ed accapatoio
2024년 2월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 2월 14일
Gentile Alberto,La ringraziamo per aver scelto l'NH Collection Vittorio Veneto per il suo soggiorno e per aver condiviso la sua recensione.Non potremmo che essere felici di apprendere che l'ottima posizione dell'hotel, unita all'accoglienza e all'organizzazione dello staff le abbiano regalato un soggiorno all'altezza delle aspettative.Siamo un po' rammaricati però per non aver ottenuto il punteggio massimo, a causa di alcuni elementi come accappatoio e ciabattine che da standard NH non sono previste nella tipologia di camera da Lei prenotata.Ad ogni modo, sono a disposizione degli ospiti, senza carichi aggiuntivi, chiedendo al dipartimento guest relations o front office.Ci auguriamo di darle nuovamente il benvenuto per il suo prossimo soggiorno Romano in modo da poterle regalare una nuova NH Experience!Cordiali saluti,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Yessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good . Very modern , very nice
2024년 2월에 2박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 2월 14일
Dear Yessica,many thanks for this 5* review! We are very pleased to read that you had a pleasant experience with us.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Kenichi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
駅から少し離れて
2024년 1월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 6일
Dear Guest,We would like to thank you for the time you dedicated in evaluating your experience regarding your stay at the NH Collection Vittorio Veneto! We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to welcoming you back in the near future. Best Regards Guest Relations Team

10/10 - 훌륭해요

Luciane

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 2월 3일
Dear Luciane,many thanks for this review! We are very pleased to learn you had a pleasant experience with us.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Kenji

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテル周辺にレストランや観光名所が多く便利。
2024년 1월에 6박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 30일
Dear Kenjo,First of all thank you for choosing NH Collection Vittorio Veneto and for sharing your Experience.We are happy to learn you enjoyed the location of the Hotel, walking distance to the famous Borghese Gallery and main attractions, perfect to visit the city.We look forward to welcoming you back to our hotel and to make you feel, once again, more than ever, special at NH Collection hotels.Best regards,Pasqualina Vangone,Guest Relations Manager

6/10 - 괜찮아요

Stefan 님, München

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 30일
Dear Stefan,first of all many thanks for choosing our NH Collection Vittorio Veneto for Your recent stay in Rome and also for taking the time to fill our customer survey about your experience with us.Please, feel free to give us more details about the time spent with us. We will be glad to accept your suggestions about our service in order to do better and better.We hope to welcome you again for your next stay in Rome.Best Regards,Pasqualina VangoneGuest Relations Manager

8/10 - 좋아요

Orit

단체 여행
좋아요: 직원 및 서비스
Very good stuff, good breakfast
2024년 1월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 30일
Dear Orit,first of all many thanks for choosing our NH Collection Vittorio Veneto for your recent stay in Rome and also for taking the time to fill our customer survey about your experience with us.The comments as well as the observations and feelings of our guests are of great importance to us.I'm glad to learn that you liked our breakfast and that everything lived up to your expectations. I hope that you will give us the opportunity to welcome you back to NH Collection Vittorio Veneto and ensure you on the high level of service we continuously strive to provide our guests.Yours sincerely,Pasqualina VangoneGuest Relations Manager

8/10 - 좋아요

Doris

2024년 1월에 1박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 30일
Dear Doris,first of all many thanks for choosing our NH Collection Vittorio Veneto for Your recent stay in Rome and also for taking the time to fill our customer survey about your experience with us.Please, feel free to give us more details about the time spent with us. We will be glad to accept your suggestions about our service in order to do better and better.We hope to welcome you again for your next stay in Rome.Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 11일
Dear Frances,We would like to thank you for having chosen NH Collection Vittorio Veneto for your stay in Rome.This perfect rating is for us a good motivation to do better and better.We hope to welcome you again to Rome,Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Julia Mary

좋아요: 청결 상태
Very polite & understanding.
2023년 12월에 7박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 11일
Dear Julia Mary,We would like to thank you for having chosen NH Collection Vittorio Veneto for your stay in Rome.We are glad to learn you appreciated the professionality of the staff that everyday tries to improve the service we offer.We hope to welcome you again in the future.Best regardsPasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

JOSE LUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente!
2023년 12월에 6박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 5일
Dear Jose Luis,many thanks for this review! We are very pleased to read that you had a pleasant experience with us.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Balcony we had was bigger than our room!
2023년 12월에 2박 숙박함
답변 제공: Francesco 님, 2024년 1월 3일
Dear Mr. Diego,Warm greetings from NH Collection Vittorio Veneto Hotel.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations.Once again thank you and we are looking forward to welcoming you back.Best regards,Guest Relations Team

10/10 - 훌륭해요

Jordan 님, Washington

2023년 12월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2024년 1월 17일
Dear Mr.Gottfried,many thanks for this 5* review! We are very pleased to read that you had a pleasant experience with us.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

ALESSANDRA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima struttura, personale molto preparato e attento al cliente, camere eleganti e pulitissime. Consigliatissimo
2023년 12월에 1박 숙박함
답변 제공: Francesco 님, 2023년 12월 30일
Gentile Ospite,Innanzitutto la ringraziamo per aver scelto NH Collection Vittorio Veneto per il suo ultimo soggiorno a Roma e per aver condiviso la sua esperienza.E' un piacere leggere questo suo commento e sapere di aver soddisfatto le sue aspettative.Speriamo torni presto a trovarci!Cordiali saluti,Guest Relations Team

10/10 - 훌륭해요

Jordan 님, Washington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely, well cared for and well serviced hotel in the Borgese neighborhood. The staff made a tremendous effort to arrange early room access for my family since we had young children, and the room for four worked beautifully and included two bathrooms. The furnishings were comfortable and clean, and the staff all friendly and responsive. Breakfast was delicious as well. We will certainly book here in the future.
2023년 12월에 2박 숙박함
답변 제공: Francesco 님, 2024년 1월 3일
Dear Mr. Jordan,thank you for choosing the NH Collection Vittorio Veneto in Rome for your stay and, above all, for taking the time to share your experience.We couldn't be happier to know that you appreciated the helpfulness and courtesy of our staff and that everything lived up to your expectations.We hope to welcome you back soon in Rome at our NH Collection Vittorio Veneto.With regard,Guest Relations Team

10/10 - 훌륭해요

Aj

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing hotel experience! Definitely staying again when I visit Rome next year!
2023년 12월에 3박 숙박함
답변 제공: Elena 님, 2023년 12월 17일
Dear Guest Thank you for choosing NH Collection Vittorio Veneto in Rome for your stay and, above all, for taking time to share your experience.Many thanks for this review ! We are very pleased to read that you had a pleasant experience with us and to read such lovely words of yours.Looking forward to welcoming you back! Best Regards

10/10 - 훌륭해요

emanuela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vip access meraviglioso!!
2023년 12월에 1박 숙박함
답변 제공: Elena 님, 2023년 12월 17일
Gentilissima Sig.ra EmanuelaGrazie, inanzitutto, per aver scelto NH Collection VittorioVeneto di Roma e per aver condiviso la sua esperienza.Grazie per il suo eccellente feedback. Siamo liete di apprendere che le Sue aspettative siano state rispettate e di essere stati capaci di poter farle vivere il soggiorno da Lei desiderato.Non vediamo l'ora di darle il benvenuto nuovamente, Cordiali Saluti

10/10 - 훌륭해요

Arnaldo

2023년 12월에 2박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 12월 18일
Dear Arnaldo,many thanks for this perfect rating! We are very pleased to read that you had a pleasant experience with us.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

6/10 - 괜찮아요

Liliya

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, hotel wasn’t bad as well. The morning cleaning crew need a little more education in customer service
2023년 11월에 3박 숙박함
답변 제공: Francesco 님, 2023년 12월 1일
Dear Liliya,first of all many thanks for taking your precious time to share your feedbacks about your experience at our NH Collection Vittorio Veneto, even though with such unsatisfactory words. We are completely dismayed to read that your stay with us was not up to your expectations and needs. Please accept our utmost apologies for your disappointment. We truly hope to be given a second chance to reassure on our passion dedication we put every day into our jobs.Best regards Gino Giacchetti General Manager

4/10 - 별로예요

Sean 님, APO

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room photos on the booking site did not represent the hideous multi-motif room we were given. We reserved a queen family room (with a pullout bed) but got single beds. The breakfast was edible but not fresh, good, or tasty. The staff were obviously not happy to be working there. The cost of the room was very, very high compared to the value/quality. Will never stay here again. Recommend you look elsewhere.
2023년 11월에 4박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 12월 9일
Dear Sean,I would like to thank you for having chosen our hotel for your stay in Rome and for taking the time to share your feedback with us, even with unsatisfactory words.The room assigned at the check-in is a family room new style, the same room type you have chosen at the moment of the booking.In order to better satisfy the requests of our guests, many beds in the rooms are separable and at the same time we have the possibility to organize one big bed.All the family rooms have a sofa bed, like the big one you found in the room in order to sleep in total comfort.The reception desk, such as the guest relations department are at complete disposal of all our guests for any kind of request.Everyday we work hard to improve the service we offer and I would like to assure you that your observations about the breakfast and the staff are of great importance to us and I will discuss with the entire team.I hope you will give us another opportunity to restore your faith in our services,Best regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

kelly

2023년 11월에 1박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 12월 18일
Dear Kelly,many thanks for this 5* review! We are very pleased to read that you had a pleasant experience with we are very pleased to read such lovely words of yours.Looking forward to welcoming you back!Best regards,Pasqualina VangoneGuest Relations Manager

8/10 - 좋아요

GUSTAVO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Francesco 님, 2023년 12월 4일
Dear Gustavo,We would like to thank you for choosing NH Collection Vittorio Veneto and for taking the time to share your nice feedback about your experience with us on Expedia.

10/10 - 훌륭해요

Nivedita 님, Burlington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, clean and beautiful hotel and well located!
2023년 11월에 4박 숙박함
답변 제공: vale 님, 2023년 11월 8일
Dear Guest,first of all many thanks for taking the time to share with us your feedback about your recent stay at our hotel NH Collection Vittorio Veneto in Rome – it is much appreciated. The comments as well as the observations and feelings of our guests are of great importance to us, as we count on those in order to achieve the highest level of service possible.We look forward to welcoming you back to our NH Collection Vittorio Veneto in Rome and to make you feel, once again, more than ever, special at NH Collection hotels.Yours sincerely,Gino GiacchettiGeneral Manager

10/10 - 훌륭해요

GIANELLO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno….
2023년 10월에 2박 숙박함
답변 제공: Vale 님, 2023년 11월 8일
Estimado Sr. Gianellogracias por elegir el NH Collection Vittorio Veneto en Roma para su estancia y, sobre todo, por tomarse el tiempo para compartir su experiencia.No podríamos estar más felices de saber que apreció la amabilidad y cortesía de nuestro personal y que todo estuvo a la altura de sus expectativas.Esperamos darle la bienvenida pronto a Roma en nuestro NH Collection Vittorio Veneto.Con respecto,Gino Giacchetti

8/10 - 좋아요

Juan

단체 여행
좋아요: 직원 및 서비스
El hotel muy bien ubicado, siento que en tema de limpieza le falto.
2023년 10월에 2박 숙박함
답변 제공: Aldo 님, 2023년 11월 3일
Estimado Sr. Juan,gracias por elegir el NH Collection Vittorio Veneto en Roma para su estancia y, sobre todo, por tomarse el tiempo para compartir su experiencia.Agradecemos sus preciosas sugerencias sobre los servicios que no han estado a la altura de sus expectativas.Esperamos darle la bienvenida pronto a Roma, en el NH Collection Vittorio Veneto.Con respectoAldoFront Office Department

8/10 - 좋아요

Heather

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, nice and clean rooms. I wasn't thrilled to be located on such a busy street however it was located pretty close to the main shopping area near Spanish Steps (10 min walk).
2023년 10월에 2박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 11월 2일
Dear Heather,First of all thank you for choosing NH Collection Vittorio Veneto and for sharing your Experience.We are happy to learn you enjoyed the location of the Hotel, walking distance to the famous Spanish steps and the main attractions, perfect to visit the city.Thanks also for mentioning the helpfulness and courtesy of our staff, a great team of people who work hard everyday in order to improve the service we offer.We hope to welcome you back soon in Rome at our NH Collection Vittorio Veneto.With regard,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

norman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our accommodations were excellent. The staff was helpful and pleasant. The restaurant was clean and the food was good. The location of the hotel was wonderful. We walked to the Spanish Steps and the Borghesi Gardens. We would be very happy to stay here on our next trip to Rome.
2023년 9월에 5박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 10월 30일
Dear Norman,Thank you for choosing NH Collection Vittorio Veneto and sharing your important experience!We are glad you found yourself this good here with us. We totally agree with you about the central location that allows to reach everything you need here in the city center in some walking minutes.We really hope having you back here in the near future.Kind regards,Pasqualina Vangone Guest Relations Manager

10/10 - 훌륭해요

Norris 님, Roan Mountain

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently location, walkable to restaurants.
2023년 10월에 2박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 10월 30일
Dear Norris,many thanks for this 5* review! We are very pleased to read that you had a pleasant experience with we are very pleased to read such lovely words of yours.We couldn't be happier to learn you have appreciated the good location of the hotel, close to Villa Borghese and Via Veneto.We look forward to welcoming you back to our hotel and to make you feel, once again, more than ever, special at NH Collection hotels.Best Regards,Pasqualina VangoneGuest Relations Manager

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The NH was a great hotel to stay at in Rome, great location, clean rooms and fantastic staff! The staff went above and beyond to help make our stay amazing!!
2023년 10월에 2박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 11월 1일
Dear Scott,Thank you for having chosen our hotel for your stay in Rome.We're absolutely thrilled to hear you had an amazing stay with us and that we met your expectations.We couldn't be happier to read your kind words about the staff.I will share your comment with the team in order to take it as a motivation to do better and better in delivering an exceptional customer service.We can't wait to have you back for another extraordinary experience.Best regards,Pasqualina VangoneGuest Relations Manager

6/10 - 괜찮아요

Oscar

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The area is not so tourist friendly as you have to cross a high traffic road, in order to get to the Spanish steps. Also, the staff was not very friendly and welcoming.
2023년 10월에 3박 숙박함
답변 제공: Pasqualina Vangone 님, 2023년 10월 24일
Dear Oscar,first of all many thanks for taking your precious time to share your feedbacks about your experience at our NH Collection Vittorio Veneto, even though with such unsatisfactory words. We are completely dismayed to read that your stay with us was not up to your expectations and needs. Please accept our utmost apologies for your disappointment.The location of the hotel is very close by Villa Borghese and Via Veneto.In 10 minutes of walk you can reach the main attractions of the city, such as Trevi Fountain, Spanish steps and Spagna square. The city is huge and we understand it's not possible to have all the attractions behind the corner. However, at the reception desk is possible to call a taxi anytime.We hope to have the chance to welcome you once again in the near future and restore your faith in our services for a pleasant and relaxing stay with us.Best RegardsPasqualina VangoneGuest Relations Manager