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팔라조 타를라티 레지덴차 데포카
Via Martiri di Civitella,3, Civitella in Val di Chiana, Toscana

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 3개 이용 후기 중 1개" "
평점 8 - 좋아요. 3개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 3개 이용 후기 중 1개" "
평점 4 - 별로예요. 3개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 3개 이용 후기 중 0개" "

8.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Marco

좋아요: 직원 및 서비스
Small Family Inn at Civitella-in-Val di Chiana.
Small family-owned inn located in center of Civitella in Val di Chiana. Room was comfortable and included all we needed. It was cold upon check-in which the co-owner tried to remedy with a space heater. It took a while. The room warmed up after the first night. The other co-owner kindly offered me our first night complimentary. (Thank you again.). The breakfast was simple and included fruit, juice, yogurt, sliced cheese and cold cut, packages sweets, tea, coffee and water. The owners were always around to open the doors for us and help us if needed. In fact, they awoke early to give us breakfast at 6:30 am on our departure! Would I stay here again? Yes, at a lower room rate per night (I paid 120€. I believe it is worth half given the lodging, breakfast and considering that you only have access to your room and the breakfast room during the breakfast. Would I recommend it to others? Yes again at a better value rate.
2018년 12월에 3박 숙박함
답변 제공: Maurizio 님, 2019년 4월 2일
Dear Sir, three months after your stay, after having already reviewed not well on another portal, you continue to write about us. His behavior during your stay was very reprehensible. At the time of your arrival you started screaming offending my family and our hotel, a Hotel de Charme in a 10th century Period Residence; nothing was fine for you. Instead of accompanying you to the door, as I should have done after the offenses, I offered you the night with apologies, attention and service of hot drinks in the room, with the intention that the next day you would find a structure more suited to your expectations and your economic availability. Instead you and your friend wanted to stay another two days and at that point everything was fine for you; my family's attentions were very welcome, and you were the same people who had offended us by screaming the day before. Then on your return the first bad review to which we have responded adequately, and now after three months we read the second one. Do not ask yourself publicly if you will come back to us, the problem does not exist. We have been hosting with passion for ten years and we strive to pamper our guests in every way, despite every so often, fortunately rarely, we run into guests like you.

8/10 - 좋아요

giovanni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Daniele 님, Bologna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Palazzo medievale in deliziosa cittadina toscana.
Tutto si può riassumere in poche parole: soggiorno fantastico in una splendida camera di uno splendido palazzo (X secolo!) di una splendida cittadina in compagnia di persone stupende! Come ospitalità non si può trovare più di così!!! La camera era davvero confortevole, accuratamente arredata con mobili d'epoca e dotata di tutto il necessario (...e anche di più, vista la presenza dell'idromassaggio!). L'accoglienza, poi, è stata eccellente, con tanti piccoli tocchi di riguardo (finezza della biancheria, dotazioni per il bagno, tisane, caramelle, ecc.) e tante informazioni interessanti all'occorrenza. E' stato come sentirsi in famiglia facendo contemporaneamente un bagno di storia!