숙박 시설 정면 - 저녁/밤

파고다 리조트 & 스파 여행 후기

4.5 out of 5
파고다 리조트 & 스파
112 Melville Parade, Como, WA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 736개 이용 후기 중 337개" "
평점 8 - 좋아요. 736개 이용 후기 중 274개" "
평점 6 - 괜찮아요. 736개 이용 후기 중 70개" "
평점 4 - 별로예요. 736개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 736개 이용 후기 중 20개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet place and clean room
2019년 1월에 3박 숙박함
답변 제공: Team Pagoda 님, 2019년 2월 1일
Dear Guest Thank you for staying with us at the Pagoda Resort & Spa. We are glad that you have enjoyed the facilities and service provided during your stay. We look forward to welcoming you to the Pagoda again soon. Regards Pagoda Team

10/10 - 훌륭해요

ChoungHyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soso
Not too bad and not too good
답변 제공: Team Pagoda 님, 2018년 4월 3일
Hello Choung Hyun. Thank you for staying with us at the Pagoda Resort & Spa and thank you for the 5 out of 5 score. Regards Pagoda Team

8/10 - 좋아요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Frequent stays. Feels like an improvement recently to recent stays . Great staff 🙌
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tsengel 님, springfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the location of the hotel, nice parks, quit environment. Close to all attractions in Perth.
2024년 3월에 8박 숙박함

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Naoki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff services are very good.
2024년 3월에 4박 숙박함
답변 제공: Pagoda Team 님, 2024년 4월 3일
Dear Noaki,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

6/10 - 괜찮아요

Kevin 님, Bulls

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Conveniently located 10 minutes from downtown Perth, the property is quite rundown and in need of upgrading. That said, it was quiet and comfortable, and walkable to local shops, bars, and food outlets.
2024년 3월에 2박 숙박함
답변 제공: Pagoda Team 님, 2024년 4월 3일
Dear Kevin,Thank you for taking the time to provide your comments. We look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Nikita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to relax, will definitely be staying again!
2024년 3월에 1박 숙박함
답변 제공: Pagoda Team 님, 2024년 3월 19일
Dear Nikita,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Smita

2024년 2월에 2박 숙박함

8/10 - 좋아요

Wai Chit

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a bit dated but it’s good value for money. We stayed in a family room with two en suites.
2024년 2월에 4박 숙박함
답변 제공: Pagoda Team 님, 2024년 2월 26일
Dear Wai Chit,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Katherine 님, Ely

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good sized room with nice pool area.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value and not too far from everything in perth
2024년 1월에 1박 숙박함
답변 제공: Pagoda Team 님, 2024년 2월 13일
Dear Jason,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

4/10 - 별로예요

Sonjia

별로예요: 숙박 시설 상태 및 시설
Bathroom needs repair holes in wall from old taps towel rail falling off Aircon leaking water big time got fixed but left with a soaking lounge and given towels to sit on not impressed as not my fault my thoughts we should of been offered another room or upgraded for the inconvenience No microwave no cutlery no dishes and the tiniest kettle I have ever seen Breakfast herbs on everything yuck could not eat most of breakfast because of herbs on mushrooms, tomatoes and baked beans Then wanted to charge $5 extra for scrambled eggs for buffet breakfast lol you are joking me Not impressed for a superior room which is small dark and dingey Will not be coming back
2024년 2월에 3박 숙박함
답변 제공: Pagoda Team 님, 2024년 2월 13일
Dear Sonjia,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

6/10 - 괜찮아요

Peter

가족 여행
Should of been given a Promo discount but was not told about it & the room did not suit our requirements . Came to the city from the country (Rural) with my son & the room only had one bed.Staff at front desk should have suggested a different room knowing l was there with my son.
2024년 2월에 1박 숙박함
답변 제공: Pagoda Team 님, 2024년 2월 13일
Dear Peter,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Please note promo codes are only available for bookings direct to the hotel and not through third party websites.Regarding your bedding requests, if you do not state your preferred bedding, the default bedding will unfortunately be a king bed.Thank you again for your time.Kind Regards,The Pagoda Team

4/10 - 별로예요

Shaun

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You cannot rate this 4 stars it is very dirty and dated I left after 2 days as could not stand staying in that dirt
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Matt

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Tracey-Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love staying here. Convenient location, nice rooms with deep spas and the pool area is fab. You do need to take your own skim milk though, if that is your thing.
2023년 12월에 1박 숙박함
답변 제공: Pagoda Team 님, 2024년 1월 10일
Dear Tracey-Lee,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Joshua

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my second time staying here and again the service from check in to check out was amazing, staff were friendly and helpful. Will definitely stay again when needing somewhere close to the city.
2023년 12월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 28일
Dear Carley,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a bit outdated but rooms are very spacious.
2023년 12월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 18일
Dear Sharon,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Susan 님, Belleville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was well appointed. The staff were great. Even though it is in a residential area there were coffee shops, a grocery store and other shops just 4 blocks away. Would highly recommend this hotel.
2023년 11월에 4박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 18일
Dear Susan,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

6/10 - 괜찮아요

Alpha

좋아요: 청결 상태
2023년 11월에 6박 숙박함

4/10 - 별로예요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Air conditioner control did not work! Could not adjust temperature and my room was way too cold. When it was turned off by staff it would not turn back on. Shower Curtin did not stop water from escaping the shower cove and every time I showered the entire bathroom got flooded and had to use bath towels to dry the floor. Overall nice property but disappointing stay.
2023년 11월에 4박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 6일
Dear Scott,Thank you for taking the time to provide your comments. We are sorry to hear that you were disappointed with your stay. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Thank you again! Kind Regards,The Pagoda Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Kris

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 2박 숙박함

8/10 - 좋아요

anthony

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and clean. Plenty of street parking
2023년 11월에 2박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 5일
Dear Anthony,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Beverley

2023년 11월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 28일
Thank you Beverley.Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and beautiful hotel
2023년 11월에 2박 숙박함
답변 제공: Pagoda Team 님, 2023년 12월 5일
Dear Ellen,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

4/10 - 별로예요

kelly

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated. Not a resort. Over priced. And rules are very strict. Miss communications between booking platforms and the hotel *its not a resort & spa * is due to spas baths *old style* are in the rooms.* pool is tiny compaired to pics. 1 restaurant. B/breakfast isnt worth the $ . Bar drinks completely over priced.
2023년 11월에 4박 숙박함
답변 제공: Pagoda Team 님, 2023년 11월 26일
Dear kelly,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty
Not clean room, had to complain 2 times and had to show cleaning crew where to clean. A lot of dust in the room on lights and surfaces. Was concerned it was unhealthy to sleep there. The smell was also very bad, to much perfume or cleaning product sprayed around in room… The had to put a cover over couch because of the stains. No complimentary wine even tho it says so when you book.
2023년 10월에 7박 숙박함
답변 제공: PRS Team 님, 2023년 11월 2일
Dear Guest,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and for our housekeeping contractor Silk to review their procedures. Thank you again! Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old world Asian feel that is marvelous on all levels.
2023년 10월에 5박 숙박함
답변 제공: PRS Team 님, 2023년 10월 27일
Dear Ian,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stopover!
Really quiet and relaxing. Aircon was really noisy so we had to turn it off so we could sleep. Jet tub was amazing - really made the stay feel luxurious. Breakfast buffet was really nice! We are good members but weren’t offered the vip upgrade and also didn’t receive our free bottle of wine.
2023년 10월에 2박 숙박함
답변 제공: Pagoda Team 님, 2023년 10월 27일
Dear Matthew,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Lyn

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was affordable - clean, rooms were spacious and well appointment, bathrooms were very good, parking is secure and easily assessable.
2023년 10월에 1박 숙박함
답변 제공: PRS Team 님, 2023년 10월 27일
Dear Lyn,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here many times and it's usually always very lovely. Restaurant food was great and we received our free bottle of wine :) Our studio room this time though had sticky wine or coffee splashed all over one of the doors (a lot) which we reported. We were told it would be cleaned but it wasn't. There were hairs in the bath. We struggled placing a room service over the phone as the member of staff just wasn't listening and seemed distracted. A different day we were awoken very early with knocking on the door, where a staff member had got the wrong room for breakfast in bed. Just a few small things, but unusual for this place.
2023년 10월에 2박 숙박함
답변 제공: Pagoda Team 님, 2023년 10월 27일
Dear Teresa,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again!Kind Regards,The Pagoda Team

4/10 - 별로예요

Jani

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 9월에 16박 숙박함

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location for the purposes of our visit.
2023년 9월에 5박 숙박함
답변 제공: PRS Team 님, 2023년 10월 27일
Dear Cheryl,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

6/10 - 괜찮아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Mr Glenn M Capelli

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Loud freeway tho decent enough plce
2023년 9월에 1박 숙박함

8/10 - 좋아요

Kane

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice big and clean room. Convenient location. Good value.
2023년 9월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 9월 4일
Dear Michael,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - 좋아요

Tania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

adrian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good accomodation show some wear . Needs a update
2023년 8월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 9월 4일
Dear Adrian,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again!The Pagoda Team

2/10 - 너무 별로예요

Kevin

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No foxtel
2023년 8월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 9월 4일
Dear Kevin,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention. We have noted your comments of "No Foxtel and this was checked by the maintenance manager and has confirmed, all Foxtel channels are working. Thank you again for your time.Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy having room service and the Pagoda didn’t disappoint. My only complaint was that there wasn’t any scrambled eggs available for breakfast.
2023년 8월에 1박 숙박함
답변 제공: Pagoda Team 님, 2023년 8월 28일
Dear Denise,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

6/10 - 괜찮아요

Allan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Whilst our dinner was good it was very expensive Staff were always helpful. Had 2 hot chocolates at breakfast while dining neither were hot and received 1 in a takeaway cup and 1 in a glass . Doors to rooms sometimes failed to close securely if left unattended and no usb ports .
2023년 8월에 2박 숙박함
답변 제공: Pagoda Team 님, 2023년 8월 7일
Dear Allan,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

8/10 - 좋아요

Nicola

2023년 8월에 1박 숙박함

8/10 - 좋아요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are fantastic and very well priced.
2023년 7월에 4박 숙박함
답변 제공: Pagoda Team 님, 2023년 8월 7일
Dear Andrew,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - 훌륭해요

Kym

2023년 7월에 1박 숙박함

8/10 - 좋아요

Stuart

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Yumi

2023년 7월에 1박 숙박함